Abel Heywood Boutique Hotel in Manchester

Was in there yesterday with my sister & nephew we ordered our food & drinks no problem ,we where sat near the kitchen door ,
I think it was table 26
When we finished we decided to have a coffee & my nephew wanted a ice cream ,
I went to the bar 2 girls behind the bar one with light brown hair & another with darker/ black hair, who served me.
I’d been stood there ten minutes & a bloke came up & she served him first ,
I said I’ve been waiting mate,
She said well I don’t know who was first,
I said I wasn’t talking to you I was talking to the bloke who just pushed in ,
However her attitude was awful ,
I then sat down with the coffees ,
Somebody opened the kitchen door &
I heard somebody shout who’s fcuking ordered ice cream ?
To be fare it wasnt the same girl because she was still behind the bar,
The Moral must be low ,if all your staff are the same ,
Not good customer service

The prices advertised outside were different than the menu inside. The food was lukewarm and the service was poor. On the plus side the desserts were served quicker and were actually nicer than expected. Wouldn't recommend as there are far nicer and cheaper 'spoons in Manchester

Pretty bad even by wetherspoons standards. Had a 'gourmet' chicken burger from there. I've had burgers from spoons before but never as dry and tough as this one. My girlfriend had a hot dog which again was really poorly cooked. Not sure how you get a hot dog so wrong but they managed it.

Food was disgusting burger freezing cold bacon was full of fat & almost raw will never eat here again. On a positive note the waitress was very apologetic and helpfull

It was my first time visting Manchester , I booked a booth which was not a booth more like a bench less classier than a park bench on a rainy day. Also the moment my friends entered the door men was rude was rude and told three of my friends to leave for no reason with aggression. Avoid this club staff are not welcoming/rude and if only you could rate this as half a star to the woman on the phone who politely booked the both for ourselves .
1 star is soo generous not happy at all

A group of 8 pre booked a ‘premium’ booth for Saturday evening at the cost of £300. At the time of booking the platinum package stated we would receive a bottle of vodka and one other spirit of our choice, a private premium booth which unlimited mixers, table services and nibbles.
On our arrival we were told we that we had the booked the last available booth of the evening and it was ‘the best section to have in the venue’.
We were then taken to a corner of the ‘raffles’ room with a pop up table which you would see at a car boot sale, approximately 2.5 meters long, small couch next to a very large speaker booming in to our ears.
We were given the bottle of vodka and other spirit with two small jugs of mixers which only just filled 8 glasses.
Throughout the night our ‘private’ booth was invaded continuously by other party goers, sitting at the table, drinking our alcohol. I spoke to the manager of the floor that evening to which we were told there is nothing he could do for us. It was very frustrating and ruined our evening.
Also something which I am not use to is being offered cocaine every time I visited the toilets, I was not the only person in my group to be offered drugs.
I only gave one star as it was the only way to write a review, google should have the option to give minus stars. I was looking forward to a fantastic evening with my closest friends this was ruined and I will never visit a tiger tiger bar again and would not recommend.

Sort your s**t out!!

Went for my daughters hen do. Booked in for 8pm meal. 13 of us were squeezed round a table for 10. 8pm no sign of food or pre paid cocktails. 8.30pm the same. Complained. Manager said it was being done and we would eat in 5 minutes. 8.45 still no food or cocktails. 6 other groups had been in. Fed and watered and gone. Finally the cocktails arrived. Eventually the meals arrived. 13 ordered 12 arrived. Shambolic mess. Couldn't care less management and staff. I left my meal as the sweet potatoes were raw in centre and my chicken in bun was soggy as it sat in a sauce. I'll never go there again.