CK Residence in Pattaya

Good place

Terrible cleaning, only one night spent there, because I've got caught in a trip, can't cancel the booking, can't communicate with staff to cancel, they blaming eachother staff from hotel to the customer service here and upside down. But was terrible, money wasted, lots of money..

Very good, the room is very spacious.

It was my first stay at this hotel. I decided to book based on the photos on their page. I asked for a room with a balcony but initially got a room without a window. The room was full of dust, the AC wasn't working and TV screen was fully covered in dust, the remote didn't have batteries. Not to mention there was no mini fridge nor trash bin. In toilet there was no soap, shampoo, toilet paper, nor a small towel for the feet.
Upon my request we got a different room. This room was much better. Although it had dust behind the bed and one bed light and one outlet wasn't working and there was no TV remote, this room had a window next to the bed and in the toilet, a mini fridge, AC was working as well as the remote. A few things were still lacking like a small towel and a trash bin. The liquid soap and shampoo together with toilet paper we got upon my request because it wasn't in the room when we entered.
Even though I booked for two nights I decided to stay one night. There was noise from Big C around 7-8PM from some kind of outdoor aerobic exercise.

Also to mention the positive things. The girl at the reception was polite and helpful. Although I don't know why she didn't give us the second room first, she managed to make our stay pleasant. The location is close to Big C and the bus station. There is a baht bus waiting a few minutes to take you to the beach.
Since we stayed for one night only, I asked for a refund for the second night which the staff approved.

It seems that there's no housekeeping. The rooms are dusty and many amenities are missing.

The price and location is good and I'm sure with regular maintenance this would be a good hotel to stay. Unfortunately I'm not sure I will come to this place again if they don't improve the service.

Best regards

It was my first stay at this hotel. I decided to book based on the photos on their page. I asked for a room with a balcony but initially got a room without a window. The room was full of dust, the AC wasn't working and TV screen was fully covered in dust, the remote didn't have batteries. Not to mention there was no mini fridge nor trash bin. In toilet there was no soap, shampoo, toilet paper, nor a small towel for the feet.
Upon my request we got a different room. This room was much better. Although it had dust behind the bed and one bed light and one outlet wasn't working and there was no TV remote, this room had a window next to the bed and in the toilet, a mini fridge, AC was working as well as the remote. A few things were still lacking like a small towel and a trash bin. The liquid soap and shampoo together with toilet paper we got upon my request because it wasn't in the room when we entered.
Even though I booked for two nights I decided to stay one night. There was noise from Big C around 7-8PM from some kind of outdoor aerobic exercise.

Also to mention the positive things. The girl at the reception was polite and helpful. Although I don't know why she didn't give us the second room first, she managed to make our stay pleasant. The location is close to Big C and the bus station. There is a baht bus waiting a few minutes to take you to the beach.
Since we stayed for one night only, I asked for a refund for the second night which the staff approved.

It seems that there's no housekeeping. The rooms are dusty and many amenities are missing.

The price and location is good and I'm sure with regular maintenance this would be a good hotel to stay. Unfortunately I'm not sure I will come to this place again if they don't improve the service.

Best regards

Very good service, went there twice already. But the room was not very clean and the price was cheap.

'Very good, satisfied with it, clean, rich and delicious, good value for money,

Located near Big C South Pattaya It's convenient. When you're hungry, you can just walk into Big C. Very convenient to travel, clean room, good service staff.