Hotel Prater Vienna in Vienna

Chinese owned say no more !!! Air con wasn’t working went down stairs and they adjusted it at reception Came back to room and aircon went nice and cold Went out for dinner come home turned on and wouldn’t go below 22.9 degrees Phoned reception guy came up and said only goes to 20 degrees but it’s stayed on 22.9 but been on that for over a hour He was arrogant and said you don’t want it colder They adjusted temperature downstairs to save themselves money that’s it as it was icy cold in the afternoon The owners even take the bath plug away so you can’t have a bath and use too much water Better places to stay !!!

The location was very convenient for us, as there is good access to the trains. The staff is also nice. And the pastry selection is good for breakfast. On the other hand: - Why do you need to make an online check-in and pre-fill the data, if you have to do it on the spot again? - On the check-in, we were given a single room (although we had booked a double). Because someone mixed up the keys. When giving us double room keys, they said: be careful, because someone may be sleeping there. Really? - There were no amenities in the room - someone had already drunk the coffee, and there was only one teabag and one portion of milk. - In the hot weather, 2 very flimsy and weak fans don't help, unfortunately. - A socket next to the sofa does not work. - Breakfast is mediocre, sorry (from the hot dishes - only a pre-made omelet and some sausages are floating in the hot water). Some a la carte (at least) eggs would elevate the whole experience. - We checked out already some days ago, but they still spam us with the notifications like 'are you ready for check-out'. Overall, it's a rather dated hotel that needs a lot of love to justify the price.