Hotel Urban in Plovdiv
✅ Many guests praise the friendly and helpful staff, describing them as 'very very nice people' and 'super friendly'. ✅ The modern and creative design of rooms and lobby, especially the glass-enclosed bathrooms, is frequently mentioned positively. ✅ Free parking with a large car park is appreciated by visitors. ✅ The breakfast buffet receives mixed but generally positive remarks, with some guests calling it 'delicious' and offering a 'great choice'. ✅ The swimming pool and lobby bar add value, with some guests enjoying the pool and sauna facilities. ❌ Numerous reviews highlight issues with room cleanliness, including mentions of 'dirty and smelly room', presence of bugs, and insufficient housekeeping. ❌ The glass bathrooms compromise privacy and practicality, as showers sometimes leak water into rooms and some guests find the transparency uncomfortable. ❌ Noise problems occur both from neighboring rooms due to thin walls and from weekend pool parties, disturbing sleep. ❌ Some guests report poor English skills among reception staff and occasional rudeness. ❌ The hotel’s location is considered inconvenient for those wanting to stay near Plovdiv city center.
Rooms and prices
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Description
Hotel Urban is a modern 3-star property located in Plovdiv’s Southern Industrial Zone, offering a mix of room types including Standard Single, Double, Triple, Quintuple, and Run of House rooms. The hotel features a distinctive interior design, notably with bathrooms enclosed in glass walls within rooms, which guests find visually striking though sometimes impractical for privacy. Facilities include a 24-hour front desk, free parking with an electric car charging point, a restaurant, and a business center with meeting and banquet facilities. WiFi is available throughout the hotel. Guests can also enjoy a seasonal swimming pool, open with an additional fee, and a lobby bar operational around the clock. Despite some critiques about cleanliness and noise insulation, many appreciate the helpful staff, creative design, and value for the price. Pets are not allowed, and breakfast is served as a buffet from 7:00 to 10:00 daily but is not included in the room rate.
Location
Hotel Urban is situated at bul. "Kuklensko Shose" 30 in Plovdiv’s Southern district, approximately 21 km from Plovdiv Airport (PDV). The hotel lies within the Southern Industrial Zone Yuzhen, which places it outside the city center, about a 15-minute drive away. This location suits travelers with business in the industrial area or those passing through. The hotel is not close to major tourist landmarks but provides ample free parking and easy access for guests arriving by car.
Tips
- If you are sensitive to noise, request a room away from the pool area and check for sound insulation.
- Bring earplugs if you plan to stay on weekends.
- Since bathrooms have glass walls, book accordingly if privacy is a concern—these rooms suit couples better.
- Use the free parking if arriving by car, but note the hotel is about 15 minutes from the city center by car.
- Confirm breakfast availability and cost at check-in.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- 24-hour reception
- Smoking areas
- Ticket assistance
- No elevators
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Breakfast
- Restaurant
- Free Wi-Fi
- Tour assistance
- Parking
- Business center
- Conference Hall
- Pets Not Allowed
Video: Национална бизнес среща на Leverage21 BG гр. Пловдив хотел Урбан.
Map
Reviews
Dirty and smelly room. Bathroom and toilet inside the room with a glass diversion.
Hair in the bathroom.
Noisy disco music do you cannot sleep.
AVOID!!!
Hotel’s facilities are not good. The restaurant was closed. The pool is open for everyone with a fee and closed at 19:30. The receptionist does not know english and rude. The room is big enough but there is no private bathroom, just a glass place with filming.
Hotel looks modern but lacks some practicalities, restaurant was closed, the bathroom was enclosed in glass with sticker on it. Sink was inside the room near the door where the lighting switches on with a sensor and goes off after 10seconds. Not practical. The receptionist helped us to get some food although not know one word in english. Google translate really helped in these cases.
Very nice Hotel to sleep from long trip, beautiful design, nice staff, good Sauna, tasty breakfast- highly recommend 👍
Also the window was dirty.
The smell inside the room was a little bit sticky.
POIs near hotel
Frequently asked questions about Hotel Urban
What room types does Hotel Urban offer?
Hotel Urban offers Run of House, Standard room, Standard Single room, Standard Triple room, Standard Double room, and Standard Quintuple room.
Is there free parking available at the hotel?
Yes, free parking is available for guests, including one electric car charging point.
Are pets allowed at Hotel Urban?
Pets are not allowed at Hotel Urban.
Does the hotel have a swimming pool and is it included in the room rate?
The hotel has a swimming pool that is open seasonally, but using it requires an additional fee.
What breakfast options does the hotel provide?
Breakfast is served buffet style daily from 7:00 to 10:00, but it is not included in the room price and must be paid separately.
