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26 USD
İstanbul Palace Hotel in Istanbul
🌍 Turkey, Istanbul, Mimar Kemalettin, İkbal Sk. No: 4, Fatih
● Center: 1.3 km
🌞 Sea - 9 min
✅ Several guests praised the reception staff, especially Mustafa, for excellent service and friendliness. ✅ Rooms with jacuzzis and access to streaming platforms like Netflix and YouTube were highlighted positively. ✅ Some guests found the location very convenient for visiting historical sites and appreciated the hotel's 24/7 front desk service. ❌ Multiple reviews reported severe cleanliness issues, mentioning mold, dirty bathrooms, stained beds, and unclean carpets. ❌ Guests frequently complained about broken or non-functioning amenities such as toilets, air conditioning, and TVs. ❌ There were reports of unprofessional and rude staff, smoking inside common areas despite the no-smoking policy, and safety hazards like exposed electrical wires. ❌ Several reviewers noted that Economy rooms lack windows and have musty odors, with some guests having to pay extra to switch rooms.
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Rooms and prices
2 guests
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3 x
Standard Triple room
Wireless internet, air conditioning and minibar
Beds:
49 USD
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Agoda
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
58 USD
ZenHotels
Agoda
Standard Family room
Wireless internet, air conditioning and minibar
Beds:
99 USD
ZenHotels
Agoda
Economy without window Double room
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Agoda
Standard Single room
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Agoda
Deluxe with Jacuzzi Double room
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
Agoda
Description
İstanbul Palace Hotel is a 2-star property located in the Fatih district of Istanbul, offering 21 rooms ranging from Economy without window Double rooms to Deluxe with Jacuzzi Double rooms. The hotel provides free Wi-Fi, air conditioning, heating, and soundproof rooms. It operates a 24-hour front desk and features amenities such as a bar, lift, luggage storage, and a shared lounge/TV area. While pets are generally allowed according to services, the hotel policy strictly prohibits them. Note that Economy rooms do not have windows, and the property enforces a no-smoking policy throughout. The hotel has Russian-speaking staff to assist guests. Check-in begins at 14:00, with check-out by 12:00. The hotel is about 40 km from Istanbul International Airport and 12 km from Ataturk Airport.
Location
İstanbul Palace Hotel is situated in the historic Fatih district, just a short walk from major landmarks such as the Grand Bazaar and the Suleymaniye Mosque. The hotel lies 193 meters from Istanbul University Rıdvan Çelikel Archaeology Museum, 235 meters from the II. Bayezid Turkish Bath Culture Museum, and 390 meters from the Turkish Pharmacy History Museum. Public transport access is convenient, providing easy travel to other parts of Istanbul. The hotel is located approximately 613 meters from the sea, offering proximity to coastal areas.
Tips
- If you consider staying here, avoid Economy rooms as they lack windows and may be musty.
- Confirm room readiness upon arrival due to past complaints about unprepared rooms.
- Bring your own toiletries and check all amenities in the room immediately because previous guests reported malfunctioning facilities and poor cleanliness.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Age Requirements: The main guest checking in must be at least 18 years old
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Television in lobby
- All Spaces Non-Smoking (public and private)
Rooms
- Non-smoking rooms
- Soundproof rooms
- Cable TV
- TV
- Minibar
- Locker
Services and amenities
- Luggage storage
- Telephone
Meals
- Coffee/tea for guests
Internet
- Free Wi-Fi
- Internet access
Transfer
- Shuttle
Languages Spoken
- Russian
- English
Tourist services
- Tour assistance
Pets
- Pets Not Allowed
The distance to the sea is 610 meters
Hotel view
Google panorama
Video: Cape Palace Hotel, Istanbul, Turkey
Map
Reviews
20.01.2026
A wonderful hotel, especially the reception (Mustafa). Excellent service, cleanliness, good location, and reasonable price. I highly recommend it. Goodbye.
01.09.2025
all the photos are not true. guests do not book this hostel. this is a breeding ground for bacteria and diseases. everything is very dirty. handles on the doors, fungus on the walls and ceiling. dirty bed with hair. When we asked for a refund, they said they couldn't do it. DO NOT BOOK. TAKE CARE OF YOURSELF AND YOUR MONEY
04.08.2025
DO NOT EVEN THINK TO STAY HERE AS THIS PLACE LITTERED AND FULL OF MOULD. All pics that they showing on website is been taken may be 10-15 years ago so now they haven’t been maintained for years. There is none safety or hygiene standards as they always looking to rob your money and will smile. Forget about room service as they promised in beginning and breakfast so bad. TV is not working in most rooms. Please please please do not believe to the manager whatsoever he’s promised and how good is he smiles.
22.07.2025
DO NOT BOOK THIS "HOTEL" – it was one of the worst experiences I’ve ever had. When we arrived, the room wasn’t ready, but that was the least of our problems. The entire place reeked of sewage and mold to the point that I literally vomited. The carpet was filthy, the bathroom was damp and disgusting, the toilet and seat were visibly dirty, and the hydro-massage tub was covered in grime and clearly hadn’t been cleaned.
The window screen was broken and hanging off, the lock on the door didn’t work properly, and the whole room felt unsafe and neglected. To make things worse, people were smoking in the lobby, making the first impression even worse.
We left immediately and paid for a new hotel ourselves. I asked for a refund, but it was refused.
If I could give this place 0 stars, I would. Avoid at all costs.
The window screen was broken and hanging off, the lock on the door didn’t work properly, and the whole room felt unsafe and neglected. To make things worse, people were smoking in the lobby, making the first impression even worse.
We left immediately and paid for a new hotel ourselves. I asked for a refund, but it was refused.
If I could give this place 0 stars, I would. Avoid at all costs.
01.07.2025
exposed electrical wires near shower, Staff are unprofessional, rude & smoking everywhere. extremely dirty room & restaurant
30.06.2025
This Place Should Be Shut Down ASAP – Filthy, Unsafe, and Completely Unacceptable.
This hotel is a health and safety nightmare! Rooms are filthy, with used towels and trash left behind. No hot water at all, broken toilet, and exposed electrical wires near wate (shower). Staff are unprofessional and rude. smoking everywhere, including lobby and hallways and inside rooms when they cleaned, (One of the employees threatened me when I asked to change the room), he need 2€ for coffee and i have a free breakfast ( I didn’t eat anything cause it’s dirty) I've attached pictures of the terrible conditions. Bed are used for more than 20 years it’s totally uncomfortable, Do not book this hotel! (If you’re already booked cancel ASAP). Authorities should take action - Istanbul Municipality or Police should be notified to shut it down ASAP!, you can send some inspection from your site. And i have videos and pictures ( I attached some photos and i have many others ugly photos).
My advice is to find another hotel if you already booked.
This hotel is a health and safety nightmare! Rooms are filthy, with used towels and trash left behind. No hot water at all, broken toilet, and exposed electrical wires near wate (shower). Staff are unprofessional and rude. smoking everywhere, including lobby and hallways and inside rooms when they cleaned, (One of the employees threatened me when I asked to change the room), he need 2€ for coffee and i have a free breakfast ( I didn’t eat anything cause it’s dirty) I've attached pictures of the terrible conditions. Bed are used for more than 20 years it’s totally uncomfortable, Do not book this hotel! (If you’re already booked cancel ASAP). Authorities should take action - Istanbul Municipality or Police should be notified to shut it down ASAP!, you can send some inspection from your site. And i have videos and pictures ( I attached some photos and i have many others ugly photos).
My advice is to find another hotel if you already booked.
02.06.2025
Great Location, Top-Notch Service! Our stay at the Istanbul Palace Hotel was perfect. Being right in the heart of Fatih, within walking distance of historical sites, is a huge plus. Our room was clean, spacious, and had a jacuzzi. Access to platforms like Netflix and YouTube was a nice touch. Complimentary fruit and snacks and room service made us feel very special. The front desk was available 24/7. We will choose this hotel again. Thank you!
05.04.2025
Absolutely filthy. The already filthy room hadn't been cleaned in four days. They didn't even take out the trash or replenish toilet paper or amenities. It was impossible to complain to the staff who only spoke Turkish. The bathroom door didn't close; you had to sit on the toilet and have the door facing you to maintain privacy. The sink leaked and flooded the entire floor, leaving you with nothing to dry with. The hairdryer, installed so poorly that it couldn't be unplugged, already made us fear for our lives if it fell into the flooded floor. A pitiful breakfast in the room, and the tray was never removed and was filled with ants. Cats everywhere, making it hard to sleep (even in the hallways). TERRIFYING.
19.05.2024
DO NOT BOOK YOUR STAY WITH THIS PLACE!
Absolutely attroucious hotel I have ever stayed at, if you even want to call it a hotel. If I could rate this place a 0 i really would. Even then it would be an understatement. Do not recommend staying at to say the least. The absolute horror you will experience when it comes to cleanliness, the toilet isnt even attached to the floor properly and it moves around when u sit on it, with the seat coming off. When you flush the toilet the sewage water is coming out the bottom of the toilet sides. We woke up to a cockroach in our room. I hope that paints the picture enough for you all.
When we first checked into the hotel room we came in to find the room blazing hot with the heating on full blast not to mention it was a very hot day as it was. The have an AC in the room that does not work. The customer service is very bad. After we complained about the above mentioned the clerk Abdurahman had the audacity to say we can give you another room which you have to pay extra for.
I was livid at the cheek this clerk had and told him your basic necessities advertised on your post have not even scratched the surface and he saw this and assured me that all issues will be sorted by the next morning to which nothing came of it. I believe they just say that they will solve it to deescalate the situation and not actually solve it.
I want my money back!
This review is not allowing me to add photos. Contact me back so I can add all the evidences!
Absolutely attroucious hotel I have ever stayed at, if you even want to call it a hotel. If I could rate this place a 0 i really would. Even then it would be an understatement. Do not recommend staying at to say the least. The absolute horror you will experience when it comes to cleanliness, the toilet isnt even attached to the floor properly and it moves around when u sit on it, with the seat coming off. When you flush the toilet the sewage water is coming out the bottom of the toilet sides. We woke up to a cockroach in our room. I hope that paints the picture enough for you all.
When we first checked into the hotel room we came in to find the room blazing hot with the heating on full blast not to mention it was a very hot day as it was. The have an AC in the room that does not work. The customer service is very bad. After we complained about the above mentioned the clerk Abdurahman had the audacity to say we can give you another room which you have to pay extra for.
I was livid at the cheek this clerk had and told him your basic necessities advertised on your post have not even scratched the surface and he saw this and assured me that all issues will be sorted by the next morning to which nothing came of it. I believe they just say that they will solve it to deescalate the situation and not actually solve it.
I want my money back!
This review is not allowing me to add photos. Contact me back so I can add all the evidences!
16.05.2024
It was the worst experience we had in Istanbul. The room I booked when I arrived had no windows. And it smelled musty. The bathroom was not clean at all and the bed was all dirty, full of stains and hair. I asked to exchange it and the guy forced me to pay another €30 in cash. We went to another one and it was the same but this time it had a window.
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POIs near hotel
Istanbul University Rıdvan Çelikel Archaeology Museum (3 min)
University museum displaying archaeological artifacts from the region, free admission.
II. Bayezid Turkish Bath Culture Museum (4 min)
Museum housed in a restored 15th-century Ottoman hammam showcasing traditional bathing customs and architecture.
Turkish Pharmacy History Museum (6 min)
Turkey's first pharmacy museum founded in 1960, displaying historical medical instruments and pharmaceutical artifacts.
Mausoleum of Suleiman the Magnificent (14 min)
Burial site of Ottoman Sultan Suleiman I, who ruled 1520–1566. Architectural landmark from the 16th century.
Church of St. Polyeuctus (13 min)
Byzantine-era church ruins from the 6th century. Archaeological remains reveal early Christian architecture.
Frequently asked questions about İstanbul Palace Hotel
Are pets allowed at İstanbul Palace Hotel?
Despite the services listing pets allowed, the hotel policy explicitly prohibits staying with pets.
What room types are available at İstanbul Palace Hotel?
The hotel offers Economy without window Double room, Standard Single room, Standard Triple room, Standard Double room, Standard Family room, and Deluxe with Jacuzzi Double room.
Is there a restaurant or breakfast service at the hotel?
The hotel has a bar but no restaurant is listed. Some reviews mention poor breakfast service and advise caution.
Is the hotel located near public transportation?
Yes, the hotel is within walking distance of tram and metro stations, facilitating easy travel around Istanbul.
Are there any safety or hygiene concerns guests should be aware of?
Multiple guest reviews report serious hygiene and safety issues, including mold, dirty rooms, exposed wiring, and unprofessional staff.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 42 USD The best time to book is June 27, with rates starting from 26 USD
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