Arora Hotel in Kusadasi

We were staying 10 days from 06.10-16.10 (2 adults plus 2kids) Place is terrible, very dirty rooms in bad condition and with no equipment to make life easier. We got room with the view on dirt and building construction, I died inside when I saw it in the morning ( we arrived in the night so I couldn't see anything around) It was raining 2 days and water was dripping loudly from ceiling waking us up. In the morning I asked to be moved, we got another room with the same horrible view, equally dirty, musty, dusty, I was using my flip flops all the time to don't get my feet dirty from sand and other debris. In the "new " room water was dripping also when was raining but in the shower so yay... improved 😆 I was hoping that at least we can spend nice time , they had sauna, inside pool , massage, Turkish bath, beach beside hotel , pool slide for kids .... nope... many things was out of order or abandoned. Slide was working twice a day for half and hour. Small pool beside the beech was full of some debris, leaves, little branches, bar beside is closed , nobody from staff was working in this area. Hotel beach its total disaster for at least 3 years (we meet people who was there 2 years ago and they said that this beach was in that condition that time as well , and nothing changed) You will see for Yourself, I will put photos... Area beside inside pool didn't invite for spending time in there, was deadly quiet, no music, little bar in the corner closed, couldn't get a drink... it was like going into the morgue... Wasn't pleasant spot to spend time , I couldn't stay there . And with the little effort that would be la ovely place for chill out... Turkish bath room had big mould on the ceiling, I just get in and get out... No animation in the evening, we asked sometimes for music so we could at least dance, make our own party.. Without asking they were turn off music 17.00 for example... There was nothing to do then, end of the evening. That was so sad and depressing... hotel is old , needs renovation and serious cleaning. I mean, It's not their fault that they had huge building construction just beside them...but they should do hotel as nice and inviting as possible, something for guests so they could spend time nicely and reallyenjoy the moment. In this hotel You can only stay beside the big pool with a cocktail all day - nothing else to add to Your day unfortunately. I never been in a hotel like this before..😅 I was speechless first 3 days of stay, I wanted go home. Food was good, I liked everything, probably not for English people because they use salt, pepper and herbs... dishes have proper taste. There was little selection but for me that was ok . For kids not so much ( they usually picky eaters) was very little in the menu, no chicken nuggets, no ice cream, no pizza ...fries were some days good, other days very dry and oily. They could do better for kids for sure. They could have pasta every day, sometimes pancakes, few times chicken burgers

We recently returned from our second stay at this hotel, hoping perhaps it had been refurbished since our last visit two years ago. Unfortunately, nothing had changed. The beach, snack bar, and pool remained dirty and in a poor state of repair—thankfully, they were not open during our stay. The beach itself was uninviting. Our accommodation was a not very clean duplex room sleeping four, clearly in need of renovation. The lower level was cramped, with very little space between the beds and the stairs, forcing us to squeeze past and resulting in several bruises. We never ventured onto the balcony because it was unclean (there was a cake still on the floor upon our arrival and still there when we left) and the view was unappealing, with rubbish and a building site. The upper floor was spacious but also in need of repairs. The main pool area was the only part that resembled the photos on booking sites. Staff members varied some were friendly and helpful, while others were rude. We overheard one guest being told to "f... off" by the DJ, who obviously did not want to be there that evening. Only one dining room in the main building was open; the other area, where the BBQ is located, looked abandoned and was used as storage. The breakfast offered was typical for Turkish hotels. Lunch and dinner options were limited, but what was available was acceptable. I didn't try the afternoon snacks, as they did not look appetizing. In summary, this hotel needs significant attention; it was dirty and far from the condition shown in the booking photos.

The hotel is very modest and comfortable. On our arrival we were barely greeted by the boy on reception who was sniffing and appeared to have a really bad cold which 3 out of the 4 of the party caught almost immediately -(upon returning home i tested positive for covid - faint line meaning I was at the end of it) Food was abysmal always at best Luke warm only good selection was the salad and cheeses. Hot food was never hot and very repetitive. Pools were nice but sun beds could do with checking/replacing as most of them had cracks in them under the yellow cushions. Drink choices were very limited and disappointing. Very let down by the entertainment which was repetitive every night and generally aimed for the turkish culture, which we did enjoy watching the dancing etc but didnt feel we could join in. The music was the same pretty much every night. Overall we made it the holiday we wanted it to be but we will not be returning to this hotel. I would not recommend this hotel.

Food was absolutely diabolical, staff looked miserable, pool DJ was very bad and very load and very bad choice of music ,hallways very dirty carpets , bathroom smelled of dampness, hole place needed a revamp , even guests looked depressed .

The hotel is extremely bad in every aspect that there is with a hotel. Our room had a broken air conditioner and fridge, so we had a hot room in the summer and no cold drinks in the room. The room was also small, dirty and it had a very small TV. The bathroom was with a bathtub kind of shower, also dirty and very old. The food was often smelly and old too. Only the salad was good. The beach is unusable. There are sharp rocks, trash and algae everywhere. I cut my feet the first day on one of those rocks. The equipment at the beach is also old and there arent enough chairs umbrellas for all the guests.

3rd to 13th August which means I'm still here, first the positives, the pools are lovely, there are three upper pools, one large two children pools. One is a baby pool, Then there is a beach / bar pool. So if you want to cool down head down the steps to the beach you will find it. Its very romantic watching the sun set. Then the beach is private which is lovely. The negatives, the rooms are dated, fridge is yellow, and heat coming from behind. Beds are hard. The rooms were dirty, sheets were dirts, took 7 days to be changed, 3 days to get an extra pillow. Shower was leaking out the bathroom. And Toilet wasn't flushing. Music from downstairs / Turkish music was playing below until 11pm approximately every night. Very bad selection of drinks. No ice cream or refreshments like that. You have to buy from the shop downstairs. Food. Well its appalling, for an all inclusive. We were ill. Stomach cramps, left offer food for breakfast. Bucket of onions, cold chips, egg plant, dinner said meat meal. We asked what meat, the chef didn't know. decided to eat out catching the 6 and 7 bus to Kusadasi. Then we were on the 6th floor, and the lift broke, stuck for ten minutes the phone in the lift doesn't work. No back up generator. Scarry. Next. The hotel next door is being built. Noise, dust, beep.beep. reversing lorry's. Drilling, laying cement at 7am approx. But stops. Behind the rear small pool their grinding, putting up a fence. And a lorry crashed into a neighbours fence. Can't wait to come home.

2* at best in winter - nothing is open until April/May to October locals informed me. I came based on excellent reviews not realising winter is a totally different experience. It's outdated throughout. Food & little beach - awful we did breakfast and dinner (imagine) and had minimal beach access so didn't bother. Restaurants/bars - 30-45 mins walk away and very poor location as nothing is local or accessible, I would say. No kids club or entertainment in winter so we occupied ourselves. Indoor pool is okay but no sauna working. Barely any guests too. Construction works happening next door as they're building other hotels I assume. Staff are nice but that's it personally. Just avoid and we won't be returning unfortunately. Better off staying in Antalya in winter. Its a shame but never again.