Hotel Mirador in Palma

I asked for extra pillow. Got nothing..there were ants in my bedroom. Told staff twice...it was a good place for traveling from

Reception staff could do better
Lovely hotel very clean
Location ok
Pool lovely but maybe not suitable for kids

Reception staff on day of check out were not very nice .. having paid tourist tax on arrival I was asked to pay it again when I informed them I had paid on arrival they would not believe me asked for proof luckily I had printed receipt ( tip for future ask for print out)when I produced it they didn't even apologize , really not impressed

Beware this hotel is on the marina which makes for nice views but the have building works all along the seafront which makes for alot of early morning and through the day noise. Not the hotels fault but no warning is advised before arrival. Our first room was a tiny front corner room. After a complaint we were moved further up the hotel but still front facing so not much better. The room its self was nice and big with a substantial balcony, but due to the noise not really usable. Housekeeping where friendly enough but not very thorough. We stayed for 9 nights but still didnt get a bed change. Windows , underbeds etc weren't ever cleaned. Room was a little tired but ok, bed mattresses were passed there best and the toilet constantly ran. Facilities were all there, but pool was closed, terrace bar was closed, restaurant only opened for breakfast, and saloon bar only opened in afternoon. All in all very disappointing.