Dusit Thani - SHA Extra Plus Hotel in Pattaya
✅ Prime beachfront location with private beach access and proximity to Terminal 21 shopping mall ✅ Spacious rooms, some with ocean views and private balconies ✅ Multiple swimming pools including one with seawater and a jacuzzi ✅ Extensive dining options with three restaurants offering diverse cuisines ✅ High standards of cleanliness and professional, attentive staff ✅ Dusit Club benefits such as express check-in, exclusive breakfast venues, and evening cocktails ✅ Free access to fitness center, sauna, and tennis courts ✅ Convenient access to local attractions like Tiffany's Show and Sanctuary of Truth ❌ Rooms and facilities show signs of aging with dated décor, soft mattresses, and old-fashioned lighting ❌ Some guests reported dim lighting and a damp feeling on lower floors ❌ Minibar prices are high and not clearly displayed without scanning QR codes ❌ Noise disturbances reported in rooms facing the road, especially from motorcycles at night ❌ Check-in and check-out can be slow even without queues ❌ Wi-Fi is chargeable rather than complimentary ❌ Bathroom facilities lack modern features such as a bum gun and hand faucets ❌ Crowded breakfast areas on weekends with potential waiting times
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Description
Dusit Thani - SHA Extra Plus Hotel is a large 5-star resort built in 1987 and renovated in 2015, located on the beachfront of Pattaya Bay. The hotel features 457 rooms spread across an 8-story building with three wings, 263 of which offer sea views. It offers extensive facilities including three restaurants serving Thai, Chinese, Italian, and European cuisines, two swimming pools (one with seawater), a spa, beauty salon, fitness center, sauna, and 20 conference halls. Families will find children’s facilities such as a kids’ pool, playground, and a children’s corner in the restaurant, plus babysitting services upon request. Dusit Club privileges provide express check-in, exclusive breakfast options, internet access, and evening cocktails. Despite some guest comments about dated interiors and room maintenance, the hotel maintains high cleanliness, attentive service, and a prime location near shopping and entertainment.
Location
Situated in the northern part of Pattaya Bay, Dusit Thani lies just 1 km from the city center and directly on Pattaya Beach, with its own sandy beachfront only 50 meters away. The hotel is approximately 32 km from Utapao Airport (UTP) and offers direct access to the beach from the main public areas. It is located directly across from Terminal 21 shopping mall, a major landmark, and is close to Beach Road and local night markets. Nearby dining options include Grand Sole Pattaya Beach Hotel restaurant (69 m), Mantra Restaurant & Bar (102 m), and Holiday Inn Pattaya Cafe (306 m). Guests can easily explore the local area on foot or use nearby bus stops.
Tips
- If you book a Club King room, try breakfast on the 4th floor for a wider variety of dishes.
- Use the side door on the west side of the second floor near the restrooms for quicker access to the public beach and nearby 7-Eleven.
- Prepare for some noise if your room faces the road, and check minibar prices carefully as they require scanning a QR code.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Cuisine: Western, Chinese, Japanese, American, Asian, Continental, Gluten-free, Italian, Vegetarian Opening hours: [Mon - Sun] 06:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is THB 3,000.00 (approx. US$89.14) per room. This property accepts cash and credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, DinersClub, AmericanExpress, JSB
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Airport transportation
- Car rental
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Parking
- Swimming pool
- Outdoor pool
- Private beach
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 100 m. It takes 1 minute To the beach!
The distance to the sea is 100 meters
Street view
Video: ROOM TOUR Hotel Dusit Thani Pattaya - Sha Extra Plus/ Встретили змею!!! Тропики в отеле
Map
Reviews
My room was on the 3rd floor, with windows overlooking a green belt – absolutely no view. The entire floor felt dim and damp, like a basement, and the moment I opened the door, I genuinely thought I'd mistakenly walked into staff quarters. Even with the main lights on during the day, it felt gloomy, and at night, it was like being in a storage room with terrible lighting.
The bathroom design was just ridiculous. The shower area required standing inside the bathtub, which had high, slippery edges. Showering felt like performing a high-wire balancing act, and I was constantly worried about slipping and doing the splits mid-air. The toilet? A very traditional, non-smart model, with even the basic flush being weak. I'd often have to flush twice to get it clean. It's truly hard to believe this is a 'five-star' hotel in 2025-2026.
The bedding was equally disappointing. The pillows were as thin as two stacked biscuits; I had to fold both to get any semblance of height, and I woke up with a stiff neck as if I'd slept awkwardly. The mattress was so soft and saggy that every time I turned over, I felt like I was sinking into a pit. My sleep quality was zero.
But the most absurd part was the minibar. It was fully stocked, looking luxurious at first glance. However, everything was chargeable, with no complimentary first round of drinks. What's even worse – the prices weren't displayed directly! You had to scan a QR code with your phone to access the system and see them. After scanning, I found a bottle of water was more than double the price of 7-Eleven. This 'hide-and-then-gouge' tactic is truly low-class.
Considering the current prices at Dusit Pattaya, the facilities, service details, and value for money absolutely do not justify the cost, let alone the 'five-star' label. This is not what a five-star hotel should be; it's more like using the five-star brand as a joke.
I strongly advise against it. I'd rather pay a bit more and go elsewhere than waste money and ruin my mood here.
The location is superb, directly across from Terminal 21 shopping mall, and the famous sunset photo spot road is also nearby.
Service was quite good; staff members consistently greeted us whenever we met.
As a resort-style Thai hotel, the facilities, while appearing a bit dated, were very convenient and easy to use.
The breakfast selection was extensive and diverse, and the taste was also excellent.
I and Husband stayed here from December 31st to January 2nd, 2026, to celebrate the New Year. Although we have stayed here many times before, this check-in was quite hectic and unexpected. We had booked a Club Room King, but upon arrival, we was informed the room category was fully booked.
However, the situation was handled exceptionally well. The team found an alternative room for us and offered a room rate discount as a gesture of goodwill and compensation for the error.
We would like to extend my sincere thanks to Mr. Amorntep Treepon (Manager - Dusit Club) and the Front Office Team Lead (apologies for not catching the name) for their professional assistance. Thank you for taking such good care of us and for your swift, professional problem-solving. It’s service like this that keeps us coming back.
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Recommended hotel
We’ve stayed here several times and truly enjoy the facilities, the excellent service, and the great location. The hotel is right next to the beach, with just a small road in between, and it’s also very close to shopping malls and restaurants, which makes everything so convenient.
Our family really loves it here. Thank you for always making our stays so pleasant!
The kids club was actually one of the main reasons we selected this hotel, and it definitely lived up to our expectations. It wasn't crowded during our stay, which meant our child received plenty of attention and had a fantastic time. This feature alone made our decision worthwhile.
From the moment we arrived, the hotel staff impressed us with their friendliness and attentiveness. Everyone we encountered was genuinely nice and went out of their way to make our stay comfortable.
The facilities throughout the property were both clean and modern, which is always reassuring when traveling with family. Our room was spotless and offered an amazing view of Pattaya Beach – waking up to that scenery each morning was a real treat.
One of the hotel's strongest points is its location. We found ourselves surrounded by fantastic food options, making it incredibly convenient to explore the local dining scene without having to travel far.
The breakfast buffet deserves a special mention. It offered a good variety of options that satisfied everyone in our family, from the kids to the adults.
Overall, we had a memorable stay at the Holiday Inn Pattaya. The combination of friendly service, clean and modern facilities, excellent location, and particularly the kids club has us seriously considering a return visit in the future.
The staff member Neaw is wonderful—she always keeps us informed and makes sure the room is tidy. Honestly, every staff member here is amazing.
However, the socks sold at the kids club are quite expensive, and it would be helpful if the lobby staff informed guests in advance that anti-slip socks are required to enter the kids club.
Wonderful kids activities--My kids had the best time at the kids club, especially in the play area, enjoying drawing, creative activities, and fun games.
They absolutely loved the swimming pool time and games, and every day they were excited to go back and play more.
Caring staff – special thanks A very special mention to Hop and Ae, who took great care of my kids and made sure they were always happy, safe, and included in every activity.
They encouraged the kids to join all the games, let them have fun freely, and created a very warm and friendly atmosphere throughout our stay.
Perfect for Families the kids club is a fantastic option for families staying at Holiday Inn Pattaya, with lots of engaging activities that keep children entertained for hours.
Highly recommend this place for anyone traveling with kids – we will definitely come back for another fun-filled family holiday.
Frequently asked questions about Dusit Thani - SHA Extra Plus Hotel
What types of rooms are available at Dusit Thani Pattaya?
The hotel offers Double Club room, Deluxe Double room, Premium Double room with garden view, Premium Double room with sea view, Grand Quadruple Club room, Grand Double Club room, 2 Bedrooms Suite, 1 Bedroom Double Suite, and Royal Princess Suite.
Does Dusit Thani have a private beach and what beach facilities are provided?
Yes, the hotel has its own sandy beach just 50 meters from the building with free umbrellas, mattresses, and towels. The private beach area is accessible from the hotel.
Are there facilities for children at the hotel?
Yes, there is one children's pool, a children's playground, a kids’ corner in the restaurant, and babysitting services available upon request for a fee.
Is Wi-Fi included with the stay at Dusit Thani Pattaya?
Wi-Fi is available but is not free; it is offered for a fee.
What special privileges does the Dusit Club offer?
Dusit Club guests enjoy express check-in on the 8th floor, extended check-out to 14:00 if possible, exclusive breakfast options at The Peak and The Cascade restaurants, free internet in the club lounge, free local phone calls, complimentary access to the Health Club (D-Fit), laundry and ironing discounts, welcome drinks, butler services, pillow menus, daily fruit in rooms, English newspapers, and evening cocktails with canapés.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 88 USD The best time to book is August 1, with rates starting from 85 USD




















































































































