Mandarin Oriental, Geneva in Geneva
✅ Elegant environment and excellent lakeside location praised by multiple guests ✅ High marks for cleanliness and warm, thoughtful front desk service ✅ Noted for good breakfast quality and variety, including a Japanese restaurant with rich dishes ✅ Compliments on the attentive and helpful staff who remember guest preferences ✅ Convenient location near shopping areas and public transport ❌ Some guests found rooms to be average or slightly cramped, with bathrooms adequate but not spacious ❌ Heating issues reported in winter; some guests received portable heaters as a remedy ❌ Concierge and taxi service at times described as slow or less responsive ❌ High deposit requirement of 1000 CHF noted as unusual and inconvenient ❌ Complaints about strong artificial fragrance in the lobby causing discomfort
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Description
Mandarin Oriental, Geneva is a luxury hotel established in 1950 and renovated in 1991, offering a range of 25 room types including suites with river views and family rooms with city, courtyard, or river vistas. With an overall rating of 8.8/10, it scores highly for cleanliness (9/10) and service (9/10), while amenities and location are rated 8/10. The hotel provides extensive services such as air conditioning, free parking, a fitness centre, spa and wellness facilities, multiple dining options including a buffet restaurant and a Japanese restaurant, and complimentary bike rentals. Guests can expect soundproof rooms, 24-hour security, and concierge services. Pet-friendly policies allow dogs on request for a daily fee. The hotel has a rich history and maintains a prestigious reputation in Geneva, appealing to travelers who value elegant surroundings and comprehensive facilities.
Location
Located at 1, Quai Turrettini, Mandarin Oriental, Geneva sits near the lakeside, approximately 1690 meters from Baby Plage beach. The hotel is just 4 km from Geneva Airport (GVA), making transfers convenient. Nearby eateries include the Indian restaurant 'Кухня' just 64 meters away, 'Café Huissoud' at 212 meters, and 'Arthur's rivegauche' restaurant 272 meters from the hotel. The hotel is close to commercial streets with shopping malls, cafes, and pharmacies within walking distance. Guests can enjoy lakeside walks and runs, highlighting the hotel's connection to the waterfront and urban amenities.
Tips
- If you plan to visit in winter, confirm heating arrangements in your room to avoid discomfort as some guests reported insufficient heating.
- Request a river view room if scenic views are important, but note that some guests found the distance to the lake greater than expected.
- Be prepared for a high deposit of 1000 CHF upon check-in.
- For efficient taxi service, consider arranging transport in advance to avoid delays.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Types of pets allowed: dogs Fee: CHF 50.00 (approx. US$63.54) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, Visa, AmericanExpress, MasterCard, DinersClub, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Upper floors accessible by elevator
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Arabic
- Chinese
- Tour assistance
- Free bicycle rental
- Bike rental
- Hiking
- Sun Deck
- Parking
- Garage
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 1690 m. It takes 25 minutes To the beach!
Room virtual tour
Video: Mandarin Oriental, Geneva | Ultimate Luxury Stay 😳😍
Map
Reviews
I've never seen a room with a 1000 CHF deposit before; the Mandarin Oriental in Lucerne, which has much higher rates, only requires a 350 CHF deposit…
The concierge was slow to respond, and it took a long time to call a taxi…
I won't come back.
The hotel room is a bit cramped, with a room of more than 30 square meters, and the bathroom space is OK. The room can only accommodate a bed and a sofa... The welcome fruit is very fresh~ Maybe I am used to large rooms, it looks a bit tight😓 But it may be considered good in Europe~
The best thing is the breakfast. The restaurant is on the street. In the morning, have a cup of coffee, eat something, look at the street view, and the birds fly around...
Refreshing, this is the leisurely European slow life🌞
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mandarin Oriental, Geneva
What types of rooms does Mandarin Oriental, Geneva offer?
The hotel offers a variety of room types including Double room with river view, Superior Double room, Deluxe Double room, Mandarin Double room with river view, several Family room options with city, courtyard, or river views, Terrace and Rooftop Double Junior Suites, various Panoramic and Deluxe Suites, Corner Suites with river views, and Royal Suites.
Is the hotel pet-friendly?
Yes, pets are allowed on request. Dogs are accepted with a fee of CHF 50.00 per pet per day. Service animals are also allowed on request.
What are the dining options available at the hotel?
Mandarin Oriental, Geneva has a buffet restaurant, a restaurant serving breakfast including room service, and a Japanese restaurant known for its rich dishes.
How far is the hotel from Geneva Airport and local beaches?
The hotel is 4 kilometers from Geneva Airport (GVA) and approximately 1690 meters from the nearest beach, Baby Plage.
Are there any specific policies regarding children at this hotel?
Children of all ages are welcome. Additional fees may apply for children using existing beds. Policies for extra beds and cribs vary by room type.
