Kacha Resort & Spa, Hotel in Chang Island

If you're not getting a sea view villa, don't bother with any of the other bungalows or the beach wing. Just book a mountain view or pool view room; those offer the best value for money. The breakfast is pretty standard, quite Western, and not really suited for Chinese tastes. If you need an extra bed for an older child, you can pay directly at the front desk upon arrival, which is very convenient.

The Staff was extremely nice and the location right next to the ocean was also amazing. food and beverages were also very pricey.

The hotel seem a bit old but maintained pretty well, room big and mattress comfort, it has 2 swimming pools and the beach view restaurant, all staff are very polite and friendly, they’ve their own car park for the guests, convenient for the one who drove their own car or bike, great valve of money, will choose to stay when the next visit in Koh Chang

We had a great stay at kacha room 1303.

Atmosphere is exceptional.
The staff is so attentive, polite and friendly.
The breakfast is fair enough.
The location is great. There are shops, pharmacies and restaurants in neighborhood.
For the beach, there is a small clean lovely beach in front of the restaurant.

It is worth trying massage at the beachfront as you will enjoy it while listening to the wave sounds. So relax calm and peaceful.

Second stay, second year. We stay in October half term break, I think it's the low season because it's damn cheap compared to other times (plus my gf got Thai tourism subsidy that paid about a third of the cost😂) . Excellent value for money, good breakfast on offer, and if you're a Brit of a certain age don't forget to bring a bottle of HP. Yes you could get better, but you'll be paying more. I like the place, right on the beach, very polite happy staff and everything is clean. Maid is in everyday to do the room. We swim in the sea and relax at the pool. Small Cafe over the road, does the best mango smoothie and a decent club sandwich. Very good value for money, lovely staff, good breakfast and the owners are very friendly. Will be back next year.

We stayed in a Deluxe Chalet on the Seaside last week for a few days. The location and staff were perfect with it being right on the south end of White Sand Beach.

However, the age of the resort shows and results in two annoyances - the need for renovation and the active work being done to renovate.

The room we were in was fine but the AC leaked, the toilet had to be worked on twice during our stay, and the shower had no hot water and leaked onto the bathroom floor due to poor design.

That being said, for the price, it remains a great value particularly due to the amazing team and their responsiveness to it all. We also loved the on-site restaurant.

Staff they are friendly and nice 👍🏼 I was here the end of August it was empty for me perfect no noise

Spacious room with good privacy. Plenty of hot water and very welcoming service. Great value!

The Kacha Resort is unfortunately a bit dated; this was our fourth visit over the years. During our stay, improvisations and minor repairs were being carried out everywhere. Unfortunately, we weren't informed when booking that work was being carried out at the sea-facing pool, and that it would be noisy, and that the hillside pool would be closed until the end of October. This hotel should be closed for a few months and completely renovated. Everything is old and worn, and constant minor repairs don't help to maintain standards. The staff are attentive, friendly, and helpful. The breakfast isn't what it used to be, but it's acceptable for a day or two. The coffee, however, is undrinkable; the three machines aren't maintained and all only produce black coffee. Cappuccino, cafe latte, or similar items haven't been available for a while, which is a drag. The room we booked was acceptable, although the air conditioning had stopped working. However, a solution was quickly found. All in all, the price/performance ratio was still at its limit, but only because we took advantage of the 50% Thai government offer. We won't book this hotel again until it's been renovated; there are now many new and modern hotels that can offer a lot more. We're flexible and took it in our stride. Despite everything, we had a great time and have now moved to another hotel on a different beach to enjoy a different location.

breakfast was very good as was restaurant for dinner, room service was not good would not get this again, great pool and relax area