Grande Collection Hotel & Spa in Hanoi
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Hotel opened in 2011. In this hotel 32 rooms, 8 floors.
The distance to the nearest airport is 26 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-09:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- French
- Japanese
- Chinese
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Fax and copy machine
- Conference Hall
- Doctor
- Massage
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
- Pets Not Allowed
Street view
Video: Grande Collection Hotel & Spa, Hanoi, Vietnam | Travel With Bhumika
Map
Reviews
The hotel have free breakfast (but did not avail of this during my stay) and have elevator which is very useful.
The bed is quite comfortable. The toilet is a decent toilet, have everything needed.
We arrived the room for 3 pax - the space is quite cramp but expected since most of the rooms in the Old Quarters are of small size.
首先入到房有陣臭味,開冷氣後臭味更大,打去前台投訴,職員剛進來不夠半秒就表示有臭味,鼻子那來的靈敏?佢地表示明天會有人維修,走後噴了一些空氣清新濟就走了。第二天晚上返到酒店時,問題還是無改善,只留有空氣清新濟味道,無改善,我們都算了。之後到了第三日早上就發現冷氣機滴水,通知了職員,因為對我們不太影響,所以就算了。到第三晚就發現沖涼水,馬桶水水壓已減弱,已經心之不渺,但都仲有水就算啦。
到最後一個晚上,已經遊覽到好疲倦,本來想沖涼後收執行李,但一打開花灑發現完全無水,連沖廁水及洗手的水都沒有!!!
實在太震驚,向前台職員了解,他們一副慢不經心態度處理事情。職員告知昨晚爆水喉早上已維修但沒料到晚上會沒有供水。
職員說換到一間有水供應的房間,換了房後都是沒有任何供水!!職員亦告知當晚不能確保能夠維修,建議到旗下另一間酒店。此事情擾攘了兩小時,到晚上11點多才到旗下的姊妹酒店,入到去完全無職員來接待,連門都不幫手開門,還要要求我們出示護照才可入住,本來以為所有事都完,可以安心沖涼,睡覺!!
到了深夜3點多,冷氣機突然壞掉,打電話去前台,他們裝著去修理冷氣,到最後我以翻譯軟件聽到他們用越南文說早已知冷氣有問題,但都仲安排此房間,我連罵他們的氣力也不用了,只要求他們給我風扇,過完這晚就算了,明天早上向當值經理說明一切,他也盡力擺一副同情的臉孔,人生第一次去越南,也第一次碰到如此奇怪的酒店,感覺上我們付費給酒店入住,還要不斷幫酒店尋找問題和錯處。就連我們經歷無水,換酒店及壞冷氣的情況下,酒店亦沒有作出賠償方案!!
此酒店真係給我們一個(難忘)的旅程。
*不能放影片,只能放照片
2.Friendly Staffs/concierge/receptionist always around to help. 3.Breakfast has heavy menu- fried rice/noodles, pho, eggs cooked to order, fresh fruits, fresh juices, coffee, tea, fresh bread and salads. All are great and fullfilling. Note: maybe hotel can improve by labelling the cooked food with ingredients. 4.Receptionist can help to book any tour/ transport too.
5. Circle K(convenient mart) is nearby.Massage shop, tour/travel office around the hotel.
To tourist- Just note that the whole Old Quarter Hanoi road is busy with motobikes, sidewalks narrow and filled with parked vehicles, are not disabled/stroller friendly.it is what it is. If has mobility issues, best is to have a transport to see around Old Quarter.
Husband requested for an upgrade and Linh accommodated our requests. The hotel close to everything, guests will definitely spoiled for choices. The breakfast was alright, nothing fantastic but good enough to fill your stomach if you are not a choosy person. They do run out of croissants very fast.
However, I just want to highlight that the wifi connection was really poor. It will get disconnected frequently.
Will definitely recommend Grand Collection Hotel to families, couple and solo travelers.
Breakfast buffet was also good, plentiful options.
Cafe and Restaurants near hotel
Frequently asked questions about Grande Collection Hotel & Spa
How much does it cost to stay at Grande Collection Hotel & Spa?
The cost of staying in Grande Collection Hotel & Spa depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 0 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Grande Collection Hotel & Spa?
You can book Run of House, Standard room, Standard room with city view, Standard Single room, Standard Single room with city view, Standard Triple room, Standard Triple room with city view, Standard Quadruple room, Standard Family room, Standard Family room with city view, Standard Family room with view, Standard Family room with balcony, Standard Family room with balcony and with view, Standard Single Family room, Standard Single Family room with city view, Standard Single Family room with view, Standard Single Family room with balcony, Standard Triple Family room, Standard Triple Family room with city view, Standard Triple Family room with view, Standard Quadruple Family room, Standard Quadruple Family room with balcony, Standard Double room, Standard Double room with city view, Standard Double Family room, Standard Double Family room with city view, Standard Double Family room with view, Standard Double Family room with balcony, Standard Quadruple Family room with view, Standard Quadruple Family room with city view, Comfort room, Comfort Double room, Comfort Triple Family room, Comfort Triple Family room with city view, Deluxe room, Deluxe room with balcony, Deluxe Single room, Deluxe Triple room, Deluxe Family room, Deluxe Family room with balcony, Deluxe Family room with balcony and with city view, Deluxe Single Family room with balcony, Deluxe Triple Family room, Deluxe Triple Family room with city view, Deluxe Triple Family room with balcony, Deluxe Quadruple Family room with balcony, Deluxe Double room, Deluxe Double Family room with balcony, Deluxe Quadruple room, Deluxe Sextuple room, Deluxe Quadruple Family room with balcony and with city view, Grand room, Grand Family room with balcony, Grand Triple Family room, Grand Triple Family room with city view, Luxury room, Junior Suite, Junior Suite with city view, Junior Suite with view, Junior Suite with balcony, Single Junior Suite, Single Junior Suite with city view, Single Junior Suite with balcony, Double Junior Suite, Double Junior Suite with city view, Double Junior Suite with balcony, Standard Junior Suite, Grand Junior Suite, Grand Junior Suite with city view, Grand Junior Suite with balcony, Suite, Suite with city view, Suite with balcony, Suite with balcony and with city view, Suite with balcony and with view, Single Suite, Single Suite with city view, Triple Suite, Family Suite, Family Suite with city view, Family Suite with balcony, Family Suite with balcony and with city view, Triple Family Suite, Triple Family Suite with balcony, Quadruple Family Suite, Quadruple Family Suite with balcony, Double Suite, Double Suite with city view, Double Suite with balcony, Double Suite with balcony and with city view, Double Family Suite, Double Family Suite with balcony, Quadruple Family Suite with city view, Standard Suite, Standard Suite with city view, Standard Suite with balcony and with city view, Standard Double Suite, Superior Suite, Superior Single Suite, Superior Single Suite with balcony, Superior Double Suite with balcony, Grand Suite, Grand Suite with balcony, Grand Single Suite with balcony, Grand Double Suite with balcony, Villa, Double Family Villa, Cottage, Family Cottage, Deluxe Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Grande Collection Hotel & Spa?
Check-in at Grande Collection Hotel & Spa is possible from 14:00, check-out is until 12:00.
Are pets allowed at Grande Collection Hotel & Spa?
No, pets are not allowed at Grande Collection Hotel & Spa.
How to get to Grande Collection Hotel & Spa from the nearest airport?
The nearest airport is Noi Bai International Airport, located about 38 mins from hotel by car (25.5 km) away.
What’s the cancellation policy at Grande Collection Hotel & Spa?
The cancellation policy at Grande Collection Hotel & Spa depends on your room type and booking terms.
Does Grande Collection Hotel & Spa offer airport transfers?
Yes, Grande Collection Hotel & Spa provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.










































































































