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261 USD
Graben Hotel in Vienna
🌍 Austria, Vienna, Dorotheergasse 3
● Center: 550 m
🌞 Beach - 59 min
✅ Unbeatable location near Stephansplatz metro and main tourist spots ✅ Clean rooms with high housekeeping standards, rated 9/10 for cleanliness ✅ Friendly and helpful staff, noted for efficient check-in and luggage assistance ✅ Restaurant serves good Italian food and breakfast is described as delicious and varied ✅ Quiet despite being in a central, lively area ❌ Rooms are small and sometimes considered outdated in décor and furniture ❌ Air conditioning may be insufficient during hot nights ❌ Some guests reported unfriendly or unprofessional behavior from certain staff members ❌ Cleanliness occasionally inconsistent, with isolated complaints about towels and hair dryers ❌ Rooms can have awkward features like stairs inside that complicate luggage handling
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Rooms and prices
2 guests
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Standard Double room
Wireless internet, air conditioning and minibar
Beds:
330 USD
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Superior room
Wireless internet, air conditioning and minibar
Beds:
408 USD
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Agoda
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
473 USD
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Agoda
Standard Single room
Wireless internet, air conditioning and minibar
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Description
Graben Hotel is a four-star establishment housed in a historic building constructed in 1918 and renovated in 2011. Located in the heart of Vienna, it features 56 rooms furnished with elegant Italian or Art Nouveau style furniture. Guests can expect standard and superior rooms, including single and double options. The hotel offers free Wi-Fi, a restaurant serving traditional Italian cuisine, a bar, and services such as car rental, currency exchange, laundry, and conference facilities. Families will find kids’ amenities like cribs on request and babysitting services. The hotel maintains a high cleanliness rating of 9/10 and provides 24-hour front desk and security services. Pets are allowed, though fees may apply. This combination of historical charm, central location, and practical services makes it suitable for both leisure and business travelers.
Location
Situated on Dorotheergasse 3, Graben Hotel is just 100 meters from Stephansplatz metro station, providing quick access to Vienna’s main attractions. The hotel is a short walk from the famous Graben shopping street and St. Stephen's Cathedral, which is described as only a minute away. Vienna International Airport is approximately 17 kilometers from the hotel. Nearby cafes such as Cafe Bräunerhof and Cafe Gutruf are within 200 meters, offering convenient dining options. The central location is consistently praised for its ease of access to cultural sites and public transport.
Tips
- If you prefer a quieter room, mention this at check-in as some guests reported noise issues and were able to change rooms.
- Bring a portable fan or request assistance with air conditioning if you travel during summer, since cooling can be insufficient.
- Use the hotel’s proximity to Stephansplatz metro to explore Vienna efficiently, and try the on-site Italian restaurant for convenient meals.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, UnionPay, DinersClub, MasterCard, JSB
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
Rooms
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Kitchen
- Packed Lunches
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Turkish
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
Parking
- Parking
- Parking nearby
- Garage
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- First Aid Kit
Kids
- Babysitting and childcare
- Kids' TV Networks
Pets
- Pets allowed
The nearest beach is located on the distance of 3940 m. It takes 59 minutes To the beach!
Street view
Video: Long Weekend in Vienna, Austria - Hotel Graben
Map
Reviews
19.05.2026
Great location, good breakfast with healthy options, Enjoyed my stay
06.05.2026
Very convenient location
05.10.2025
General is ok . Room small and the best only location .
27.09.2025
I was disappointed with the attitude of one of the female front desk staff members. That said, the location was extremely convenient.
03.09.2025
I had a very pleasant stay , the staffs were so kind. Definitely using Graben Hotel again.
25.08.2025
Despite being in an old building, with rooms on the smaller side and a higher price point, the unbeatable location and top-notch facilities truly stand out.
31.07.2025
The hotel's location is absolutely fantastic, making it incredibly easy to visit nearly all the main attractions. Breakfast was also delicious, and the cleanliness truly exceeded my expectations.
24.07.2025
Good location and clean. The only down side is the air conditioning is not cold at all during our stay. Sometime at night can be quite hot.
18.07.2025
regarding the room service experience I had today. The male staff member who came to deliver the item to my room was noticeably unfriendly and unprofessional, which left me quite disappointed.
17.06.2025
The location is impeccable as I can walk to all the tourist attractions that I have planned for myself. The staff was friendly and helpful. I got help with my luggage to my room and my tickets printed out very promptly. The check-in and check-out process was fast and smooth. The room was very clean and comfortable. The only little downside to the room is that there were 5 steps of stairs in my room that made it a little challenging for me to lift my luggage out and also a potential risk of accident of missing a step but this is not significant for me.
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POIs near hotel
Jewish Museum Vienna (2 min)
Museum documenting Jewish history, religion, and culture in Vienna since 1988, featuring exhibitions on community heritage and contemporary Jewish life.
Stock im Eisen (2 min)
A medieval tree trunk embedded with hundreds of nails hammered for centuries as a tradition of superstition and blessing in Vienna's city center.
Time Travel Vienna (2 min)
Interactive museum showcasing Vienna's history through immersive exhibits and multimedia displays, spanning from medieval times to the present day.
Frédéric Chopin Memorial (3 min)
Plaque marking where the Polish composer lived in Vienna from late 1830 to mid-1831, installed in 1950 on Kohlmarkt.
Kohlmarkt (3 min)
Historic shopping street in central Vienna connecting St. Stephen's Cathedral to the Imperial Palace, lined with upscale boutiques and 18th-century architecture.
Cafe and Restaurants near hotel
Cafe «Bräunerhof» (2 min)
Stallburggasse 2, 1010 Wien
Cafe «Gutruf» (3 min)
Milchgasse 1, 1010 Wien
Cafe «Austria Trend Hotel Europa Wien» (3 min)
Kärntner Straße 18, Neuer Markt 3/Eingang, 1010 Wien
Reviews05.01.2026
Great location. Walking distance to almost key tourist attractions. Though the rooms are slightly dated but it didnt really bother us too much as bed is rather comfortable, amneties are sufficient. Size of room is acceptable for 2.
15.12.2025
Room 306 was a corner room and very spacias!!
I have been to this hotel several times before. Housekeeping used to be better. Still is one of the top hotels on Vienna. Staff is friendly and location is great.
I have been to this hotel several times before. Housekeeping used to be better. Still is one of the top hotels on Vienna. Staff is friendly and location is great.
30.11.2025
Old and tired hotel which definitely needs to be demolished and rebuilt. Cupboards in the room are falling apart. Carpets are worn and threadbare with bald patches in the carpet. Rooms are very noisy as street facing and no noise dampening curtains. No slippers provided and no drinking bottled water in the rooms provided and was told to drink tap water as it is safe! Rude staff at the front desk especially the mature looking lady not at all helpful. Bath products appalling quality for a 4 star hote. They should STOP TAKING ANY MORE BOOKINGS before the hotel is refurbished. Only plus point is the location which is central. Defintly NOT A FOUR STAR HOTEL.
14.10.2025
The hotel was great – the reception staff were amazing and efficient. Despite arriving at 9 a.m., our room was already ready. The bathroom was spacious, and everything went smoothly throughout our stay. The location is perfect – right in the heart of Vienna, with everything within walking distance. The only thing I’d suggest is bringing your own shampoo and body wash, as the provided 2-in-1 gel just doesn’t quite cut it.
12.10.2025
Best thing with the hotel is the location. It is clean enough but a bit outdated. The feeling is not much of a full 4star. There are limited toiletries in the room. Small mini bar with limited choice. If you have a lower floor room and looking towards the main street, mind you that there will be noise until late night. I had a window that was not closing properly so the noise was even worse. The beds are ok but not the most comfortable. I ran out of Kleenex which was not replace on the next morning, only the following day. For shorter stays and by being in the center you may want to consider. There is an ironing room and also had a shoe polishing machine on my floor, which was a nice found. There is complimentary tea and, instant coffee in the room.
Frequently asked questions about Graben Hotel
What types of rooms are available at Graben Hotel?
The hotel offers Standard Single room, Standard Double room, Superior room, and Superior Double room.
Is breakfast included in the room rate?
Breakfast is served as a continental buffet from 07:00 to 10:00 daily, but additional fees apply and are paid at the property.
Are pets allowed at the hotel?
Yes, pets are allowed; contact the property directly for details about any fees.
How close is the hotel to public transportation?
The hotel is located 100 meters from Stephansplatz metro station, offering easy access to Vienna’s public transport network.
Does the hotel provide any services for families with children?
Yes, cribs are available upon request and babysitting or childcare services can be arranged.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 353 USD The best time to book is June 13, with rates starting from 325 USD
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