Grand Ideal Premium Hotel in Marmaris

Been here twice now, last year I was very pleased and decided to go to this hotel again. Again my experience was fantastic like last time, except for the room I was given was very small I had 1 small suitcase, my daughter and baby in my room. We literally put our suitcase on the tiny table because there was no other room. My husband and our sons had a more suitable and spacious room to be fair. We were told our rooms are next to you. I can assure you they weren’t. I was told repeatedly that we have rooms next to each other- room 133, they had 131, yes it’s on the same floor but a completely different corridor.. people put towels out at 6am to take sunbeds so if like me your not an early bird you will struggle finding the sunbeds.. food was immaculate, everywhere was clean as expected, staff were polite specifically the service cleaning ones that cleaned my room, very respectful and friendly and polite, they are like a gem to the hotel. This time round I wanted to experience the spa as the male in charge used to ask me daily (We stayed for 8 days) so on the Wednesday I thought we would give it a go and have a massage, the male in charge assured me that for female there would be female staff and for males, male staff so that was great, my massage was great and the lady although spoke broken English was very experienced in the massage. My husband was sent to a separate room so I assumed it was because of a male providing the service. Unfortunately it was another lady in a separate room doing the massage on my husband which he was uncomfortable with but did say the massage itself was brilliant and wouldn’t mind it again, I’m sure he wouldn’t! The next day the male approached us at the sunbeds again saying that we charge white people what’s written on price list which I believe is £70 (we are asian) for massages we were charged £25 and he insisted if we both booked Turkish bath then it would cost £20 each which I felt was more than reasonable and he assured again that this time a male would do Turkish bath on my husband. I decided to get ready for my Turkish bath which was booked straight after so I had a shower and was ready 10mins earlier than my time so I went to the spa and saw the same male who was in charge and he looked very uncomfortable to see me and his face went red which was so odd to me that I asked to see my husband straight away. He tried to divert the conversation but I was adamant and as he took me to the room he literally went jogging away and I never saw the man again that day! I walk in and a young indonesian woman was just finishing off the Turkish bath. My husband said that she was amazing at the exfoliating, the washing with soapy foam and the rinsing to be fair. It’s not her fault. But it was a very odd experience, I felt like I was in some third world state. Unfortunately because of this I won’t be returning to this hotel. I guess the man is out there trying to make money but my issue is he should of atleast been honest and