Hotel Suites Albayzin del Mar in Almunecar

On arrival to the hotel approx 2pm we were told by the reception staff that our room wasn’t ready and that they were unsure when the room would be available. Meanwhile we were told to enjoy the lunch as a form of compensation for the wait - (myself and husband questioned if this was okay as we were half board and were only entitled to breakfast and evening meal) the lady said most definitely! Fab news for 3 hungry children and ourselves. 630pm we finally got our room after my husband kept checking with reception. Room was beautiful and very spacious. (3 bed apartment) large balcony- unpacked and then went down for evening meal around 830pm ish . To be confronted by a waiter saying we shouldn’t be eating there as we had lunch so therefore would have to pay for our evening meal. We explained what reception had said and he insisted we still had to pay. Meanwhile the waiter was talking amongst other waiters and we were getting stared at most the time ( leaving my 12 year old daughter uncomfortable and in tears thinking she was as doing wrong eating) we all left and headed to clear this up at reception. The lady we spoke to was no longer there we had a gentleman who laughed us off and said we have to pay. At this point we were quite annoyed as we questioned this on arrival to be told it was it was fine. The rest of our stay here we went out and brought breakfast and tea as we felt too uncomfortable in the restaurant area as we were still getting uncomfortable looks. Last day came and we handed our key cards into reception where we were told to pay the €75 for the meal charged to the room we had we told the lady who seemed to have been the manager what had happened and she was really upset and fuming and agreed with us that the gentleman on reception was quite rude and told us we didn’t need to pay the euros and couldn’t apologise enough she was shocked that we had to go out and buy our own food and didn’t eat in the restaurant for the rest of the week after paying half board. Apart from that the pool was amazing. Won’t be returning.