Empula Hotel & Residences in Trabzon

Very bad experience, Firstly the workers at the front counter are impolite and don’t know how to deal with customers, secondly we were stuck in the elevator for an hour and 30 minutes and they didn’t even bother to help, we had called the emergency services to come and help us after 1 hour and 30 minutes the emergency services arrived and had to forcefully open the elevator doors with a machine, then the owner of the hotel came and started arguing with us because apparently their elevator doors are more valuable than our lives, he’s mad because we had called the emergency services to come forcefully open the door, overall a bad experience. Don’t come here, from a person to another It’s a really bad hotel with bad rooms and horrible services.