Hotel Arabella Beach in Albena
✅ Direct access to a clean sandy beach with shallow waters suitable for children, praised as one of the best on the Black Sea. ✅ Family-friendly facilities including a large pool, children's pool, playground, and animation services that keep children engaged. ✅ Helpful and kind staff, especially at the reception and animation teams, with some speaking English well. ✅ Spacious rooms in renovated sections with daily cleaning and linen change every other day. ✅ Varied and generally good food offerings with thematic dining days and buffet breakfasts. ❌ Many reviews mention aging and poorly maintained rooms with moldy bathrooms, bad odors, and damaged furniture. ❌ Cleanliness issues reported, including dirty spots persisting over several days and insect problems inside rooms. ❌ Lack of Wi-Fi in guest rooms, limited internet access only near the reception, and poorly functioning room amenities like ventilation and TV remotes. ❌ Criticism of hotel management and service quality, including limited English skills among some staff and slow responses to complaints. ❌ Food quality described as mediocre by some guests, with repetitive menus and cold dishes.
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Description
Hotel Arabella Beach is a 4-star property located on the first beach line of Albena, Bulgaria, offering direct access to a public sandy beach just 10 meters away. The hotel comprises a single six-story building with 108 rooms, featuring a range of room types from Economy rooms to Standard rooms with sea, park, or water views. Renovated in 2008, it provides a variety of family-friendly amenities such as a children's playground, kids' pool, and animation services. Guests can enjoy free Wi-Fi in the lobby, restaurant, and on the beach, as well as a 24-hour reception, currency exchange, and several bars including a pool bar and a lobby bar. Dining options include a restaurant with a terrace and buffet breakfast. The hotel also offers additional paid services like massage, diving, and horse riding. While the hotel has a generally positive location and family-oriented facilities, guest reviews reveal mixed opinions about room conditions and cleanliness.
Location
Hotel Arabella Beach is situated in the Albena resort, approximately 25 km from Varna Airport (VAR). The hotel lies directly on Albena Beach, just 70 meters from the shore, providing easy beach access for guests. Nearby dining options include Restaurant Dionisiy (89 m, rated 8/10), Birariya Kartel (263 m, rated 9/10), and Restorant Dionisius (289 m, rated 9/10). The hotel’s location is appreciated for its proximity to the beach and the resort’s natural surroundings, including nearby forested areas. The public sandy beach adjacent to the hotel features free sun loungers and umbrellas (two loungers and one umbrella per room).
Tips
- If you prioritize beach access and family activities, this hotel offers direct beach proximity and extensive kids’ entertainment.
- Choose renovated rooms with sea view to avoid some of the reported maintenance issues.
- Bring your own internet device or plan to use Wi-Fi in public areas, as rooms lack reliable internet.
- Be prepared for some aging facilities and consider dining at nearby restaurants if you find hotel food repetitive.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 11 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$27.84 per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Currency exchange
- Garden
- Family room
- Laundry
- Safe-deposit box
- Luggage storage
- Bar
- Restaurant
- Free Wi-Fi
- Car rental
- German
- Russian
- English
- Tour assistance
- Parking nearby
- Water park
- Outdoor pool
- Conference Hall
- Table Tennis
- Tennis court
- Massage
- Children's playground
- Kids club
- Pets allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 70 m. It takes 1 minute To the beach!
The distance to the sea is 120 meters
Street view
Video: Hotel Arabella Beach - All Inclusive - Albena Hotels, Bulgaria
Map
Reviews
High prices in comparison with other 4 star hotels .
Good for seniors and families with kids .
The hotel itself is basically falling apart
Receptionists are nice and helpful, but struggle a lot with their English, I didn't bother to try German, half of the bar staff is also trying hard, the other half is more or less hiding, also extremely apathic
Overall the hotel is not very clean
I saw enough dirty spots on day one and on day 5 they are still right where they were
Come for the beach, but I do not recommend this hotel
Very bad: rooms and corridors. Horrible smell, bad hygien, bad cleaning, almost everything should be change for new. No towel change and toalet paper replacement, previous guests hair in the shower,... But if you run after cleaning lady or you complain to manager, they resolve at least the simple tasks.
Mediocre: medium food quality, but at least you have choice so you can find something you like. And if not, there is always fresh salad selection. Bar open all the day, but with limited drink menu. Personal mostly does not speak English, or very badly, but most of them are kind. Most of them are not trained and does not know anything you would like to know. All the bar personnel seems to be half asleeped, stillvsome of the are simpatic, some seems that their face does not know how to smile.
Great: position - just next to the beach. Manager speaks English perfectly and is very helpful. Animation services are just great and available almost all the day for kids and for adults, too. You will never get bored and kids will be occupied and happy. Thank you very much ❣️ There is a lady with hair salon and few cosmetic services in the hotel. She does not speak English, but she is kind and is a very nice service to have.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Arabella Beach
How close is Hotel Arabella Beach to the nearest airport?
The hotel is approximately 25 km from Varna Airport (VAR).
Are pets allowed at Hotel Arabella Beach?
Pets are allowed on request with a fee of US$27.84 per pet per night. Service animals are also accepted upon request.
What family facilities does the hotel provide?
The hotel offers a children's playground, kids' pool, animation services, children's menu, babysitting services on request for a fee, and baby cots available for a charge.
Is Wi-Fi available throughout the hotel?
Wi-Fi is free in the lobby, restaurant, and on the beach, but internet access in guest rooms is not available.
What types of rooms can I book at Hotel Arabella Beach?
Room types include Run of House; Economy room; Economy Double room; Standard room; Standard room with park view; Standard room with sea view; Standard room with water view; Standard room with view; Standard room with balcony; Standard Single room; Standard Single room with park view; Standard Single room with sea view; Standard Single room with water view; Standard Single room with view; Standard Double room; Standard Double room with sea view; Standard Double room with balcony; and Standard Quadruple room.
