Positives - I booked a night in this hotel because it is only a short distance from the local airport and I was catching a small plane to Colombo with Cinnamon Air. The hotel was on the waterfront with great views across the harbour. It had kerbside appeal and looked good on arrival. There was a restaurant in the hotel, so it was easy to get a relatively cheap and tasty evening meal and the staff were friendly and extremely helpful. They booked me a tuk tuk to take me to the airport the following day, they were careful with the food they prepared ensuring it didn't contain any chilli (allergy), and came promptly to replace the kettle when it fused the electricity in my room leaving me without power briefly. Negatives - There didn't appear to be any lifts and there were a lot of steep narrow stairs which would have been difficult with suitcases - luckily I only had a rucksack When I arrived, I saw that there was a small temple opposite, which I initially thought was a nice part of the view. However, I had obviously unknowingly booked during a festival and the extremely loud music and celebrations went on all night! I wasn't warned about this and the hotel had little sound proofing. The staff said that their other guests were ringing them at all hours to complain about the noise and the fact they couldn't get any sleep. I always carry earplugs with me and they blotted out a lot of the noise so l did get some sleep. If you want to stay here, I would check in advance with the staff about any festivals that may fall on your chosen dates. Overall it was very reasonable for the price.

Good hotel for its price, there is a restaurant with reasonable prices, opposite is a temple on the seashore, old plumbing

There were so many things, but overall, all the staff were very hardworking, kind and good people!
First of all, it seems that the reservation for 4 nights that I had made on Trip.com was not made at the time of check-in. There are many staff members, but there are only about two staff members who can communicate in English without any problems, and it was difficult to find them every time lol.
I was hurriedly guided to my room, but I couldn't find the air conditioner remote control, and a staff member just brought me a towel (probably the room was hastily provided, so it was not fully prepared?) When I asked for the remote control at that time, they brought it to me relatively quickly. The wi-fi password was handwritten on the phone, but it was faded and I couldn't read it, so I looked for a staff member again and asked lol.
I thought there would be hot water, but it was room temperature (it was a little cold at first, but if you try hard to take a shower, it feels like it's getting warmer for some reason, but it was exactly the same temperature lol) and the water pressure was quite weak. I asked the staff, but it seems that the temperature probably can't be changed. I asked them for at least the water pressure, and it improved a little. However, the water pressure was weak again the next night, so I asked them to adjust the water pressure every day for four days before taking a shower. When the staff came to check the water pressure, they stood on the bath mat with their shoes on, and the bath mat turned black because the shoes were wet with water... This happened two days in a row, so we told them that the water pressure had improved and it was okay to check it. It may be a cultural difference, but I guess they don't care about guests' bath mats turning black.

The laundry service, free bicycle rental, and currency exchange that were listed on Trip.com (same as ***********) were not available lol

The location is nice, right in front of the sea. It's a 10-20 minute walk to the town, but I was so scared of the stray dogs at night (they sleep and relax during the day, but are super active at night...) that I had to use a tuk-tuk every time.

The hotel itself is not bad, but the shower was the only thing that bothered me. There were also frequent power outages every day. (It wasn't particularly difficult, but it sometimes took several hours lol)
The staff were all really trying to solve the problem and listen to our requests. They were very calm and friendly, and always had a shy smile lol
However, their English was quite weak, so it was necessary to be patient and communicate.