RIU Chiclana - All Inclusive Hotel

The hotel was spotless, so clean and tidy. The facilities were fantastic, great for everyone, food was delicious and so much variety. Its very picturesque. Staff friendly and they make you very welcome. Fresh towels daily for the pool, maid service tidy room daily, you can't find fault...we had a great holiday definitely recommend to anyone thinking of booking.

I stayed at this hotel for two weeks in August. We flew in with tui. Check in was good apart from them forgetting to give us a room key which they rectified and later rectified to work at the beach door to come in and out. On Saturday we met the rep for information on what the hotel has to offer, to let us know who the senior members of each department are and where to find them if you have any problems and for any trips that they offer and what they are. The pools are great all 4 main ones are the same 1.2m and there was no fighting over pool loungers. The swim up bar being adults only is a great place to get away from children and it was 0.90m. they had a towel hut to get new towels in the morning and the afternoon. The hotel is all digital so the bar menu is a qr code that you scan and opening times for everything is on the riu app from the app store. The drinks were all fresh apart from the chocolate milkshake that came in a bottle that they poured into a glass to drink. The hotel had a 24 hour bar, refill drink stations throughout the hotel and reception which was a nice edition to have. The food was fresh and delicious but can get repetitive meaning more or less the same every day apart from theme restaurants consisting of Italian grill and Andalusian cuisine. We never ate at the food station at the pool so cannot comment on what it was or what they had to offer. The hotel shop had great prices and they never overcharged on items. The games room looked great but more for children. We never went to the sports court and spa across from the hotel so cannot comment on that either. The hotel entertainment was very entertaining with loads of fitness and fun activities like water aerobics and bingo. The only downside was that one night of our two week stay was when they repeated one of the shows we saw on the previous week. They should do a karaoke show where people get up on stage and try to sing this would liven up the atmosphere more. The rooms were cleaned very well with a few days of towel art on the bed. The rooms need iron to iron clothes instead of going to reception to ask to borrow one and to bring it back with a time frame. The beach was lovely and clean for being a public beach but you do have to go down and up eighty stairs which can get tiresome.out was great as was the early breakfast we booked. We did get an ear water / infection halfway through the first week along with one of us getting a finger fracture from playing and throwing a ball in the pool. So We had to go to the pharmacy three times. Overall I would come back again and would highly recommend you stay here if you go with children and family.

Nice resort. Location is great (2 minutes to the beach.) All inclusive. Food generally pretty good, wine awful, fizzy lager OK. Rooms are clean and a good size. Cleaning staff and restaurant staff excellent, reception a bit inattentive and we had to chase a couple of things. On the whole a nice resort. 👌

We had a nice stay at Riu Chiclana and we enjoyed that we didn't need to "reserve" any spots at the pool since we could always find one even later in the day. There are different kids pools and pools for adults, and the kids areas (also a playground) can be closed with gates, so the little ones don't get lost or escape easily. However, sometimes it hindered us from switching to another pool faster or even go to the restrooms real quick. Public restrooms were clean but lack accessibility for smaller kids (our two year old couldn't reach for the water to wash her hands, or the soap for example). Our hotel room and bathroom were nice although the bathroom smelled bad without anyone using it - this should definitely be fixed. Other than that, we were happy with the room and balcony. A plus would be elevators in the buildings but I guess there are buildings with elevators or even entrance for persons in wheelchairs (I noted that there are quite some families with kids or elders in wheelchairs and it's nice that the hotel offers special services). Cocktails and soft drinks were included (e.g. Mojito, Copacabana, Bailey's etc) and the buffets were all very good (no one ever felt sick during our stay which can be quite common). The personnel is very friendly and helpful. The access to the beach is through a stairway and the beach has really soft sand (I don't know however where to get to the beach with a stroller or wheelchair, that's a disadvantage). Everything put together, it was a really nice vacation for us with some points to improve for the hotel.

I have only given 3 stars on the location because my adult son is in a wheelchair and although there are slopes everywhere you can't help but have to go up hill! I must say the accessible room he had has been the best we'v ever had. I was able to push his wheelchair into the shower for him to transfer to the shower chair.