Bcn Urbany Hotels Del Comte in Barcelona

The worst experience ever👎🏻 the Asian receptionist was so rude and talking aggressively. We asked her about the bad smell in the room when we entered and answered that she have nothing to do and it not her business and also that she was the only one working that time.
The rooms are dusty caused me allergie all night so couldn’t sleep (still didn’t want to do anything) , they just leave the garbage after a room cleaning so we had to hand it to them. Breakfast was ok no variation for Muslim ppl.
Only good emplacement, close to metro, buses.

Never Again! Rudest Staff I’ve Ever seen!!

The only two things this hotel has going for it are the room itself and the location. The room was clean and comfortable enough, and the location is fairly central. But beyond that, everything else was a disaster — especially the staff.

From check-in to check-out, the staff were shockingly rude, cold, and completely unhelpful. Any basic request felt like a burden to them. I was met with attitude, eye-rolls, and even raised voices when I asked for assistance. At one point I genuinely wondered if they even want guests staying here.

Clearly don’t want to have guests over. Hospitality doesn’t exist here, and customer service is completely absent.

We asked to change the room due to air conditioning issue and they said “ You can cancel the room or live with it !!! Such a rude specially the MANAGER

don’t make the mistake of choosing this one.

This is the worst hotel I have ever stayed in. The price and facilities are totally mismatched. The pictures outside the hotel are fake. The facilities are old and cheap. But what I can't accept the most is the old man at the front desk. His attitude is terrible. Obviously Discrimination, impatient attitude, and he kept complaining to the customer next to him in Spanish. Although I couldn't understand him, his face said it all. It was because we came in without saying hello to him. We paid for the hotel and then I came in and took the initiative to talk to him. greet? I have been to many countries and stayed in many hotels, but I have never met such a bad attitude. Not to mention the hotel service industry, I have never met such a bad person even as a passerby!!!!!

First of all, there was an old man with glasses and a potbelly at the reception. It took at least 10 minutes per person to check in.
Noise in the room? I could hear the sound of a drill being drilled, and in the next room, there were 3 white men talking and running around, and it was so chaotic. It was so cold and there was no heating system, so I asked to change rooms, but they said there were no rooms and that the noise was okay.
This was ridiculous. I opened the window and saw that construction was going on right next to the hotel. So when they drilled, the room vibrated. I thought it was because of the construction, so I tried to give in 10 times and let it go, but now I can hear the sound of water showering in the next room.
Oh, and the white guy I mentioned earlier knocked on the door and kept knocking on the door. The front desk was open 24 hours.
Why was he sitting there when he didn't even try to stop him? Just don't go. I really ruined my day in Barcelona because of staying at this hotel.
I've attached photos and a video.
If it's like this because I recorded it, how much would it actually be like? Please, Koreans, just don't go there!!!!!!!! (I can't upload it because the video doesn't attach, but it's really annoying)

The good: location is convenient to the subway.

The bad: Walls are paper thin, you can hear the water in the other room. The table in the room had not been wiped down and had a sticky residue on it. No AC, Front desk staff is rude- do not understand the concept of customer service, address you like you are under their supervision. One employee told me to stop talking after i criticized his lack of customer service for yelling.

Not worth the price. Suggest spending a little extra € for something better.