Titanic Deluxe Golf Belek in Belek

Big, big resort hotel. Loads of facilities. Overall just starting to show its age (2003). Food very good but limited options out of buffet hours. Staff, strange. 75% lovely helpful & friendly, 25% surly and uncommunicative. Drinks, spirits & draft beers clearly diluted down by, I would say 2/3rds. It was impossible for even me a small drinker to get anywhere near inebriated. (I’m not saying it’s wrong, but if you are all inclusive…). Shoutout to the waitresses & barmen in The Irish Bar. Worked like crazy all night. Major problem with billing by hotel. Then a failure to correct their mistake. Loads of stress & hassle on checkout. Over €78 which was…. Someone else’s bill. AND they’d been asked to correct their mistake 48 hours previously. (Check your cameras). No apology to me. Hotel took actions that were beyond belief. Spoilt it for me personally.

We stayed at Titanic Deluxe Golf Belek recently, and while the hotel itself is big and offers lots of activities, our overall experience was mixed — especially compared to Titanic Lara, where we stayed in 2023. On the plus side, the rooms were spotless, and housekeeping did a fantastic job every day. The staff in the restaurants were also really friendly and quick to clear tables, which made meals pleasant. Getting to the beach wasn’t a problem either — it’s a bit of a distance, but the little train or catamaran gets you there quickly, so no big deal. The downsides started with the food. Compared to Titanic Lara, there was less variety, and many dishes repeated day after day. Some days there was no grilled meat at all, just lots of minced meat dishes like kebabs. Drinks were mostly local brands with only a few international options. The spa area was a real disappointment. There was no staff supervision, so the Turkish bath and sauna were often full of kids running around, shouting, even throwing water. People were going into the sauna with slippers, no towels, and sitting directly on the benches. One day a child even urinated in the pool near the Turkish bath, staff were told, but nothing was done — the water stayed the same. The worst part was that three out of six people in our group ended up with ear infections, including my son, who had to be taken to a hospital in Antalya. We ended up paying €1,800 extra for medical consultations and treatment. This has never happened to us before in Turkey, so we have serious concerns about the pool hygiene here. Overall, while the rooms were clean and some staff members were great, the food quality, lack of supervision in the spa, and the health issues mean we just can’t recommend this hotel.

Guest Feedback

During our stay, we encountered several issues that we feel should be brought to your attention:

1. Limited Food Availability
The restaurants are only open for breakfast, lunch and supper, they close in the afternoon until 6:00 p.m. In the afternoon, only light snacks such as waffles, cakes, salads, and pide are available. As a result, there are no proper meal options during the afternoon or late evening, which caused inconvenience for my family wishing to dine outside regular meal hours.

2. Lack of Evening Entertainment
We noted that there were no shows or entertainment provided in the evenings, only a poor singing band and DJ in one outside bar which made the atmosphere rather quiet compared to expectations for a resort stay. I suspect this is due to the time of year, and guests should be made aware of this before booking.

3. Housekeeping Standards
Our room was not fully cleaned on a daily basis. For example, the rubbish bin was sometimes left full, suggesting that cleaning routines were not consistently maintained.

4. Children’s Facilities
Several entertainment machines in the kids’ area were out of order. Additionally, the Kids Club did not appear to be properly supervised or engaging for the children. On one occasion, when we left our children there, half of the rooms were closed, and the children were left to wander while staff members were talking at reception.

5. Visitor Policy
We were surprised by the hotel’s visitor policy, which only allows guests to stay for 30 minutes. We were charged €150 for a one-hour visit, even though our visitors did not use any facilities. Although we eventually received a €50 discount, we feel this policy and charge were unreasonable and poorly handled. For visitors just meeting guests and not using the facilities, this charge should be nominal.

6. Room service
When we attempted to order room service, it appeared that the in-room telephone system was not functioning correctly. The attendant on the room service line was unable to hear me clearly. I contacted reception to explain the issue, and they transferred me back to room service; however, the problem persisted, and the attendant still could not hear me. In the end, I had to message the hotel via WhatsApp to place the order. This was a frustrating experience that could hopefully be improved for future guests.

7. The Hotel
In general the hotel was relatively clean however it is starting to look tired, with stained carpets, broken doors (our room door was split and insecure), dark areas where light bulbs have not been replaced, missing tiles in the pool area, tied towels for the pool area to name some of the issues. Some re-investment is needed to bring the higher “Titanic” standard back to the hotel.

We hope this feedback is taken constructively and helps improve the guest experience in the future.