4 star hotels in Liverpool

The bed sheet are not clean and the towel are quite old

Hotel is getting tired and attention to detail is lacking. Hygiene is poor and bathrooms need intensive cleaning and overhaul. Disappointed at the lack of customer support from the hotel when requested. We will be looking at different chains in future

Breakfast was super tasty and well organised. Staff have been friendly and helpful throughout. Rooms were clean and roomy. Good discount on the parking too.

Very good, great location and friendly staff, breakfast was great

We stayed in this hotel two nights. The TV was set to read every setting back to you as if you were blind and could not see the channel and volume selections on the TV. We tried but could not disable the feature. The room was cold and took hours to warm up. The rest of the building was fine. Lots of walking scenery.

We stayed in the Victoria & Albert room (457) & it was really lovely & spacious. Unfortunately, there were two dirty hand towels in the bathroom. They were removed & changed immediately when we told the front desk & we were given two free drink vouchers as a gesture of good will. Unfortunately, the bar staff left a lot to be desired. They were consistently surly & more concerned with smashing glasses...

Mercury has changed to Sunday hotels

Amazing hotel amazing views of the Mersey Complimentary drinks in the fridge Shower gel shampoo conditioner iron hairdryer all in the rooms Enjoyed our stay

Basic, clean hotel with friendly / helpful staff in good location. Only slight issue the aircon was not the best but did not affect our stay

We booked two rooms for 3 nights for us and our friends at The Mercure Liverpool Atlantic Hotel. It’s a located close to the shops, night life and Liverpool Docks. The staff were polite. The rooms were clean, however we paid extra for upgraded Superior rooms which come with upgraded amenities. One of the rooms did not have a coffee machine or fridge. Staff assured us that both rooms were Superior...

Great location . All staff very friendly and easy to deal with . Great view of the liver building from our room . Nice bar area and nice drinks . Overall a really nice two night stay .

Lovely hotel lovely location quick check in and check out will be back

I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did. On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately...

The hotel was conveniently placed right next to M&S arena in Albert Dock area.  About a 15 minute walk into city centre from hotel.  Hotel itself was very clean.  Room was a little bit warm but never really looked at the air conditioning to see if we could’ve made it a bit cooler as that was only really in the morning before we left.  Nice hotel and would definitely stay again.

The hotel staff was very good and enthusiastic. They helped recommend many scenic spots and breakfast shops, especially Joh wearing a hat. The view from the window of the room is also very nice.

We stayed at the Pullman hotel for my birthday in a king superior room. Had a great stay. Check-in was nice, and the check-out at 12 was a great fit, as we were travelling by train and our train was not until 2:30 pm. One thing that I want to mention is that I mentioned that I was staying there for my birthday, and we did not get anything in the room to mark the occasion.

An trip to Liverpool should always involve a stay at the Pullman. My husband and I have booked multiple times and it has been the best place to stay. It is where he proposed to me. Having a hotel on the docks gives you access to a very easy stroll around the docks and also a quick 10 minute walk into Liverpool One.

I have stayed at The Pullman before and had no issues, however this time we were not overly impressed. I paid for a king room, but when it came to the evening we soon discovered we had been placed in a room with a zip lock bed which had not been connected, causing there to be an uncomfortable and noticeable gap between the 2 singles. There was also dried blood on the sheets. We spoke to reception...

Good location service could be a bit better but as with most hilton its a solid 3-4 star place

Good stay but hotel decor a bit tired

Have been going to this hotel for over 25 years as have family in Liverpool. Hotel staff are as always, lovely and helpful. Great location for middle of Liverpool. Food resonable price and good quality. Drinks quite expensive. Where this hotel falls down is its getting a bit battle weary. Heating poor, had to get an extra heater brought in and cold spoilt the night. Lighting poor and bedside light...

Our view of the room was great.Expected better customer service for Hilton’s.Was charged £15 for early check in which was like 45 mins left until 3pm. Room wasn’t the cleanest.Bed sheet was not neat and the previous guest left a pair of trousers and sometime as we left our hotel to go out someone came into our room to remove the pair of trousers even with a do not disturb sign hung at the door when...

Had a lovely stay staff was brilliant

Staff so friendly and helpful. Good location, easy walk to Hyde Park and easy walk to shopping area. Will come back again

It was a lovely stay with a great location in the heart of city centre

We visited for Scouse afternoon tea as a gift. Unsure of what to expect it was a lovely surprise. Daniela and Ethan sorted out our reservation easily, front of house were all excellent service and the thought was lovely. It was different from your traditional afternoon tea, it includes: salt and pepper chicken skewers, scouse on toast, fish cakes, oreo brownies, macaroni, New York cheesecake and topped...

Great check in experience, given a room on floor 2. Our first night it was loud, lots of shouting from the street and buliding works opposite starting at 7am, not the hotels fault. Went down for breakfast and asked if any chance of moving to a quieter room, higher up. I wasn't confident there would be a room available as it was half term but the lady on reception was very helpful and said that she...

Arrived early and expected to drop my bags but surprised to find my room was ready before 1pm! Receptionist was so lovely but didn’t catch her name. The room was perfect! I’m pretty sure I was upgraded which was a lovely surprise. Room 308 (hope to get that room every time I stay) Big comfy bed and little treats in the room was such a nice touch! I felt so welcome, didn’t get a chance to enjoy my welcome...

We stayed at the Novotel Liverpool Centre for 3 nights, for our short first time visit to Liverpool over half term. The hotel is well located, so we were able to walk everywhere in town during our whole visit. Our superior room was very comfortable, the queen size bed was bigger than expected (US size I guess) and the mattress was the right side of firm for me. The double sofa bed was a bit smaller...

A very good hotel and enjoyable stay. Located about a 10/15 minute walk from Lime Street. We were in room 1018 for 1 night and had a superb sleep. Not the plushest hotel but the room had a very comfortable bed, decent black out curtains, temperature was good, noise levels were decent/quite and the breakfast was superb. Some minor improvements would be having locks on the toilet/bathroom doors, more...

It's in a great location and the hotel was perfectly clean and the communal areas were grand and breakfast was great. However, we paid a bit more for a room with a good view but there was no mini fridge in the room, nowhere to hang towels, the room itself was incredibly basic for the price. The spa was not kept particularly clean, I didn't see anybody around doing anything in the spa itself and it...

Great location! Excellent breakfast, spacious room and comfortable beds!

The receptionist Mark. P was exceptionally kind and made my stay awesome. The hotel is beautifully located.

Location is convenient. Room is clean and spacious. Car parking lot is convenient.

Location service value cleaning helpful 

Awesome service and hotel. Friendly staff, great food and the pool and spa were great to use also. Would highly recommend and stay again!!

lovely Hotel, Friendly Staff, Not a bad location, Would Recommend.

Nice hotel . Nice staff. Did not eat in hotel. You can jump on bus outside hotel and be in Liverpool town centre in 35 minutes only cost £2.good room on ground floor. Parking for £6 a day.big cinema opposite hotel with retail park with shops and places to eat. Stayed for the weekend and enjoyed it.

The Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.  Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming...

Beautiful hotel. My ex-colleagues and I meet up each year and stay the night here. The staff are very friendly and helpful. The price could easily be twice what you pay and would still offer excellent value.

Very old, dated hotel. No AC working. Room was clean. No sanitary kits included (4 star hotels usually have). Location good for airport but not city exploring. Had to pay for parking (not nice). Wifi was good. TV didn't work properly.

Very old, dated hotel. No AC working. Room was clean. No sanitary kits included (4 star hotels usually have). Location good for airport but not city exploring. Had to pay for parking (not nice). Wifi was good. TV didn't work properly.

This is a uniquely beautiful hotel in a historical building. The rooms are lovely with a huge shower and bath. The staff at check-in were super friendly and gave us a free upgrade on arrival. However, be wary of the bar. The serving staff were inattentive. We asked to see a menu and the waiter walked past us for a second time as though he had never seen us before. Drinks took a long time to arrive...

It's a fabulous hotel and we've stayed many times but this time, in the cold weather, the hotel bar was so cold you had to wear a duvet coat and the bedroom was also very chilly. It wasn't just us , many guests were affected. I just felt the hotel lacked concern. They could have hired an industrial heater to keep the bar warm (the air curtain over the lobby doors seemed to have failed) but there was...

Huge rooms, nice amenities, beautiful hotel…location is a bit out. Need Uber to get around.

I had l lovely stay with my daughter, we were delighted to be upgraded to a HUGE room, and we had a lovely spa morning together too. It was a bit further out of the city than I expected but just a short uber ride. Breakfast was lovely too! Highly recommend for a spa getaway.

Great location and a really stylish, upmarket hotel. Breakfast was excellent. Only downside was the room being far too hot – air con didn’t really work despite the manager trying to help. Gym is fine but fairly average.

Had a beautiful moment, good services from all the staffs, especially the lady in the spa reception, she’s an amazing lady, wife to be probably 😎😎😎

Great stay and Location. Excellent breakfast and the service was excellent!

Lovely hotel in a great location. Comfortable beds and a super bathroom with an amazing shower. Ate in both restaurants and really enjoyed our meals. Would definately recommend staying here!

as always a lovely stay ..  rooms /beds so comfy and staff so helpful just a shame the spa was out of action but something to look forward to for our next visit

Great service, very friendly, and well located

I’m a rather particular solo traveller with a sensitivity to light, noise, and temperature, so comfort matters enormously to me. My two-night stay at Hope Street Hotel, in room G02, was nothing short of delightful. The real manual key, spacious layout, and wooden floors created a welcoming, homely atmosphere. The highlight was undoubtedly the free-standing bath with its view over the festively lit...

This hotel is amazing, from the moment you walk in. Staff are amazing the spa is out of this world (especially when you have been in work all day) and they bring you drinks out to you x Most definitely will be booking another stay

No complaints at all about this hotel. Location was good and staff extremely helpful - would definitely recommend.

The staff were fantastic, which In the world of hospitality this is very important. The bed/mattress/pillows all were excellent for me. The complimentary fridge is great too which is restocked every day. The location is not perfect but its still very good. Overall, I was very happy with this hotel.

Lovely friendly welcome . Room had a lovely waterfall shower and towels were large and fluffy. Can’t fault the hotel.

Overall, I was a bit disappointed. I've stayed at Indy Court in York before. While the rooms were small, they were relatively refined. This one feels like an average third-tier fashion brand—not exactly trendy, just a bit colorful. The room cleaning was okay. The mini bar was free, with snacks and drinks, which was quite thoughtful. Breakfast was both à la carte and buffet-style, and both were pretty...

I traveled to Liverpool via the Isle of Man Ferry. It's about a 10-minute walk from the ferry terminal. The hotel has been newly renovated, and the rooms are very clean and stylish. There is a wide selection of complimentary wines and food. Due to my schedule, I was only able to stay one night, but I wish I had contacted them in advance.

Overall Value for money. If you stay at a Superior room, must try the steak house after the lobby area. You can get up to 40% discount on your steak meal.

The location was excellent and useful. The room was very overheated and stuffy but overall it was good. The hospitality was great and everyone was very welcoming. Once they didn’t clean up the room, even though they went past us on multiple occasions. If you are looking for a central area then this is perfect. Would rate 7/10, a few hiccups but recommended 😁.

The hotel was excellent. Clean, central location and friendly staff. Good food and professional customer service. Would highly recommend!😊

Does what it says on the tin. Bloody expensive though

I loved this hotel which is opposite Lime St. Station. I had a very quiet and comfortable room. The hotel is very clean. I didnt have breakfast or dinner in the hotel so cannot comment of the food.

Best Hotel in Liverpool city centre, only a 3 minute walk from lime street Station and your booked in your hotel Absolutely brilliant for couples who can’t cover great distances , The Hotel staff are brilliant and can’t help you enough, and if you stay for breckfast, the food and selection is delicious.

Hotel staffs were one of the most friendly bunch i’ve met on my trip to the UK! they were very friendly and approachable, making the entire stay really comfortable. The location is almost perfect, exit the train station and there’s it is, right across the road. visited in December as well and the Christmas market is about 2mins walk from the hotel. the main shopping district is about 2-3mins walk...

Lovely welcome from the staff and a great size room, bathroom looked amazing, however the shower temperature was either scorchingly hot or freezing cold, no happy medium. Also the bed was uncomfortable - the mattress was so soft you felt like you were sinking in to it.

Hotel is in a great location, room was lovely and the views were great. Prices of drinks were good. Great stay

We stayed in the Bertie suite and it was just amazing!! Loved the design, the colors and style and also loved that the LIVER building was right in view with the river Mersey right there. The breakfast was inclusive and was yummy and they even let me take a tray up to my family who were still in bed. just a perfect stay! ticked every box for us.10/10

The room was small and dark. There was nowhere to put on makeup because the bedroom was so dark and it was difficult leaning over the sink in the bathroom. My breakfast was just ok too; I had the French toast which was cold when it arrived.

Lovely bar/restaurant area and the breakfast was delicious. The staff were very helpful and friendly. The room was ok, but felt a little tired compared to the rest of the hotel. I’d paid extra for a club room to get a view, but the view was mostly of a multi-storey car park which was a bit of a shame! Overall we enjoyed our stay.

Simply Outstanding. Every member of staff we met gave us a smile and a friendly greeting. Our room was spotless as always at Malmaison. We had a two coarse dinner consisting of a beautifully cooked sea bass with potatoes and veg and my partner had a very tender rump steak cooked to perfection served with chips and veg….Malmaison breakfast is also magnificent! A wide choice of cereals and fresh juices...

big and clean room, nice location and good service. Highly recommended!

Lovely stay and comfy bed. Enjoyed the big bath especially :)

It was a good trip mostly except for the noise. The beds were comfortable!

Staff was very friendly and allowed me to check in early.

First of all, they had messed up our booked for 2 king rooms so son gets upgraded - fine. Then get to my room - very dark so don’t see outside. All night kept awake by loud humming, beeping and whirring. Too tired to go back to reception. Turns out I was inside from all the ventilation shafts etc. Noisy from people going past at all times of the night. Worst night sleep ever in a hotel. Do not...

Great location, spacious room and washroom. Everything is good except that the access to the hotel room is not so direct, we had to carry our luggages up and down the stairs.

Excellent hotel best in liverpool. It’s a shame they don’t offer triple rooms otherwise I’d stay there everytime I came to liverpool with friends.

Beautiful clean hotel, friendly staff throughout the whole stay. Buffet breakfast was served hot with plenty of choice Fresh fruits, teas and coffee The bed was super comfy and so quiet Ironing board and iron within a walk in wardrobe along with hairdryer Literally 3 mins walk to Matthew Street and all the live entertainment I will definitely stay again Thank you

Had a fantastic weekend in Liverpool. Stayed at the Hard Days Night Hotel.. Great staff. Great breakfast. Definitely visit again.

Hard Days Night Hotel is in the heart of The Beatles area, next to Mathew Street where The Cavern Club is located. Despite its being weekend, we didn't hear any noise at night from our room on the fifth floor. The bedroom was large and pleasant. (Our room had a picture of George - my favourite Beatle - on the wall, which made me very happy!) Things some people find remiss are (1) no fridge in the room...

Great hotel, lovely staff, great location

The hotel & bar was great, we had a side room with a joining door, you could hear everything from the next door guests which you felt you had no privacy also we heard alot of noise from 6am every morning, road sweepers , rubbish Lorrie’s, glass collections etc… and the ballards made a warning announcement when vehicles going in and out so ask for an inside room if your a light sleeper, don’t waste...

Fantastic hotel with great staff

central location, clean and big room, breakfast was first class, no complaints at all.

If your mum has “Live, Laugh, Love” tat in her house, she’ll love this! Sadly I found the rooms a bit tacky. I’ll admit it wasn’t my selection and had I seen the photos, wouldn’t of booked here. Still, we gave it a try. We stayed in the large suite room with bathtub. The room was freezing on arrival, no A/C remote. Plug in radiator by the bed. And my lord, the first thing you notice is the intense...

When we got there the receptionist programmed the wrong room into our key so we accidentally went into an occupied room. We then had to change rooms as the first room we were booked into was cold and damp. The 2nd room was better but did have a lot of mould the walls around the windows. Otherwise it was a nice place to stay and the breakfast was good

The staff was great even got an early check in great hotel great location all staff very friendly and helpful 3rd stay and will be back

we were upgraded to a bigger room in the basement with hot tub . it was enormous but the problem is we cannot sleep because of the exit light sign in the bedroom and the fridge they were constantly on. i brought the matter to the reception to ask if they can switch off the light but nothing has been resolved. for a room that can accommodate more than 10 people there should be at least two bathroom...

An extremely convenient location if you have the Anfield club visit planned. Staff were extremely polite and friendly. Rooms could do with a bit more dusting as there were spider webs around and my kids were not happy. So its a good placecfor solo travellers but not for families with small kids.

Great friendly hotel in perfect location Would definitely recommend and stay again if in the area Thanks

Perfect venue for Liverpool fans. Basic accommodation but clean and ok for a night.

I stayed at Hotel Anfield as I was going to a wedding at Isla Gladstone. The hotel was a few minutes walk to the venue so it was perfect. It would also be ideal for away fans going to Liverpool FC as the ground was also a few minutes walk to the ground. The people that were on duty while I was there were very friendly and helpful.

The room is not bad, but the shower gel like a water.

Really nice place! Lovely staff and a really nice room too!

Smooth check in, guided to clean room. In-hotel bar was lovely with lots of TV screens showing sports. Plenty of outside seating to enjoy drinks. Was offered a croissant and orange juice when checking out in the morning. Lovely experience.

Could do with serving breakfast. Good location for Anfield and friendly staff

Absolutely loved our stay here. I stayed with my girlfriend now fiancé. Staff could not be helpful enough. Room was fantasic. Will definitely stay here again.

Great location, staff were lovely and welcoming, accommodation was modern and comfortable, we booked direct with the hotel so got a great price and a complimentary bottle of prosecco on arrival, would stay again.

We travelled up from the SouthWest. Hotel is in a fantastic location. There is a bus stop 2 minutes down the road that takes you straight into the city centre within 5 minutes. Great distance from Anfield, we walked back after the game had finished within 10 minutes. We checked in at 15:30, the rooms were great, cosy and clean. When we got ready and came down, the atmosphere was fantastic. Once...

Room very clean and spacious No lift service Limited parking space

We were bumped from the neighboring hotel and they were nice enoguh to let us stay for a few nights. The rooms were spacious and our room had a kitchen and a jacuzzi in it. There's a safe, fridge, towels, shower gel, shampoo, and hairdryer provided. It's an old building so there was nicknacks around that weren't properly working but it was a quiet hotel overall and great location!

I never stayed in a room so the 1 star isn’t anything bad about this place. I went to the rooftop bar which is a beautiful place to sit if u want to actually converse with who you’re with 😂. My 5 stars though is actually for the new owner because as we were leaving we just happened to walk through and be cheeky and walk through to the hall or and it was fab. We learned the place has just been taken...

Booked into here late due to work commitments, Ella was fantastic and really helpful, professional and polite. A huge credit to your business. The rooms are really big, great decor and comfortable beds. The spa bath in your room is fantastic for some bubbles and relaxing.

The air con was broken so had a noisy fan which was rubbish on a very hot day , carpet and hotel was not the cleanest, no roof top bar in week was open , had to pay £50 deposit for damage to room which said be back in my bank and after 10 days was told then 15 days , then weekend did not count as not working days .still waiting for manager to phone me and no one reply to emails. Coming up to 25 days...

The whirlpool didn't whirl Sofa bed didn't have bedding Other than this The room was huge The staff was lovely! The Titanic theme was amazing!

Room was a bit dated, door needed effort to get it to close properly. Carpet had some stains on/could have done with a hoovering. Friendly/helpful staff. Hotel is in a great location. Decent breakfast.

I had to request to change rooms as the first room was cold, but following that all was satisfactory and an enjoyable stay.

The room was really warm, like an oven… the fridge was really loud, the bed was hard and uncomfortable and the windows you could hear everything outside, the decor was moody teenager (painted all black) but the staff were super nice 😊

Staff all very pleasant and helpful ( my husband uses a wheelchair and they assisted with that) Breakfast good value, room nice and clean and I liked the “ informal” style of the place. Only thing I would say was I couldn’t turn off the radiator in the room at night but, as they had 24 hour desk service, I suppose I could have asked them.

What a great hotel that knows who it is and does it very well! Great style and great comfort!

Great stay — friendly staff, large (and clean) room with a great shower, and a great location. We walked everywhere we went (in late December).

Staff were fantastic. So friendly and chatty. For a busy part of Liverpool we were surprised how quiet it was. Disappointed the room didn't have shampoo/ conditioner etc. so had to shop for these nearby. Little niggles like the towels were only in shower room and not by bath, and no easy way of filling the kettle so used the bottles of water provided. Basic tea and biscuits. Just the little things...

Went for 2nights midweek, hotel was lovely, rooms were clean and spacious. Staff were very nice and helpful. The lady serving breakfast (didn’t catch her name) she had blonde hair and wore glasses, she was so lovely, nothing was too much trouble for her, she was warm and very friendly. I would definitely stay here again.

Hen party 6 of us shared a room with 3 Superking beds which on arrival the staff separated into singles for us with no hassle. Room huge but my only complaint is the shower in the whirlpool bath had no rail to hold onto and I had recently broke my wrist so couldn’t risk climbing into bath without support. The staff were friendly and especially at breakfast they were super attentive. Breakfast was delicious...

nice hotel reasonably priced. great location in town centre staff were friendly and very knowledgeable of the area and helpful. the rooms were good. the buffet breakfast which was included in the price was pretty good and felt welcomed too. I Will definitely stay here again on my next trip

staff here are so lovely I stay here all the time and they always ensure my room is perfect and my stay is comfortable. ive had many lovely encounters with the staff who work here, tonight I was greeted by Nya who kindly helped me find the perfect room for me, and we also had a lovely conversation! very lovely down to earth girl, and an outstanding asset to the Shankly hotel. thank you for always providing...

Great hotel, I had a very good stay here