Marriott's Maui Ocean Club - Lahaina & Napili Towers in Lahaina

This hotel was nice for our week's trip to Maui. The suite was nice with comfortable beds and clean bathrooms. It was nice to have a large pool right outside and close access to the beach. One negative of the pool is that the hotel staff does not enforce the "no reserving spots" People put their towels and bags on chairs before 8AM and don't even show up to the pool until hours later. I watched one woman put towels across two chairs in the shade and then another four chairs in the sun. How is that fair to the rest of the guests? And the hotel staff does nothing to stop this. They give as many towels as you want. Another negative is the food at this resort. The Beach Walk Kau Kau To Go food was fine, but nothing spectacular. One night my husband and I ate at Longhi’s Restaurant and it was a disappointment. Upon being seated we were only given one menu, so we had to share. The service was slow - we were ignored for almost a half an hour before we were even offered a drink. I ordered the filet mignon but what I got was a sirloin at best. My husband ordered scallopini and what he got was more of a thick cutlet. I would find another restaurant in the area if possible. A nice advantage was it was within walking distance to Whaler's Village where you can find stores and restaurants. It has a nice open air mall atmosphere. Overall, not a bad place to stay but it could use some improvements.

Room was in good condition, but the pool nearest this part of the complex was closed for repair (without any prior warning).
Also, our front desk worker that checked is in was very unfriendly.