Oh My Hostel in Granada

On December 27, 2025, I searched for accommodation on Booking.com for two nights. I managed to book one night directly at a hostel, but since it was fully booked for the night of December 27-28, I decided to go directly to OH! MY HOSTEL.
Around 3 PM, a dorm bed was €17 on Booking.com. But it quickly went up to €23. Once I arrived at the hostel, I realized there was no reception, so I made my reservation directly on the hostel's website.
It was complicated because I couldn't access the pages in English!

Finally, I managed to book, and the cost was €18.75. I didn't appreciate having to book a bed this way, because the least you can do when running a hostel is to offer a physical welcome, even if it's just for a few hours in the early evening! Taking only the money without offering adequate service in return is hardly acceptable! Receiving an email containing instructions and codes for the hostel and dorm doors seems rather unpleasant and devoid of any personal contact. As it happens, I've worked in the tourism and hospitality industry for 30 years, so I know the subject well! I went for a walk in Granada for a good two hours, and when I returned to the hostel, I couldn't get in because even after entering the correct code, I couldn't get in... Someone came to open the door for me, and I decided to call the hostel manager to explain the problem. She told me she couldn't hear me, so I suggested she come meet me at the hostel, since a sign she had posted said she lived nearby. I certainly didn't want to be locked out at midnight because of a problem with the entry code! Her only response was that I had to leave the hostel immediately! I was shocked and demanded an explanation, unable to understand her completely disproportionate behavior. She then threatened to call the police, and I told her that wasn't a problem for me. I asked her for a refund, and it took her a long time to send me proof that she had credited my account with €18.75. She then came to the hostel, and I tried again to get an explanation, without success. I left quickly without making a scene, despite the anger I felt... It was late, and since the cheapest accommodation on Booking.com was €62, I spent the night in my car, which I had left a 25-minute walk from the city center.

Seeing that this person had many very negative reviews on TripAdvisor, I was relieved to find that I wasn't the only one who had experienced this person's appalling behavior!

Out of 72 reviews (including mine), the hostel received 46 "Excellent" and "Good" ratings, and 26 "Average," "Poor," and "Horrible" ratings...

When you're not capable of managing a hostel in a serious and professional manner, you should refrain from being extremely unpleasant to the travelers who have booked there.

Under no circumstances do I recommend this hostel, and I can only urge other travelers not to stay in this establishment run by a hysterical and very unpleasant manager!!!

First, it stated it was a 24-hour front desk. Second, before arriving at the hotel, I emailed them saying I would arrive after midnight. They replied that they were right next to the door and I could contact them anytime if needed. However, when I arrived at 12:01 AM, they refused to check me in. Communication with Ctrip was also ineffective, and they refused to issue a refund. I looked for several hotels nearby, but they were all full. I made several phone calls, but they were also full. I was left stranded on the street. Terrible! Terrible! Terrible! Terrible! Terrible!

Booked the hotel on Expedia with the option to pay in local currency when I arrive.

They cancelled my reservation without reason just to re list the room at a higher price before quickly selling out. Scammy service by them. Now
I’m out of a hotel when o stay

I was kicked out for possible snoring and was not refunded unused days. No one at desk or security from five pm till nine am. Just had a cheap dirty feel .