IC Hotels Santai Family Resort - Kids Concept in Belek
✅ Extensive kids’ facilities and clubs praised for their friendliness and offering activities for all ages, including a baby room and teen club. ✅ Swim-up villas are highlighted as comfortable and private, with guests enjoying quiet pools and family time. ✅ Food quality has improved over the years and offers a wide variety, including specialized children’s menus and fresh options. ✅ Staff are frequently described as friendly, attentive, and helpful, with particular mentions of housekeeping and guest relations team members. ✅ The aquapark and indoor heated pools are appreciated for being warm and fun, with a large water park featuring several slides. ✅ The resort has a spacious, well-maintained territory and a well-equipped private sandy beach with free sunbeds and towels. ❌ Some guests reported occasional issues with lost clothing items and limited housekeeping responsiveness unless specifically requested. ❌ Indoor pool maintenance and restricted access during some periods caused inconvenience to guests. ❌ Certain guests experienced aggressive sales tactics from on-site traders offering overpriced goods and services. ❌ Some reviews noted insufficient restroom availability near busy areas, which can be inconvenient for families with small children. ❌ Concerns about bats on balconies and hygiene issues such as cats walking among restaurant guests were raised by some families. ❌ The food variety is sometimes described as limited, and premium drinks at bars are charged extra. ❌ Communication challenges in kids’ clubs were noted, with some children feeling the program is more tailored to Russian speakers.
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Description
IC Hotels Santai Family Resort - Kids Concept is a 5-star family-oriented resort in Belek, Turkey, established in 1995 and renovated in 2012. The hotel covers a large area of 94,240 m2 and offers 508 rooms, including swim-up villas and suites designed for families and children. It features extensive kids’ facilities such as multiple kids’ clubs segmented by age, indoor and outdoor heated pools, a large aquapark with slides, and specialized children's menus and amenities. The resort provides a sandy private beach just 200 meters away, with free umbrellas, loungers, and towels. Guests can enjoy diverse dining options with a large main restaurant and five à la carte restaurants serving Italian, Mexican, Turkish, seafood, and sushi cuisines (reservations required). Additional amenities include six bars, tennis courts, a fitness center, and a spa and wellness center. The resort is popular for its Russian-speaking animation and attentive guest relations, making it suitable for families seeking active beach holidays with tailored children’s entertainment.
Location
IC Hotels Santai Family Resort is located in Serik, Belek, at ÜçKum Tepesi Mevkii, Kadriye. It lies 17 km from Antalya Airport (AYT) and about 30 km from Antalya city center. The hotel’s private sandy beach is just 200 meters from the main buildings, situated on the first coastline with a 300-meter-long stretch. The beach offers a gentle entry to the sea with sand, pebbles, and a pier. Its position provides convenient access to Antalya’s attractions while ensuring a quiet resort atmosphere. The surrounding area includes four football fields located 7 km away and several sport facilities within the hotel territory.
Tips
- If traveling with children, consider booking a Swim Up Villa for easier pool access and family privacy.
- Check the indoor pool availability in advance, especially outside peak season, to avoid maintenance closures.
- Bring cash or cards for premium drinks and à la carte dining, as these services require pre-booking and extra fees.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Heating
- Newspapers
- Upper floors accessible by elevator
- Room service
- Fridge
- Family room
- TV
- Minibar
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Ironing
- Laundry
- Dry-cleaning
- Luggage storage
- Bar
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Free Wi-Fi
- Shuttle
- Car rental
- German
- Russian
- English
- Billiards
- Nightclub
- Entertainment
- Fishing
- Free parking
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Beach/pool towels
- Heated swimming pool
- Outdoor heated swimming pool
- Photocopy machines
- Conference Hall
- Table Tennis
- Tennis court
- Fitness facilities
- Yoga
- Massage
- Beauty services
- Sauna
- Spa
- Hammam
- Doctor on call
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on first line from the shore.
From the beach 3 min. The beach is private, sand.
The distance to the sea is 240 meters
Street view
Video: IC Hotels Santai Family Resort - Kids Suite
Map
Reviews
This was our sixth visit to the hotel, and as always, it was a truly pleasant experience. We were very satisfied with our Star Swim-Up Villa, which offered both comfort and privacy. We also appreciated the noticeable improvement in food quality compared to previous years.
All members of the staff were exceptionally friendly and attentive. A special mention goes to the housekeeping lady, who maintained our room to a high standard throughout our stay.
We would like to thank the entire team for their excellent service and hospitality. We look forward to returning again next year.
The shirt missing was a white workout adidas shirt in a white color and black stripes on the shoulders and a adidas logo on the chest
The jeans were black flared jeans from the brand mango.
i would appreciate it if the hotel would investigate and give me a clear answer.
We had a wonderful stay at IC Santai! The hotel is beautiful and well organized, but what truly made our vacation special were the amazing staff at Hi Kids Club. They are kind, professional, and genuinely care about the children. Our kids absolutely loved spending time there — every day was full of fun, laughter, and creative activities. Big thank you to the whole Hi Kids team for making our family holiday unforgettable!
Frequently asked questions about IC Hotels Santai Family Resort - Kids Concept
What types of rooms are available at IC Hotels Santai Family Resort?
The hotel offers Standard Double rooms (with land or sea views, some with balconies), Accessible Double rooms, Junior, Senior, Kids, and King Suites, as well as Sun Swim Up Villas, Star Swim Up Villas, Selection Villas, and a King Villa.
Is there a private beach at the resort and how far is it?
Yes, the resort has a private sandy beach located 200 meters from the hotel buildings, featuring free umbrellas, loungers, mattresses, and towels.
Are there facilities and activities for children at the hotel?
Yes, the hotel has multiple kids’ clubs segmented by age groups (0-3 years, 4-7, 8-11, 12-16), multiple kids’ pools including indoor heated and outdoor options, a large aquapark with slides, and a children’s menu in the main restaurant.
Are pets allowed at IC Hotels Santai Family Resort?
Pets are not allowed at the hotel, but service animals are permitted.
What languages are spoken by the hotel staff?
Hotel staff communicate in Russian, Turkish, English, and German.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 141 USD The best time to book is July 14, with rates starting from 135 USD


















































































































