ibis Istanbul West in Istanbul
✅ Housekeeping praised for professionalism and room cleanliness, specifically staff member Hatidje ✅ Breakfast described as incredible by multiple guests ✅ Staff such as receptionists Emir and Furkan received positive mentions for helpfulness ✅ Quiet environment suitable for rest ✅ Good location relative to business venues like CNR Exhibition Center and Mall of Istanbul ❌ Multiple guests reported malfunctioning air conditioning and ineffective solutions from staff ❌ Wi-Fi connectivity issues lasting up to two days without resolution ❌ Some guests experienced unfriendly or unprofessional staff behavior at reception ❌ Rooms and bathrooms sometimes described as small and lacking hygiene in details like blankets and toilet brushes ❌ Hotel location is far from Istanbul's main tourist attractions and metro stations ❌ Inconsistent restaurant opening hours contrary to information on the website
Rooms and prices
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Description
Ibis Istanbul West is a three-star hotel built and renovated in 2015, offering 96 modern rooms across six floors. It caters to both business travelers and tourists with amenities such as free Wi-Fi, a restaurant, bar, conference facilities, and accessible features for guests with disabilities. The hotel emphasizes comfort with soundproof rooms, air conditioning, and family-friendly options. Guests can use the 24-hour front desk, luggage storage, and laundry services. Despite being part of the international Accor group, reviews highlight mixed experiences with customer service and maintenance issues. However, many guests praised the cleanliness and helpful housekeeping, especially mentioning staff members like Hatidje for their professionalism. The hotel provides free parking and a business center, making it suitable for work stays. Breakfast is served buffet style but may require an extra fee. Overall, it offers a practical stay with good location ratings but some guests noted issues with air conditioning, Wi-Fi reliability, and the distance from central Istanbul attractions.
Location
Located in the Küçükçekmece district of Istanbul, Ibis Istanbul West is approximately 26 kilometers from Istanbul Airport and 45 kilometers from Sabiha Gökçen Airport. The hotel is 6.7 km from the Mall of Istanbul shopping center and 6.8 km from the CNR Exhibition Center. The Yahya Kemal Beyatlı Concert Hall is just a one-minute drive away. For dining outside the hotel, the Cem Pastaneleri restaurant is only 236 meters away. The historic Ottoman-era Çoban Çeşmesi fountain is about 4.1 kilometers from the hotel. Public transport connections and nearby bus stops add convenience, though the hotel is situated in an industrial area, which some guests found less convenient for tourism.
Tips
- If you rely heavily on air conditioning, confirm functionality upon check-in due to past issues reported by guests.
- Plan transportation carefully as the hotel is located in an industrial area far from central Istanbul attractions and metro stations.
- Consider bringing your own toiletries, as some guests noted basic items like toothbrushes or shaving kits are provided only upon request.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, MasterCard, Visa, AmericanExpress
- Check in time: 12:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Transfer services
- English
- Multi-language staff
- Turkish
- Tour assistance
- Offsite parking reservations required
- Parking nearby
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Doctor
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 6440 m. It takes 97 minutes To the beach!
The distance to the sea is 6120 meters
Street view
Video: ibis Istanbul West, Стамбул, Турция | Geeta Travel Gallery
Map
Reviews
When I went down to the reception to ask for help, I was simply told to “open the windows”, which I honestly did not expect from a hotel of this brand.
This level of service and lack of proper facilities was very frustrating, and based on my experience, I do not recommend staying at this hotel.
Facilities: The sink had a minor problem at first, but after feedback, the hotel fixed it quickly
Service: Breakfast was average, with almost no changes every day
Additionally, there was a constant noise coming from the air conditioner, which disturbed my sleep—a problem I’ve never encountered in a hotel before.
While I understand that paying less might mean fewer amenities, the service was not satisfactory. One day they forgot to provide water bottles, and on two occasions, they forgot to place a foot towel in the bathroom. Basic items like a shaving kit and toothbrush are only available upon request, which was inconvenient.
On the positive side, room cleaning was good, and the staff were polite and friendly. If you're looking for a budget-friendly option, this hotel might work for you, but be prepared for some service-related issues.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about ibis Istanbul West
What types of rooms are available at Ibis Istanbul West?
Room types include Economy room, Standard room (with variations such as city view, balcony, single, triple, quadruple, family), Superior room, Deluxe room, Executive room, Premium room, Junior Suite, and Executive Suite with sea view.
Is breakfast included in the room rate?
Breakfast is served as a Western buffet but additional breakfast fees are not included in the total price and must be paid at the property.
Are pets allowed at this hotel?
Yes, pets are allowed at Ibis Istanbul West.
How far is the hotel from Istanbul Airport and major shopping centers?
The hotel is 26.1 km from Istanbul Airport (IST), 45 km from Sabiha Gökçen Airport, 6.7 km from Mall of Istanbul, and 6.8 km from the CNR Exhibition Center.
Does the hotel provide facilities for guests with disabilities?
Yes, the hotel includes facilities for people with limited mobility.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 64 USD The best time to book is July 3, with rates starting from 52 USD
































































