Hotel Jomtien View Paradise in Jomtien Beach

I posted it because i lost 1800bahts and got disrespected from rude manager. I was hoping to prevent others from making the same mistake I did.
This hotel is awful. I booked and paid two weeks in advance, but when I arrived, the outside looked like a street full of holes. At check-in, the manager wasn’t there, and no one was around except an elderly woman who didn’t know anything and wasn’t responsible for the hotel. She just gave me a key and told me the room was on the 4th floor, but there was no elevator. With two large suitcases, I couldn’t carry them up, so I decided to cancel my stay and book another hotel. When I returned to the hotel and finally met the manager, I asked for a partial refund since I hadn’t stayed even a day. I had booked for four days, but the manager was extremely rude, yelling at me that she didn’t care whether I liked the hotel or not. She refused to give me a refund, saying I was too late to cancel. I accepted her decision, but she was very disrespectful just because I didn’t like the room.

Disappointing Experience - Avoid if Possible

I had a very unpleasant experience with this hotel. Upon arrival, I was given the wrong room type, and the air conditioning remote didn’t work, providing only cold air at a fixed temperature. Most importantly, the WiFi was non-functional on the fifth floor, despite repeated attempts, which was essential for me.

The hotel was extremely dirty, with no proper reception staff. When I asked a Western man in a filthy back office if he was the receptionist, he said he lived there. Shockingly, guests’ passport copies were stored openly at the front desk, and the hallways on several floors smelled strongly of human waste.

I informed this man that I’d contact Agoda, and he assured me a quick refund. I called Agoda in his presence and informed him that I would not stay at the hotel, instead booking another hotel on the same street. Despite repeated calls and emails from Agoda, the hotel ignored all requests for the promised refund. Days later, I found the hotel owner, a woman who appeared intoxicated, sitting at an outside table. She typed an email to Agoda in front of me, promising my €89.78 refund, but apparently never sent it. Later that day, Agoda informed me that they had received no communication from her, and despite numerous attempts, the owner remained unreachable.

This hotel is not only in poor, unclean condition but also run by an owner who is unreachable and uncooperative. I cannot recommend staying here to anyone.

-Markus

We booked from Oway travel application. Then we visit from Bangkok and once we arrived, we totally disappointed with this place. I will write honestly.... They don't have elevator as I look in the booking app. ( They give me a room at 5th floor and the room is too old. No lock for toilet and too hard to open and close. The main staircase is too small. I bring my luggage and this is not fit to bring from this small staircase. They don't have luggage store in ground floor. Also the AC is not cool and view is not good. I moved to North Pattaya Downtown and the price is incredibly lower than this dumb hotel. There is no option to add money to go lower steps. Very bad and the Oway app isnt take any responsibles for that.