8.9
Excellent
243 USD
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Hotel Nikko San Francisco in San Francisco

🌍
United States, San Francisco, 222 Mason St
● Center: 1.5 km
🌞 Beach - 4 km
☎ Phone: +1 415-394-1111Show

Consistently praised for exceptional cleanliness with spotless rooms and fresh scent Staff widely recognized for friendly, helpful, and personalized service, including named individuals like Front Desk Manager Greggory Robinson Heated indoor pool, jacuzzi, sauna, and steam rooms highly appreciated by guests Breakfast featuring both Western and Japanese options, with high recommendations for the quality and variety Spacious rooms with upscale features such as separate showers and bathtubs in some suites Convenient location close to Union Square, Powell Station, and Moscone Centre Tipping culture at breakfast described as confusing and somewhat pushy by some guests One guest reported an issue with a pillow feather causing discomfort and lack of apology from staff The Japanese restaurant on site received mixed reviews, with some finding the dinner food average Complaints about lack of daily coffee and tea bag refills in rooms during multi-night stays WiFi quality noted as poor by some guests Loading/unloading access can be confusing due to multiple entrances
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Petite Double room
Petite Double room
Wireless internet, air conditioning and minibar
Beds:
275 USD
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Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
303 USD
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Deluxe Accessible Double room
Deluxe Accessible Double room
Wireless internet, air conditioning and minibar
Beds:
303 USD
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Deluxe room
Deluxe room
Wireless internet and private bathroom
Beds:
336 USD
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Imperial Double Club room
Imperial Double Club room
Wireless internet and private bathroom
Beds:
376 USD
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Imperial Club room
Imperial Club room
Wireless internet, air conditioning and minibar
Beds:
417 USD
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Double Junior Suite
Double Junior Suite
Wireless internet, air conditioning and minibar
Beds:
437 USD
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Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
Beds:
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Imperial Quadruple Club room
4 x
Imperial Quadruple Club room
Private bathroom
Beds:
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Executive Suite
Executive Suite
Private bathroom
Beds:
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Executive Quadruple Suite
4 x
Executive Quadruple Suite
Private bathroom
Beds:
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Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
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Description

Hotel Nikko San Francisco is a four-star establishment built in 1987 and renovated in 2008, offering a blend of modern comfort and classic design. It features a wide range of room types, from Petite Double rooms to spacious Executive Suites and Imperial Club rooms, catering to various guest needs. The hotel maintains a high standard of cleanliness, receiving a perfect 10/10 rating for this aspect, and offers comprehensive amenities including a heated indoor pool with jacuzzi, a fitness center, sauna, spa and wellness center, and a Japanese restaurant on site. Guests consistently praise the attentive and friendly staff, highlighting personalized service from the front desk and bellhop teams. The rooms are noted for their spaciousness, quality linens, and some include features like separate showers and bathtubs. Practical facilities such as 24-hour front desk, currency exchange, free parking, and business center are also available. While some guests note the tipping culture at breakfast can be confusing, the overall service and atmosphere provide a comfortable and secure stay in downtown San Francisco.

Location

Located at 222 Mason Street in San Francisco, Hotel Nikko sits near Union Square and directly opposite a Hilton hotel. It is within walking distance of Powell Station, facilitating easy access to public transportation. The hotel is approximately 62 km from Mineta San Jose International Airport (SJC). For leisure, East Beach is about 4 km away. Nearby dining options include the Daily Grill restaurant just 100 meters away, rated 8/10, Jasper's Corner Tap and Kitchen at 226 meters, and The Cheesecake Factory also 226 meters from the hotel. The Moscone Centre is close by, making the hotel convenient for business travelers attending events. Guests may notice some homeless individuals around after dark but generally feel safe inside the hotel.

Tips

  • If you plan to use breakfast, be prepared for the tipping receipt process and clarify charges with staff.
  • Ask about room amenities like coffee and tea refills if staying multiple nights.
  • For arrivals or departures, use the loading/unloading zone located on 180 Ellis Street to avoid confusion.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: American Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is US$125.00 per night. This property accepts credit cards
  • Pets: Pets are allowed Types of pets allowed: dogs
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, UnionPay, AmericanExpress, JSB, Visa
  • Check in time: 15:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Terrace
  • Express check-out
  • All Spaces Non-Smoking (public and private)
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Kitchen
  • Coffeemaker
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • French
  • Multi-language staff
  • Japanese
  • Turkish
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Nightclub
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Steam room
  • Beauty services
  • Sauna
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed

The nearest beach is located on the distance of 4050 m. It takes 61 minute To the beach!

Video: King Room at Hotel Nikko San Francisco (with City View)

Map

Reviews

Cleanliness
Amenities
Location
Service
07.02.2026 Guest
We are pleased with this hotel. However, the tipping culture seems to be overboard. Breakfast was inclusive of our stay but the service staff re-invent a way to be tipped.
They will bring you a receipt, though they will informed you that this is a formality as it is already paid in the booking. You are supposed to tally the breakfast cost with a line stating TIPS before the final total and your signature.
28.01.2026 Nanjixingzhe
A really hard feather poked out of the pillow, leaving several painful marks on my face. When I reported it to the front desk, they didn't even apologize, let alone offer any solution!
27.01.2026 Guest
The location seems good, but both nights I stayed, I arrived after dark. There were homeless people around, which made me hesitant to go out and explore, so I didn't get to experience the shopping and dining mentioned in other reviews. The cookies in the room were quite expensive; a small box cost $12 when I ate them at night. However, the breakfast with congee, fried dough sticks, and preserved mustard was excellent.
16.01.2026 wynya
It's alright/decent.
07.01.2026 Helena
From the moment I arrived, I noticed how clean and neat the hotel was. There was a fresh scent that made the whole place feel pleasant and relaxing. The staff took great care of me, helping with every question I had and making me feel truly welcome.

Most importantly, I felt safe and at ease throughout my stay. The hotel has a comfortable vibe and does not feel scary or uncomfortable in any way. I would definitely stay here again.
06.01.2026 Guest
This hotel is perfect for a long weekend staycation or if you need to stay in the city over night. The hospitality is amazing and the amenities are perfect.
06.01.2026 Xiao
Nice hotel. Good service and location. I always stayed there when I visit SF
12.12.2025 Peter4c
It’s close to the Moscone Centre, and it’s a really good place to stay overall. The housekeeping team did an amazing job keeping my room spotless and tidy throughout my stay.
02.10.2025 Val
Throughout our stay, from the moment of arrival to departure, the hotel provided an outstanding experience, certainly deserving of a ten-star rating. The room was impeccably clean, and the bed linens were of the highest quality. The view was truly spectacular, and the room offered exceptional comfort, especially at night. We enjoyed cocktails at the on-site restaurant on several occasions, and each experience was delightful. I wholeheartedly recommend including their breakfast option when making your reservation. While I am not typically a breakfast enthusiast, the culinary offerings were simply divine, and I highly recommend them.
27.09.2025 R
Service was great. Every staff greeted me every time I came across someone and they are always happy to help with anything. The lobby smelled heavenly. Everywhere is clean. A bit disappointed with their restaurants. I've only seen ANZU open for breakfast during my stay. You can get buffet or a la carte. Went to the Japanese restaurant for dinner. Food was average. Overall good hotel but maybe eat somewhere else.
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POIs near hotel

museum
International Art Museum of America (8 min)
Museum showcasing diverse international contemporary art collections in San Francisco.
attraction
Dragon Gate (9 min)
Traditional Chinese gate marking the entrance to San Francisco’s Chinatown district.
viewpoint
Top of the Mark (9 min)
Top of the Mark is a rooftop bar with city views, open in the evenings from Wednesday to Saturday.
memorial
Sun Yat-sen's statue (11 min)
Statue commemorating Sun Yat-sen, a key figure in modern Chinese history, located in San Francisco.
artwork
Comfort Women Column of Strength (11 min)
Bronze and steel memorial honoring the victims of wartime sexual slavery, installed in 2017 in San Francisco.

Cafe and Restaurants near hotel

restaurant
Restaurant «Daily Grill» (1 min)
347 Geary St, San Francisco, CA 94102
Reviews
28.12.2017 damon
Dinner was great. Came back the next day for Wednesday pork chop special and told by new manager that had to wait an hour for menu to be available. At 3.30pm At the same time she went ahead with her staff and seated a couple that came after us. When asked why they said oh sorry and too bad for you and everyone else that was waiting to spend money have to wait til 4.30. She said she was new and unable to handle the job.
Wow. Never will go to daily grill again. Spent 300 first night in town. I have never written a review but because it popped up on my phone this is the first and it had to be bad. Daily grill is scratched from my list.
27.12.2017 Angie
Came in at 11:00 am, we sat at the bar thinking faster service. We were told the kitchen is switching from breakfast to lunch, had to wait 10 minutes before they could make food. 45 minutes later we received our lunch. There was a bartender switch after our order was placed, and it was a shame, the bartender that came in had no care for his customers, stress on his face with every request. A couple came in and waited 20 minutes to even get a greeting...poor service.
28.11.2017 Vladan
Best option for good food on Union Square. We have been there for 3 times last 2 days. Breakfast and dinner. Service is good and food is delicious.
24.11.2017 Yehia
Had an amazing Thanksgiving dinner here with my wife. The place was packed but the food was still amazing and the server was very attentive and helpful. We loved it!
19.11.2017 Michelle
This place! I am VERY picky when it comes to good food. Not only was our food AMAZING but our server Peni was the BEST! We cannot wait to come back from Seattle!
restaurant
Restaurant «Jasper's Corner Tap and Kitchen» (3 min)
401 Taylor St, San Francisco, CA 94102
Reviews
07.01.2018 Jared
This place was almost completely empty when I entered for breakfast, and that made me question my decision to eat there. I had the eggs benedict, and they were delicious though on the high-priced side. I did not like the chairs that they used at the dining tables semicolon not having a back on a stool makes it very uncomfortable.
06.01.2018 Tim
My wife and I had breakfast there. Staff were attentive and courteous. Breakfast was great. Open floor plan and natural lighting adds for a nice atmosphere. The big plus was that the music was mostly 70's top 40 and the volume was subdued.
17.12.2017 JB
The service is so BAD here. The food is alright. The drinks are decent, but the service is sad. The food is over priced for what you get, expect to wait a long time for your food to arrive once you order. I don’t recommend this place ? This place is covfefe.
15.12.2017 Jason
Comfortable setting. Decent bar. Good service. Disappointing food.
05.11.2017 Lance
We were served pretty quickly, but the food took 45 minutes to get to us. People who arrived later than us got served first too. Check out the Eggs Benedict... or rather, the sad attempt at it.
restaurant
Restaurant «The Cheesecake Factory» (3 min)

Frequently asked questions about Hotel Nikko San Francisco

What types of rooms are available at Hotel Nikko San Francisco?

Room types include Petite Double room, Deluxe room, Deluxe Quadruple room, Deluxe Double room, Deluxe Accessible Double room, Imperial Club room, Imperial Quadruple Club room, Imperial Double Club room, Double Junior Suite, Executive Suite, Executive Quadruple Suite, and Executive Double Suite.

Is breakfast included with the stay, and what options are available?

Breakfast is offered as an American buffet daily from 06:30 to 10:30 and includes Japanese options like congee and fried dough sticks. It may be included depending on the booking but additional fees are paid at the property if not prepaid.

Are pets allowed at the hotel?

Yes, pets are allowed, specifically dogs.

Does the hotel have parking available?

Yes, free parking is available for guests.

Is there an indoor swimming pool at Hotel Nikko San Francisco?

Yes, the hotel features a heated indoor pool with a warm jacuzzi.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 355 USD The best time to book is August 28, with rates starting from 355 USD

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