5 star hotels in Lugano

Was very disappointed and upset for charging us for minibar where we didn’t consumed ( CHF 35 after we checked out) despite letting them know. They insisted we consumed soft drinks and can’t share exactly what drinks we had. After staying at many 5 stars hotels worldwide, we have never encountered such an issue. So unexpected reply for them to insist the charges where we didn’t used. Otherwise...

Just an amazing hotel. Wonderful staff and beautiful location and views. They greeted us with an upgrade and have been delightful with us. Overall splendid experience!

The hotel is by Lake Lugano, offering a nice view. Upon arrival, our room wasn't ready, so we paid extra at the front desk to upgrade to a lake-view room, which we felt was definitely worth it. Breakfast was excellent. We enjoyed a wide variety of cheeses and salami. Initially, I thought the salami was a cooked sausage, but my husband informed me it was raw. Regardless, it was truly delicious! Dinner...

Review Mixed feelings I stayed on a weekend solo trip whilst working elsewhere in Switzerland, and have mixed feelings about this hotel. I booked this on the basis of the rave reviews on here, which I don’t really now understand - it’s fine but not great in my view. What’s good: - Beautiful public areas in the main building - Spa, pool & sun terrace have great furnishings, very comfortable and...

This is an established hotel with a fantastic location and unbeatable views from its lake view rooms. The rooms, however, are a bit dated in design, and the facilities aren't the most modern. Breakfast was satisfactory, and the service was quite attentive. Considering Swiss prices, it offers very good value for money.

If you're a light sleeper or sensitive to noise, this place might not be for you. It's right by a busy street, so expect constant traffic noise that can easily disturb sleep. However, the natural surroundings are lovely – the lake is just across the road below, and you'll even spot early morning joggers before sunrise. For light sleepers, keeping the windows closed, running the AC, and having earplugs...

We have been to Lugano quite a few times and this is by far the best hotel and experience sofar. from the moment we booked there was communication, on arrival there was a very friendly helpfull staff to welcome us. Our breakfast staff was also extremly nice and service minded. reason im writting this is because this is not always the case on Swiss hotels. location , view, pool, spa, room was also...

Loved the hotel and the service! Smaller sized (SLH member) yet the View was amazing, even though in February, the staff from front desk to restaurant to spa was very accommodating. Giulia Giacommo, and really everyone at breakfast, - fantastic service. I am biased to say the best spa person was Milena, - knowledgeable, professional and exceptional service going beyond extra miles! I hope to be back...

We spent three nights at The View Lugano at the end of our two-week Europe trip, and it was truly one of the most spectacular hotels I’ve ever stayed in—if not the most spectacular. The hotel is perfectly named: it sits high on a hill overlooking the stunning Lake Lugano, and the moment we stepped onto our balcony at sunset, the view literally brought my wife to tears. The town itself is charming...

Wonderful hotel, can’t praise it enough. Look forward to our next stay!

The View Lugano from upper management to the entire View team made my stay the best ever. The rooms are beautiful, meticulously clean and the food is absolutely wonderful. Breakfast is a must. Can’t wait to come back!

I had a wonderful experience at The View Lugano Spa with Monica. The atmosphere was calm and relaxing from the start. My massage was fantastic—she has a great technique that melts away tension while keeping you completely comfortable. The facial afterward was just as amazing, with high-quality products that left my skin glowing. Monica is skilled, attentive, and makes the whole experience feel personalized...

My dream holiday was in Villa Sassa. Incredible view. Delicious and various breakfast (also with healthy and gluten free options). Great SPA, even with group sport activities. Coach lady is very cheerful and positive. Staff is wonderful and helpful. Recommend 🙂

The room is unimaginably large, and it is a luxury hotel with a very high cost-effectiveness. The kitchen is fully equipped, and you can enjoy the beautiful scenery of Lunogazha Lake and mountains from the huge balcony. The endless mountains opposite are like "planted" with houses. At night, the lights of thousands of houses are magnificent, and the green mountains, green waters, red tiles and yellow...

Good service, free train station delivery, very cost-effective

The room was very good and the view was very beautiful. I stayed in the Supreme Suite, which was 60 square meters. The price was a little more expensive than the double room, but the room was very big. There was one room and a 1.2-meter small bed in the living room. There were three of us. For a personal trip, the room is large, convenient and clean. There is an electric stove that can be used for...

The Spa Villa Sassa is a luxury hotel located in Lugano, Switzerland. It occupies a classical villa building from the 18th century and offers facilities such as a health club, luxury spa, gourmet restaurant and lounge bar. The surrounding scenery is magnificent and it is suitable for vacation and leisure.

First-class service, good location, traditional luxury hotel style, but the facilities are old, such as elevators and furniture. But overall still very satisfied 👍

The tax was only issued after I left, and the city tax amount differed from what was shown on the Ctrip order; it was higher.

While the location was decent and convenient, my overall experience during my 3-night stay was disappointing. The biggest issue was the shower — the water pressure was extremely weak, to the point where showering felt like a chore rather than something refreshing after a long day. Soundproofing was also very poor. I could clearly hear my neighbour’s alarm, footsteps outside the room, and noise from...

Very good, very good, very good. Lots of good restaurants nearby. The reception even provides adapters, which is great. Very friendly. The swimming pool and gym are also good, and the breakfast is good too. Everything is great.

All good , clean and good food thank you we come back soon😍

We were given a very warm welcome by Francesca. She is an excellent asset for this hotel. She was very informative and interesting to talk to.  The hotel pool was great. Thank you Breakfast was excellent. The best we have had in a hotel for a while. A wide range of food.

The hotel's biggest draw is its two indoor and outdoor pools! Right in front of the hotel are a bus stop, the Monte Bray cable car station, and two large supermarkets. Lake Lugano is a 10-minute walk away! The breakfast was excellent, and the service was quite friendly. The only drawback was that there were only a few tissues, and the conditioner left clumps. Was it expired?

Overall experience with Novotel stay is satisfactory.

Nice room, modern furniture and interior design. Good value for money

The room was spacious, well-equipped, and very modern. The minibar was free! The room was clean and comfortable, the bed was incredibly comfortable, and the food in the lobby was excellent, with generous portions! The outdoor pool and ping-pong table were perfect for the kids. The hotel is also conveniently located, with a bus directly to the train station, making taxis even easier!

This is a very good hotel. The room is clean and well equipped.

Overall good value for money. Good breakfast with smoked salmon, scrambled egg, sausages and various type of cheeses. Breakfast on weekend could be very crowded but food was replenished fast. Nice pool and gym for some exercise. Close to the lake and public transport.

Good breakfast with good service, however, Front Desk staff were quite unfriendly.

A good hotel, located near the train station; you need to take the funicular down (the hotel provides a free ticket). We were offered a room upgrade for 25% of the price, and we ended up getting a new, clean room with a quiet view. The breakfasts are generally good in the mornings. The staff is polite and always ready to help.

The hotel is located in Lugano, conveniently situated near the city center and upscale shopping districts. It's just a one-minute cable car ride from the train station, practically no walking required. The lake is a 5-minute walk from the hotel. Parking is available, but advance reservations are required. The breakfast is plentiful and the ingredients are very fresh. The bar is charming, offering a...

Great location , very central. Clean minimalist functional rooms (and hotel in general ) Very nice staff Excellent restaurant Very organised Bottled water One improvement would be to have cooked porridge oats (oatmeal) available at breakfast and maybe a few more no sugar healthy cereal options. Another important suggestion: The hotel doesn’t have a gym unfortunately, I believe they partner with...

I don't know what is the secret of this hotel, but it gets me each time: Welcoming and friendly staff. At the reception, in the kitchen .... A smiling, digital and fast service when checkin/out ... It is clean, everywhere, is smells good, everywhere, and the atmosphere feels smooth and modern ... The breakfast! The bed is comfortable, the rooms are well equipped and nice. It is located right...

The hotel is amazing. Great location, beautiful rooms and it was the best breakfast we had during our 15 days trip. The towel warmer in the bathroom was a special touch as it was super strong and the towels would dry fast. I will recommend to everyone I can as it was a great experience.

Very convenient location. Excellent staff and service. Room is clean, modern and comfortable. highly recommended for anyone visiting Lugano

Girls trip Our room was upgraded to lake view. Breakfast buffet had many choices and delicious. The room was spacious and clean. Staff friendly.

The property is lake front! Amazing views, very friendly staff. Only one note…. The walls are paper thin. You can hear your neighbors. We were not so lucky to get the quiet ones. Overall excellent stay.

Great location and lovely pool. Exceptional food in the restaurant- loved dining on the terrace each evening. Friendly, helpful staff. We will definitely return.

Beautiful grande Dame hotel lovely terrasse and pool right on the lake and big lovely rooms .

Great pool, staff, breakfast buffet, location on the water with a floating platform, and landscaping. Room had full balcony with two pairs of French doors. What’s not to like?

Great place to stay a few days, enjoy the water, eat well and fo nothing.

Nice place , great staff. I’ll go back again

Staff were friendly and helpful. The view from the room was beautiful and the breakfast selection was great.

Property was a little outdated but was in an excellent location and had friendly staff.

Excellent location, view. Friendly and helpful staff.

Amazing hotel with amazing views An absolutely amazing hotel, very friendly staff and a clean facility.

Every thing is perfect, clean, location,friendly place

This hotel exceeded my expectations. Rooms were luxury like the whole property. Staff were super friendly and helpful and even gave me a 1230 checkout.

Hello, - The rooms are very spacious... the bathrooms are a bit dated... - The location and the park are wonderful... - The restaurant and breakfast are very average, even though the staff is very helpful and friendly, especially at reception.

Large room, beautiful environment

The facilities are a bit old, but the overall feeling is OK

I recently stayed at the Parkhotel Principe and was very satisfied. The service was excellent, the staff incredibly friendly and welcoming and everything was perfect. The hotel facilities were very good and the rooms were clean and comfortable. I would definitely come back and can only recommend the hotel!

Everything was perfect, a clean and spacious room, a very varied and quality breakfast. The quiet location, we will return. The only flaw is the daily cost of my micro dog.

After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy...

Luxury! The suite was beautiful and comfortable. Our patio had a gorgeous view of the lake and city. I would have loved to stay longer. Aside from being fairly near the train station and the Italian restaurant across the way, there isn't much nearby. We did hike the trail behind the hotel to the top of the mountain, and that was lovely. The receptionist was very helpful in coordinating and explaining...

Very nice views to Lugano from the rooms facing the lake. The staff were very friendly. The hotel has a pool and a gym

Very nice hotel. The view from our room was incredible and the room was very large and nice. Essentially an apartment. The hotel has a couple of restaurants we did not make it to and a cool bar with a great view. There is a train station pretty close by, but you do need to go up and down a big hill to get to anything if walking.

The hotel was well located and had nice rooms and good views from the room.

Excellent hotel and the service was impeccable. Greatly appreciated the upgraded room - totally unexpected.

Nice rooms, but hard bed. The town itself is simply shopping at high end places so we won’t be back. Beautiful scenery though.

We had a great stay. We were warmly greeted when we arrived. It was a cute little apartment centrally located. Good location clean comfortable bed and very quiet. The staff was very helpful and we will definitely stay here next time we come to Lugano.

The room is five out of five and the location was 10 out of five! Bravo

Incredible and great value for money, in centre of Lugano - top notch apartment and cleanliness, cleaned daily and everything you need and more- Only thing I would say is only 4 small side plates in kitchen, no sharp knife for bread etc and the tv's - unless you know how to navigate in the last customer's language its hard to use-but in such a beautiful place its not important! Staff are lovely...

The staff were very personable and helpful! And the location was perfect — on a pedestrian-only street and walkable to everything!

This location was perfect! It was close to all of the shopping, the lake, restaurants, etc. And it felt so private going up an elevator to only our suite. Loved it!

Hotel a little out of the main centre but only takes ten minutes to walk there. Near a bus stop to the station. Everything felt new and efficient. Room quite expensive, maybe because there aren't lots of hotels in Lugano. Room itself was sizable.

I stayed at this hotel for one night on business. It's centrally located, about 5-10 minutes from the lake. Garage parking is available, but the entrance is very steep and narrow. It's easily manageable with a regular car, but with a large car it's difficult and only suitable for good drivers, which is why the price (CHF 20) for a parking space is quite high. The hotel room is modern, very nice and...

Extremely friendly and helpful staff. Everything was clean. The morning buffet had a huge selection. The only drawback was that we were able to have a nightcap at the bar two evenings. On the third evening, they said that wasn't possible. (Someone else from the staff was there.) 🤷♀️. We would choose this hotel again anytime!

The hotel offers everything you need. A great breakfast buffet with very attentive and extremely friendly staff, comfortable and clean rooms, three bus stops from the center of Lugano (or a 10-minute walk), and good value for money. We highly recommend it!

Very good hotel with fantastic service at breakfast

one of the receptionists was rolling her eyes 🙄when I didn't understand what did she say ....