Sheraton Hanoi Hotel in Hanoi
Rooms and prices
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Description
The excellent location of the hotel offers its guests a secluded place with lush gardens, wide lawns and tranquil courtyards, which will give You an unforgettable experience. Spacious, luxurious rooms that will allow You to comfortably relax, while the huge Windows of these rooms to enjoy the spectacular views of West lake.
Built: 1997
Renovated: 2012
Location: on the shore of the biggest lake in Hanoi, a 15-minute drive from the city centre and 20 km from the airport.
Consists of one 18-storey building.
The hotel has 299 rooms.
We accept credit cards: Visa, MasterCard.
On the hotel territory: 2 restaurants , 1 bar, 3 meeting rooms (up to 15, 700 persons), 1 pool, 1 tennis court , SPA, Laundry services, elevators, room service, safe Deposit box at reception (free), business centre, Deposit on the day of arrival (cash / credit card), Internet cafes
Attractions: Jacuzzi, sauna, massage, steamroom
For children: 1 outdoor pool, Babysitting service (charge), restaurant – children's chair, children's bed (on request)
The distance to the nearest airport is 20 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, American, Asian, Continental, Full English/Irish, Vegetarian Buffet [Mon - Sun] 06:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard, JSB, DinersClub, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Non-smoking rooms
- Soundproof rooms
- Room service
- Interconnecting rooms available
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Korean
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Nightclub
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
Street view
Video: [05.01.2020] Wedding of Chun-I & Thu Thảo | Sheraton Hanoi Hotel
Map
Reviews
Check-in was smooth and efficient, and the staff were courteous and professional, offering helpful recommendations for transport and local dining. My room was clean, spacious, and well-appointed with all the essentials for work, including a comfortable desk and fast Wi-Fi, which made completing tasks during my stay very convenient.
The hotel’s dining options were solid, with a variety of breakfast items that catered well to international tastes. I also appreciated the quiet environment in the room, which allowed me to rest and focus without distractions.
Although my stay was short, the Sheraton provided a comfortable and efficient environment for business travel. I would definitely consider staying here again for future trips to Hanoi.
Would be better if they have shuttle bus to town center or lottery mall
Cafe and Restaurants near hotel
Frequently asked questions about Sheraton Hanoi Hotel
How much does it cost to stay at Sheraton Hanoi Hotel?
The cost of staying in Sheraton Hanoi Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 1 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Sheraton Hanoi Hotel?
You can book Guest Double room, Deluxe Double room, Grand Deluxe Double room, Sheraton Double Club room, Double Suite, 1 Bedroom Double Suite, 1 Bedroom Double Club Suite, Executive Double Suite, 1 Bedroom Executive Double Suite, Presidential Double Suite, Ambassador Double Suite, Imperial Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Check-in at Sheraton Hanoi Hotel is possible from 15:00, check-out is until 12:00.
Does Sheraton Hanoi Hotel have a pool?
Yes, Sheraton Hanoi Hotel has a swimming pool for guests.
Are pets allowed at Sheraton Hanoi Hotel?
No, pets are not allowed at Sheraton Hanoi Hotel.
Does Sheraton Hanoi Hotel serve breakfast?
Yes, Sheraton Hanoi Hotel serves breakfast for guests. Breakfast options include Western, American, Asian, Continental, Full English/Irish, Vegetarian style.
How to get to Sheraton Hanoi Hotel from the nearest airport?
The nearest airport is Noi Bai International Airport, located about 27 mins from hotel by car (21.3 km) away.
What’s the cancellation policy at Sheraton Hanoi Hotel?
The cancellation policy at Sheraton Hanoi Hotel depends on your room type and booking terms.
Does Sheraton Hanoi Hotel offer airport transfers?
Yes, Sheraton Hanoi Hotel provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 195 USD The best time to book is July 30, with rates starting from 172 USD