9.2
Excellent
129 $
Book now

Serene Boutique Hotel & Spa

🌍
Vietnam, Hanoi, 16-18 Bat Su
● Center: 1.4 km
🧭 Coordinates
3393482 VND
Serene Boutique & Spa
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
129 $
Superior room
Superior room
Wireless internet, air conditioning and minibar
186 $
Executive room
Executive room
Wireless internet, air conditioning and minibar
Beds:
213 $
Standard Family room
Standard Family room
Family room with internet, air conditioner and mini-bar
Beds:
266 $
Other
Other
Economy room
Economy room
Private bathroom
Standard room
Standard room
Wireless internet, shower and private bathroom
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Family room with view
Standard Family room with view
Family room with air conditioner, mini-bar and shower
Beds:
1 Bedroom Standard Family room
1 Bedroom Standard Family room
Family room with bathroom
Beds:
2 Bedrooms Standard Family room
2 Bedrooms Standard Family room
Family room with bathroom
Beds:
Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Superior Single room
Superior Single room
Wireless internet, air conditioning and minibar
Beds:
Superior Double room with view
Superior Double room with view
Air conditioning, minibar and shower
Beds:
Deluxe room
Deluxe room
Wireless internet, air conditioning and minibar
Deluxe Single room
Deluxe Single room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room with view
Deluxe Double room with view
Air conditioning, minibar and shower
Beds:
Executive Single room
Executive Single room
Private bathroom
Beds:
Executive Double room
Executive Double room
Wireless internet, air conditioning and minibar
Beds:
Executive Double room with view
Executive Double room with view
Air conditioning, minibar and shower
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Family room
Grand Family room
Family room with bathroom
Beds:
Suite
Suite
Air conditioning and private bathroom
Beds:
Suite with balcony
Suite with balcony
Air conditioning and private bathroom
Beds:
Double Suite
Double Suite
Air conditioning and private bathroom
Beds:
Double Suite with balcony
Double Suite with balcony
Air conditioning and private bathroom
Beds:
Double Suite with balcony and with view
Double Suite with balcony and with view
Air conditioning, minibar and shower
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
Executive Suite
Executive Suite
Private bathroom
Beds:
Presidential Suite
Presidential Suite
Private bathroom
Beds:
Grand Suite
Grand Suite
Private bathroom
Beds:
Royal Suite
Royal Suite
Wireless internet, air conditioning and minibar
Beds:
Royal Suite with balcony
Royal Suite with balcony
Wireless internet, air conditioning and minibar
Beds:
Royal Double Suite
Royal Double Suite
Private bathroom
Beds:
Superior Cottage
Superior Cottage
Private bathroom
Beds:
Deluxe Cottage
Deluxe Cottage
Private bathroom
Beds:
More rooms

Description

With a stay at Serene Boutique Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. This family-friendly hotel is 0.5 mi (0.7 km) from Hoan Kiem Lake and 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre.

In this mini-hotel 46 rooms.

The distance to the nearest airport is 21 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet, Boxed/packaged food Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, JSB, DinersClub, MasterCard
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Private check-in/check-out
  • Reception desk
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • English
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Hiking
Parking
  • No parking
Pool and beach
  • Beach/pool towels
Business
  • Fax and copy machine
  • Conference Hall
Beauty and wellness
  • Massage
  • Sauna
  • Spa
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

Street view

Video: Serene Boutique Hotels

Map

Reviews

Cleanliness
Amenities
Location
Service
01.08.2025
Hotel has great location. Good value for money. Just don’t expect luxury. Customer service was just ok, and probably sub-par for Vietnamese standards. But to use just as a base for daily excursions, breakfast and a bed to sleep in I would recommend.
23.01.2025
Myself and my partner stayed in the Serene Boutique Hotel in Hanoi a couple of months ago and it was a wonderful experience. The location was great, situated in the old quarter and within walking distance to alot of tourist attractions - ie. Note Coffee, Water Puppet Theatre, and nice restaurants. The service from the staff members was exceptional. We had an amazing receptionist named Minh who went above and beyond to make sure we got the most out of our stay. He helped us plan out our itinerary for the week and booked all of our trips and transfers which was incredibly helpful. We stayed in Hanoi for 3 days but also did tours to Ninh Binh, Ha Giang (Loop) & Ha Long Bay. The hotel allowed us to store our luggage in the hotel between trips which was fantastic. The tours organised by Minh were incredible and this whole week was certainly the highlight of our Vietnam trip so far! Thank you to Minh and all of the incredible staff here for being so welcoming, accommodating and for being incredibly helpful during our stay. We are very grateful and would definitely recommend this hotel to others. 10/10 service! 🌟
19.01.2025
Great hotel in the centre of Hanoi. All tourist attractions, bars, restaurants etc. pretty much within walking distance. Unbelievable value for money. The service provided prior and throughout our stay was fantastic, big shout out to Alice who went above and beyond assisting us with our travel plans. She arranged airport pick up, discounted spa treatment, 2 days 1 night Halong Bay cruise, sleeper coach tickets to Sapa, and 24/7 assistance via WhatsApp! Could not fault any of the bookings, they were exactly as described. Also shout out to Tony on reception who couldn’t do enough for you. He directed us to the best shop for exchanging money. Highly recommend staying here!
28.12.2024
I would like to take this opportunity to express my thanks to the staff Alice who arranged our complete trip.ours is 10 days trip and we visited Hanoi, Ha Long Bay, Ninh Binh and Sapa.this hotel is located at old quarters old which is very near to most of all the attractions in hanoi and you will get everything near by. We were 2 families with kids and worried how we are going to manage the complete trip. But she made our trip worry free as she arranged everything from airport pickup to airport drop in perfect order so we did not stuck anywhere for anything.From transport, food and English speaking guide all were perfect. She helped us to book a wonderful cruise, it’s ambiance and food is awesome. Next she arranged one day trip to Ninh Binh which is very nice and then finally to sapa. As a whole this trip is so memorable one. Thanks Alice for making our trip wonderful and memorable one.
15.12.2024
Where do I start. From the moment I booked, I received a message from Alice Nguyen offering her services in any way. It felt amazing to have an immediate connection on the other end. Alice went way above and beyond the call of duty. I ended up in the hospital for 6 days, and she was just so helpful booking extra nights with upgrades for hubby, giving gifts, and helping with transportation just everything. I feel I am forever indebted to Alice of Serene Boutique and spa. I will never forget the care I revived here from all staff. Breakfast was lovely and sweet staff, and the room was always clean. Thank you! We are very grateful.
16.10.2024
A very nice hotel with a reasonable price. The room was very beautiful and clean and the staff were also very friendly and ready to help if there were problems, for example the water pressure in our bathroom wasnt very strong but they could fix it in a few hours. It is also very close to the old quarter where all the tourists go but not so close that you cant sleep in the night due to the traffic. If I go back to Hanoi I would stay at this hotel again.
01.06.2024
The hotel is in the old quarter so the frontage is not large however our room was spacious and reasonably maintained. The room was very clean and we had a balcony although we were waving to the builders over the road! They were not noisy or intrusive though so it was not an issue for us. Decor in the room was quite modern and very nice. Shower was a little odd with the shower head not able to be directed so could only really be used as a handheld or the whole bathroom would get very wet. The breakfast was ok, a little bit of continental, noodles, sausage, fruit and an egg bar for omelettes etc. nothing special,but nothing to complain about. Coffee and juice were good and the staff were really friendly and helpful. The front desk helped us with tours and maps of the area and were lovely. I think the location is great and although you are in the middle of everything it is quiet in the rooms. Walking distance to the night markets and coffee shops and eating places. The building is old but clean and tidy. Would stay here again.
24.05.2024
Location location location, it's in a fabulous location walking distance to everything.Fantastic staff so helpful and great housekeeping team. Stayed for 5 days and it ticked all the boxes, only had breakfast on our first morning and to be honest that was a bit of a let down,eat out after that for breakfast.So many places to eat and cheap to. I would recommend and definitely stay here again.
14.05.2024
The room looked quite dated, the sink had a large crack in it. Very accommodating staff and decent breakfast.
06.05.2024
We had a fantastic stay at this centrally located hotel, surrounded by numerous attractions and dining options in the old quarter. The staff, including Alice, My, Hannah and Minh, were incredibly welcoming and made us feel comfortable throughout our stay. They provided assistance with directions and excellent recommendations for dining and sightseeing. Our room was clean, and the comfortable bed made our stay enjoyable. They were also kind enough to keep our luggage for a night when we went to Lan Ha Bay. We also learned a bit about local life when we had a chat with Alice, overall a great stay!
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Frequently asked questions about Serene Boutique Hotel & Spa

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Other, Economy room, Standard room, Standard Single room, Standard Family room, Standard Family room with view, 1 Bedroom Standard Family room, 2 Bedrooms Standard Family room, Standard Single Family room, Standard Double Family room, Standard Triple Family room, Standard Double room, Superior room, Superior Single room, Superior Double room, Superior Double room with view, Deluxe room, Deluxe Single room, Deluxe Double room, Deluxe Double room with view, Executive room, Executive Single room, Executive Double room, Executive Double room with view, Grand room, Grand Family room, Suite, Suite with balcony, Double Suite, Double Suite with balcony, Double Suite with balcony and with view, Deluxe Suite, Executive Suite, Presidential Suite, Grand Suite, Royal Suite, Royal Suite with balcony, Royal Double Suite, Superior Cottage, Deluxe Cottage in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Are pets allowed at Serene Boutique Hotel & Spa?

No, pets are not allowed at Serene Boutique Hotel & Spa.

How to get from the closest airport to Serene Boutique Hotel & Spa?

The closest airport is Noi Bai International Airport, and it is about 36 mins from hotel by car (25.3 km).

What is the cancellation policy for Serene Boutique Hotel & Spa?

The cancellation policy for Serene Boutique Hotel & Spa varies depending on the type of room and booking conditions.

Does Serene Boutique Hotel & Spa offer airport transfer services?

Yes, Serene Boutique Hotel & Spa offers airport transportation for guests. We suggest you call ahead to confirm details.

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