Hotels in Granada

Well located and central. Good facilities and a nice room. Definitely worth repeating.

Very nice hotel with all the usual amenities present. Didn't try their breakfast but had dinner there which was okish. Staff courteous & always ready to help. Not far from the city centre. We walked there and sounds but there are easy connections via taxi, uber, bus etc. Really enjoyed our stay there.

We didn’t stay at the hotel but booked their spa experience and it was absolutely amazing. Their pools and saunas are very personal and only shares with a few people so it was very nice and chill. Personal almost. We also booked their massage. Celia and Javi were really good! My mom don’t speak any English or Spanish but Celia was very caring and nice and made sure that my mom was relaxing and enjoying...

It offers excellent value for money. The breakfast is decent, and the parking facilities and location are very convenient. It's a bit far from downtown, but that's okay.

Convenient location. But the hotel is quite old-fashioned where lighting in the bathroom is not sufficient.

The hotel is huge, and we received excellent service from the reception staff, the dining room staff, and the cleaning staff. The room was very spacious, with a main bedroom and a separate area with two additional beds. The only drawback was the soundproofing; we could hear the constant traffic on the avenue and people talking late at night. The distance to the city center is about 15 minutes, but...

The service is good and the breakfast is also excellent. But the hotel charges the client car parking fee of Euro 18

We had booked the Carmen hotel but had difficulties getting access to the hotel due road restrictions and police not allowing us access to the road in which the hotel was in. We came across The Congress Hotel, where the staff were very helpful in moving our booking from the Barcelo Carmen to the Congress with ease. I would like to say a big thank you to the reception staff who were always smiling and...

Our stay was absolutely wonderful! The hotel exceeded all our expectations with its perfect blend of comfort and luxury. The staff was incredibly attentive and friendly, making us feel right at home. Everyone went out of their way to ensure we had a fantastic experience. We especially want to highlight the exceptional service provided by Alvaro Alba at the front desk. The room offered a stunning view...

The hotel rooms on higher floors had decent views, and the breakfast was plentiful. However, the receptionist, a young woman, was extremely inexperienced and rude. She didn't greet or say goodbye, and offered no explanation whatsoever. She was as cold and unfriendly as a government employee. I suggest they improve their staff training, since the receptionist is the first person guests encounter upon...

We came here for New year's eve 2025 and had a wonderful stay . . this is our 2nd time at a Barcelo hotel and we think we are becoming loyal to them as we didn't know about this brand / chain before . . Also a big mention to the reception staff Maria and definitely also the two gentlemen whose names I forgot but who helped us so much with ideas for where to go on New year's eve , where to eat and booking...

Room has terrible smells. We had to change room twice.

The location is pretty good, and the facilities are decent, but the hotel still has quite a few issues. When I first opened the window, there was a pungent sewer smell, so I quickly closed it. (It was an interior-facing room). I thought the smell wouldn't linger in the room, but when I came back from dinner, the entire room reeked. I contacted Trip.com to communicate with the hotel, and Trip.com was...

The hotel's location is unbeatable, right across from El Corte Inglés with plenty of dining options nearby, and it's convenient for visiting attractions. The rooms are spacious, perfect for both adults and children. Google Maps can be misleading when navigating to the hotel, often directing you down a very narrow alleyway when the hotel is actually on the main street. I recommend navigating to El Corte...

Poor experience in this hotel. First, the hotel has multiple buildings and they did not inform us which set of elevators we should use. Next, the wifi-password they provided was outdated, and they gave us new login details only after we went back down and asked for it. The bed is extremely squeaky, and the curtains do not cover the window at all, making the curtains redundant, and blinding us with...

The location and surroundings are excellent. From the balcony, you can see the snowy mountains and the Alhambra. Directly across the street downstairs is the bus stop for the airport, which is super convenient. The #33 bus goes directly from the train station to the hotel. The only downside is that the room still smells like new装修 (renovation), otherwise everything else was perfect.

I forgot a shirt when checking out, and honestly, I thought it was gone for good. But I decided to try my luck and contacted Trip.com customer service. They immediately reached out to the hotel and informed me that the staff had safely kept it for me. Since I was already in Madrid, I had to find someone to pick it up. Trip.com helped coordinate all the necessary information. It felt amazing to get...

Great location, delicious and varied breakfast, and the staff were very polite and friendly. I had a wonderful stay.

The hotel lobby is luxurious and grand, and the rooms are surprisingly large. There's a microwave for heating food, a large supermarket right next door, and McDonald's and other restaurants nearby. The bus stop is a short walk away.

The hotel has a 24 hour check in which is great for those who are arriving late, it’s close to the sports area of Granada and to the shopping Mall Nevada.  The hotel furniture is dated and needs refurbishing, one lift was not working on my trip which meant you has to walk to the opposite side of the hotel to use a lift.   The cafe was not open during my visit. There’s vending machines available to...

Whilst the corridors in the hotel need updated the room itself was great. We were in room 512 with twin beds which were the most comfortable beds. We needed to ask for extra pillows but that was no problem. It might be an idea to provide extra pillows in each room and put them in the upper shelf of the wardrobe. We didn't have breakfast so we can't comment on that. But the food from the bar area was...

The hotel felt more like a large office building than a hotel. The staff were professional and answered questions in both Spanish and English. The carpeted hallways outside the rooms really need to cleaned. The food in the restaurant was hot when it was supposed to be with a decent variety. They had fruit, yogurt, cereal and eggs and a large variety of cheeses and sliced meets. I found that in...

My experience at Abades Nevada Palace Hotel was excellent from start to finish. The hotel has a modern and elegant design, with spacious and very clean rooms that provide great comfort after a long day. The staff were professional, polite, and always willing to assist with any request, which made the stay even more pleasant. The location is very convenient, with easy access to the city center and public...

Nice place in Granada Hotel is tired and needs updating but was comfortable and staff very helpful

It's alright, but the decor is a bit dated. There's no complimentary tea, and the minibar is chargeable. Overall, it's not bad, but for a hotel of this level, it's really just average.

Lovely stay near the center of Granada. While the hotel looks a bit sparse on the inside, the building is beautiful and the architecture inside is very nice as well. The rooms were comfortable and this is the best air conditioner in Spain! The WiFi was also very strong and fast. The hotel is showing some signs of wear and tear but everything is clean and working. The shower is the trickiest I’ve...

I liked the hotel; it was clean, the breakfasts were delicious, and there was parking. The pool was cool, but it was nice to relax by.

The room was ok but the whole hotel remembers its better days. The pool is open since 14 Sept. Although we asked for the double bed we received two twin beds joined together. Too bad. Nice location to get to the city centre within 15-20 mins to the cathedral. Around the hotel there are parking spaces, some are white for free and some are blue for charge in the machines. Sundays are free of charge....

We liked the renovated room, cleanliness, the parking is a problem sometimes. Front desk very helpful. We had to pay for the parking because it was full!

This is our 5th visit. We just love this hotel. Situated within a 10 minute walk of the town. Flat, so suitable for wheelchair users. The hotel staffe was so friendly and helpful. We asked for aids on the room as my husband has disabilities. They arrived promptly. Parking is a must here in Granada and the hotel accepts reservations for parking. The room was big and the bed was very comfortable. With...

Nice hotel, great rooftop and bar space on top floor. Service is OK, called reception to ask for slippers they told me to come pick them up... Also shower drain was blocked so water flooded the bathroom, this should have been spotted and fixed by housekeeping.

Excellent location, very spacious rooms with spectacular views from its large terrace, it needs some details of renovation but in general it more than meets the requirements. Very large and comfortable bed

I really liked both the location and the customer service. I will surely repeat it again

Despite the facilities the hotel offers, it is quite economical.

Good location, acceptable facilities, very correct cleaning service, one observation is that the smell of the carpet is difficult to hide

The staff was nice. The hotel location was good. The room was spacious. The view from our room was fantastic. We could see the Alhambra from our window! Everything was perfect.

Lovely hotel very close to Al Hambra Reception staff are very friendly and helpful Beautiful terrace Nice and quiet area Lovely for treks up the Al Hambra hill Can reach the central area by walking down or the buses which charge nominally or get a taxi

We had a very pleasant stay at Porcel Alixares Hotel in Granada. The location is excellent, just a short walk from the Alhambra, which makes it very convenient for sightseeing. The hotel is set in a quiet area with beautiful views of the surrounding hills.

Just locates nearby the La Alhambra but it takes some time to reach by riding the city bus. The room was spacious unexpectedly as it seemed small from the photo. Yet some of the small ants were found near the sink. Bleaches were used instantly from the housekeeper to solve the problems which reflect good service from the hotel staff. A good choice for guests who aim for going to the La Alhambra

The hotel is located directly opposite the Alhambra, beautifully decorated and well-equipped. The room was spacious and even had a terrace. I absolutely loved it! It was clean, and the service was excellent. Very satisfied.

Staying at Hotel Alixares and visiting the Alhambra was absolutely perfect! The main entrance to the attraction is just a 5-minute walk from the hotel. The hotel itself doesn't have many parking spaces, but the car park across from the Alhambra is super convenient at 22.9 Euros per day. The room was spacious, clean, and tidy, though the facilities show some age. The hotel's decor has the unique charm...

We have just spent 3 days at the Hotel , which is located next to Alhambra and we thoroughly enjoyed our stay. The staff are very pleasant and helpful and quick to respond to requests or queries. The food was very good with lots of choice and replenished quickly. Bedding and towels were changed frequently. Would stay again.

The hotel is basic need and the size is big and good for the price, however the parking is expensive, the breakfast is good

Brilliant location, plenty of private parking (with a fee). Simple booking process. Easily accessible hotel.

Very good price, situated in very close area to Alhambra. Not having to drive to narrow street of Granada is a plus. Have own paid parking spaces. Unfortunately, we are stuck in Doha because of ongoing middle east situation during March 2026, we try to apply for a refund with the hotel but they won’t allow us. Trip.com offered us a compensation paying out their own pockets even when the hotel won’t...

Very good price, situated in very close area to Alhambra. Not having to drive to narrow street of Granada is a plus. Have own paid parking spaces. Unfortunately, we are stuck in Doha because of ongoing middle east situation during March 2026, we try to apply for a refund with the hotel but they won’t allow us. Trip.com offered us a compensation paying out their own pockets even when the hotel won’t...

We stayed in the suit so we could have a balcony .Great sized suit for a 2 night stay

An excellent hotel not in the middle of granada on the outskirts but one bus or if you fancy a taxi ride away from the centre big very clean rooms bar and restaurant if you want the most attentive staff for what you pay outstanding value I'm very lucky I've visited many hotels around the world and this without doubt is in my top 10 not because it's very expensive but because it's very good for the...

The size was decent, and the staff spoke good English and were very friendly and welcoming.

Very convenient at Granada’s city center. Room is clean & cozy.

Stayed here last week. I'll just give my honest review for this hotel. Check-in is a breeze. I took one of the suites in The Level and I felt welcomed by the staff immediately. They're friendly, polite and made me feel at home. The room is expectedly big, especially for a solo traveler. The shower room area is HUGE, you can literally sleep in there and still have space for your luggage. Very modern...

I marked this down a star on service because the reception staff never gave me any kind of reception on the countless times I passed by looking for eye contact. I received the odd ‘Ola!’ but most of all they had their heads down or were immersed in conversation with each other. It’s a poor impression. If you wanted a hot breakfast it was nearly always cold and not of the greatest quality. The one...

Central hotel, extremely convenient. Modern, clean, and well-maintained rooms, with a fantastic walk-in shower in the bathroom. Elegant common areas and a well-designed The Level lounge, with both indoor and outdoor spaces, offering a stunning view over the entire city, reserved for TheLevel guests. Breakfast has everything you need, nicely presented and with a good variety. The Nervio restaurant by...

Great location, very friendly staff, reasonable rate, and good food at the buffet. I'd like to express special appreciation to Antonia at the reception for taking extra steps to make my stay pleasant. Thank you.

Superb location, Spacious Room and Helpful Staff. I arrived the hotel earlier than check-in time on the day, thinking to drop the luggage and come back later during the day but the staff Clara was very kind and helpful let me check in early because the room is ready. It is very kind gesture. When I come into the room, the room is very spacious, bight and clean. Also, my room can see the Rock of Gibraltar...

A great stay! The lovely reception has upgrade our room. Good location, but quiet. Bedding are comfortable. Very big room.

Hotel with a good breakfast and ample parking. It is located directly in front of the marina, and we enjoyed a nice view of the sea and the Rock of Gibraltar. The location is very convenient, especially if you plan to visit Gibraltar, as it is within walking distance. However, the room was quite dated, as is the hotel overall. It does not feel like a four-star property, and the price is high considering...

The room was so spacious and clean. All the staff were kind. This hotel located downtown , so we could walk to shops and restaurants . There is no lights around a table.

I would like to recommend anyone to stay at this hotel, whatever age. Food is great, very plentiful buffet with all dietary requirements considered. Drinks were a fair price too. The hotel is very popular with visitors, and there are people from all over the world staying there, especially sports teams that are seated at the back of the dinning hall. Lifts always worked, spacious rooms and very...

Hotel needs a fresh is getting old the location is perfect to walk to Gibraltar The size of the room is big. But beds are bit uncomfortable. The front desk is not super friendly but they are ok. The restaurant staff are super friendly the supervisor or manager she was super helpful and friendly. I would recommend if you are gonna spend the time in Gibraltar if you are looking to spend time in the hotel...

One of the best hotels especially for the money! Beautiful and big room with a nice view! Located near the center! Had a very worm welcome by the nice staff! The breakfast was top notch, with plenty of options! Worth every penny!

Our best staying in Granada! This hotel really care of the client professionally. They even gave us the last floor as ai requested because of my special vacation with my girlfriend. The details are visible, starting from the cleanliness and the perfume of the air of the whole main floor. The employees are professional, welcoming and helpful. The forniture and the structure is very elegant. I would...

Excellent hotel room, big in size, simple and modern design, thoroughly cleaned every day. Good location, near the university campus, walking distance to old town and main shopping street. There is a nice restaurant near the hotel called Antonio Perez serving great food with good price.

Excellent hotel room, big in size, simple and modern design, thoroughly cleaned every day. Good location, near the university campus, walking distance to old town and main shopping street. There is a nice restaurant near the hotel called Antonio Perez serving great food with good price.

Great hotel! Very elegant atmosphere and warm decorations in the room. The service is professional and warm, amenities demands are met in no time without any problems. The room service pizza is great, so does the breakfast. Many choices of local pastry and cold cuts. The location is close to the railway station, served by trams, and at the boundary of the old town. It is in an acceptable walking distance...

The hotel is within walking distance of both the city center and the Alhambra. As soon as we arrived, staff were there to help with our luggage. Being a 4-star hotel, it also offered a good sense of security.

Great location, only a 7-8 minute walk to the Alhambra. The restaurant also has beautiful views and the hotel has an Arabian feel to it. However, the hotel is a bit old and the facilities are showing their age. The restaurant staff were very friendly, but the front desk seemed a bit indifferent, possibly due to a high number of guests checking in.

So, so satisfied! Definitely book a city view room; the view alone is worth the price. I initially booked a larger, newly renovated room, but when I got in, it faced the street, and the bathtub was visible to passersby. I negotiated a change to a smaller room with an older bathroom, but the city view was amazing, and it even had a small balcony where you could stand outside and look around. It was...

overall, it is a 4 out of 5 experience

Overall, the property is beautiful and the old palace aesthetic fits perfectly within Granada. The rooms are spacious with comfortable beds, pleasant views, and high-quality, upscale bathrooms. We found the staff to be very friendly, but seemed stretched a bit thin considering the hotel was very busy and there were large groups that required extra attention. The breakfast was standard. The bar food...

This is a 5 star hotel on all aspects other than 3 very important ones. 1: There is no gym or weight room. In my opinion, this is completely unacceptable for a hotel of this size. 2: There is no room designated temperature control, so you are at the mercy of the general hotel’s temperature. We went in December while the outdoor temp was around 10 C, and the indoor temperature was probably around 2...

An Exceptional Stay at a Truly Iconic Hotel Our stay at this hotel was truly exceptional and unforgettable. The hotel is elegant and beautifully designed in an authentic Andalusian style, which gives it a unique charm and historical atmosphere. We stayed in a luxurious suite with a very spacious balcony, which added great comfort and enjoyment to our experience. The hotel’s location is excellent, being...

Spacious and clean room. Breakfast was decent. There is an underground parking garage (€19 for 24 hours), to be paid at check-in for the entire stay even if you do not park your car on certain days, you still have to pay for the parking. About a 17-minute walk from the historic city center.

We thoroughly enjoyed our stay at Occidental Granada during thanksgiving break. The rooms are very spacious and come with all amenities like safe, tea/coffee station, comfortable beds. The bathroom was very spacious and even had heater which was a blessing as it was cold during the month of November. The breakfast was extensive and very good. Their staff is wonderful and very helpful. The only downside...

Very clean and nice. Staffs were kind, the breakfast was good. was so convenient to get to the city by walking.

The breakfast was good and there were kinds of restaurant near the hotel. You can choose what you want.

We had a great breakfast experience each morning—delicious food and very nice staff. Our room and the common areas were clean and well maintained. However, the towels need improvement in quality and should be changed daily. We stayed for three nights, from Wednesday, November 12th to Saturday, November 15th. Unfortunately, the front desk service was the worst part of our stay, especially during the...

We chose this hotel for the location that we were visiting and it had underground parking @ €19 per day. The room was comfortable, spacious and mainly quiet. There was a kettle with teas and coffees. There was a safe in the room but you would need to ask for the key. The parking spaces were okay but depending on the size of your car and how good the person next to you has parked! A ten minute walk...

Everything was very clean. My room was non-smoking, but when Golia entered, it was clear they were smoking. Otherwise, the buffet was excellent, the service was great, and the location was 20 minutes from the center.

I expected better for a 4-star hotel

Very happy customers As two kiwi travellers, we had an excellent time at Hotel Los Angeles. The staff were friendly and helpful, the room was clean and spacious, beautiful views from the balcony and nice and quiet. Very close to the centre of town and Alhambra. The pool was very nice. The breakfast buffet was delicious and probably the highlight of our stay. Would highly recommend this place, thank...

Excellent Beautiful hotel, many decorative features. Maybe art deco? Staff very helpful. Huge room with the biggest bed I have ever seen. Very comfortable. Big bathroom. Everything there one would need

The truth is that we expected more for the price. Terrible mattress, lukewarm water, very poor cleaning service and cold room…

Good, staff available 24 hours a day

Everything was fine. Very large bed, cafeteria for dinner, close to an area with services, staff were average, not particularly friendly.

stayed for 3 nights with family in December: good, neighborhood is not lively but train station nearby is plus, just a few places to eat incl. pizzeria. Room was so-so, with strange bathroom door (no isolation), no chairs, quite depressive in general; service and breakfast is ok.

Very basic room, extremely strange and uncomfortable thing with bathroom door that can't be shut completely. Very long and uncomfortable pillows, room corresponds more 3*, not 4. Not a single chair in the room. Breakfast was fine and area is calm, 20-25 min walk from the city center.

Stayed at this hotel for 2 days. It is a clean hotel with walkable distance from shops/restaurants and friendly staff. Provides a wide range of items for breakfast.

Everything was great! Very clean, comfortable room and friendly staff. I really enjoyed my stay. Highly recommended! 🎉🌹💯❤️🎊🎂

This fantastic place to stay in Seville made our trip truly memorable! It’s conveniently located near the heart of the city, and the staff is incredibly professional and friendly. The rooms are beautifully designed with a special ambiance, spacious, clean, and the beds are incredibly cozy. As a bonus, you can rent a room with a parking spot (underground parking), which is a significant advantage in...

The hotel is in a good location. You can still park your car for free nearby. Room was clean. Lots of amenities are provided. There is a bus (4) which brings you directly towards city center.

Lovely comfortable hotel. Super Staff. Good food. A nice stroll into the city.

Everything was perfect and very clean, I loved it.

Rooms are well-sized and conveniently accessible by public transport

This is a great place with excellent value for money. As you enter the lobby, you'll see a path leading down to the dedicated underground parking lot, so those traveling by car can make a reservation with confidence. However, the parking lot is limited, with only about 20 spaces available, and the space to park is narrow. Late arrivals or larger vehicles may experience parking difficulties, so we recommend...

It's a bit far from tourist attractions, but the staff are friendly and welcoming. During the day, you can hear the sounds of students running around, which is a powerful and wonderful experience.

Pros: great location, fair (not cheap prices), solid customers service and housekeeping Cons: they need to fire their plumber (bathroom had sewage smell coming off from toilet and bidet), and AC tech (they turn off cooling in winter, thus no other way to circulate air or cool the room down but opening windows). Electrician also showed up on day 3 to swap out faulty bathroom switch).

We stayed here for 3 nights. It’s quite close to the center, around 10-15 mins walk, but it’s in a quiet neighborhood. Staffs were polite and attentive, we didn’t have any issue. Room was cleaned daily. They provide kettle and mini fridge in each room, although they also have coffee station and infused water by the lobby. Bfast selection was good but we only ate there one time on our last day. It’s...

Spent a night there, good choice, walkable distance to city centre, for parking you can use near underground garage for 10 EUR a day (if you pay through parking web sites). Our room was situated into inner courtyard (seems that hotel is made from more buildings), so don’t expect some city view 🙂 but room was clean, a bit smaller shower, but reasonable. Nice hotel staff. All fine 👍

Room was nice but one of the smallest; bed also small and first night was not nice; warm water sometimes cold, in morning noisy airco outside. Breakfast is good with excellent yoghurt. Swimming pool is small but refreshing. Staff was friendly and helpful. Parking is not possible with the hotel and a 3 day stay is expensive when parking in a garage.

The location itself is good, but that also means noise. We slept on the street side, and there were quite a few noisy people passing by. The bathroom facilities are outdated. Internet access isn't guaranteed when the hotel is crowded.

Everything was great and very close to the center. Well-connected in general.

I had a really good stay at Hotel Vincci Albayzín. The location is honestly hard to beat with it being right next to a beautiful basilica and a huge boulevard, so I was able to walk pretty much everywhere I wanted to go in the city. The front boulevard was magnificent. Even small kiosks were set up occasionally. There was a tapas restaurant nearby and a gelato shop too. The hotel itself is clearly...

Fantastic hotel ideally situated for exploring Grenada by foot. Staff were amazing, friendly & helpful, rooms were clean and comfortable with all towels ect replaced daily. On site parking is underground and a bit tight, but an absolute godsend considering all other parking options available. Breakfast was great, on site resteraunt is very good value for money as was the bar (free tapas when ordering...

On the day of check-in, I discovered the hotel price had dropped by 100 yuan, but the free cancellation period had already passed. The advantage is its proximity to the airport bus stop, a 3-4 minute walk. It requires taking a bus to reach the cathedral.

A fantastic hotel on the main Boulevard leading up to the old town. It is located next-door to a beautiful church and across the road from several restaurants and cafés. To the right is a beautiful fountain and to the left the main street leading up to the main Square. The room is comfortable and a reasonable size. It has tea and a kettle, but no coffee or milk. There is a mini bar and pump, action...

Service, location, facilities, comfort, and staff were all impeccable.

It's OK. The restaurant is beautiful.

Enjoyable and pleasant stay at this hotel for 2 nights. Great location, near the train station and walkable to the city centre and tourist attractions. Check in and out were smooth and fast, service staff were excellent. Room is of acceptable size, clean and bed is comfortable. Quiet stay. Highly recommended.

This hotel is conveniently located within walking distance of Granada train station. The rooms are spacious, clean, and tidy, and it's easy to get to the main attractions from here. There's a rooftop pool with city views. The staff are friendly and can communicate in English. The hotel also provides complimentary bottled water, and there's free lemon-infused water in the lobby. Overall, it offers good...

The hotel is conveniently located near the train station, within walking distance. There are also good restaurants nearby. Our room was spacious, but the lock was a bit faulty.

The location is pretty good, you can take bus 33 directly from the bus station. It's also not too far to walk to a few attractions. There's a Chinese-owned supermarket across the street which is convenient for shopping. However, there's one fatal flaw: the soundproofing is absolutely terrible. I didn't expect amazing soundproofing, but you can even hear people showering upstairs. Other than that, everything...

We were a party of three, staying in a room with two single beds and a sofa bed. The cleanliness was acceptable. There's a large supermarket about a 5-minute walk away where we had dinner, and the prices were fair. Right next to the hotel, about a 3-minute walk, there's a bus stop for the bus to Granada Airport, which costs €3.1 per person. You can take bus route 32 to the Alhambra. Walking to the...

The room was much bigger than what you'd typically find in Barcelona. Right across the street, there's a Chinese supermarket. The hotel is really close to the city center, and Granada University is right next door. Plus, there's a bakery nearby that's way cheaper than the cafe attached to the hotel.

The hotel is absolutely beautiful, a former monastery, and its location is fantastic, right in the heart of Granada. The service was excellent. As a Marriott Platinum member, I received a complimentary breakfast and was upgraded to a Junior Suite. The breakfast was à la carte, delicious, and the service was great too!

Hotel was ok. Room seriously noisy with random bumping and clicking from what I assume is HVAC? Then at 9pm loud music starts when I’m trying to get my jet lagged self to sleep. It would be fine if I had not asked at least 5x to get a quiet room away from noise. Well, it appears I’m adjacent to a live band. No sleep anytime soon. The hotel feels understaffed and under resourced. Would not return. This...

Stayed here in 2018 (not sure how it is after the pandemic), and my friend and I absolutely loved it. Good walking area (about a 25-minute walk to Alhambra- but we enjoy walking), close to bars and restaurants. Beautiful room with an old Spanish aesthetic. Can't speak to other folks' experiences, but we loved it.

We were upgraded to Suite 513, which was fantastic - two spacious bedrooms, each with its own bathroom, separated by a comfortable living area that made the space feel both luxurious and practical. The staff were consistently helpful, professional, and welcoming throughout our stay. The hotel grounds are absolutely gorgeous, blending historic charm with a serene, elegant atmosphere. A truly memorable...

The front desk of the hotel is divided into separate people. The ones I met in the morning were very polite and enthusiastic, but the ones I met in the afternoon were obviously much worse. The hotel room is very small even if the larger room with 1.8m bed is booked. You can just visit the monastery and have a meal. I feel that the 3200 yuan for a night is not worth it.

Gorgeous hotel. I wished we stayed longer here. The decorations, the courtyard, and our room are very beautiful. Only small problems with the awkward bathtub door and squeaky bed. The staff was very nice to check us in at 11pm. They did hold our luggage after we checked out to explore a bit more, which was very helpful for us. The hotel was not very close to the train station (uber 12min), and about...