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202 USD

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Melia Grand Hermitage in Golden Sands

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● Center: 590 m

➊ 1 line

☎ Phone: +359 52 333 222Show

✅ Clean and spacious rooms with good bathrooms and toiletries ✅ The Level area offers quieter dining, exclusive pool, and lounge with sea views ✅ Varied food selection with kid-friendly buffet options ✅ Friendly and helpful animation team providing daily entertainment ✅ Well-maintained pools including indoor mineral water pool ✅ Good facilities for families with children, such as water slides and mini-club ❌ No direct beach access; beach is a 270 m walk downhill and across a promenade ❌ Some guests report poor housekeeping standards and inconsistent room cleaning ❌ Food quality and variety can be repetitive and average, especially outside The Level ❌ Drinks and cocktails often described as low quality ❌ Staff service varies widely, with some complaints about unprofessionalism and poor management ❌ Limited and expensive parking with occasional availability issues ❌ Beach bar offers limited drink selection and closes early ❌ Occasional overcrowding of pools and sunbeds ❌ Medical service outsourced to private center with high unexpected costs

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double room with park view

Air conditioning and private bathroom

Beds:

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Classic Double room with park view

Private bathroom

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Classic Double room with sea view

Private bathroom

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The Level Double room with sea view

Private bathroom

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The Level Suite

Private bathroom

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The Level Junior Suite

Air conditioning and private bathroom

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The Level Romance Double Suite

Private bathroom

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The Level Grand Double Suite

Private bathroom

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The Level Double room with park view

Private bathroom

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Description

Melia Grand Hermitage in Golden Sands is a large 5-star hotel built in 2005 and renovated in 2019, offering 727 rooms across a single 9-floor building. It features a dedicated The Level accommodation category with exclusive benefits such as a private restaurant, lounge with ocean views, and extended breakfast hours. Families will find extensive kids’ facilities including a water park with slides, mini-club, children’s playground, and babysitting services. The hotel’s territory includes three restaurants (two à la carte), three bars with new additions like the Tapas Bar La Terrazza, and multiple pools including indoor mineral water and outdoor pools. A well-equipped SPA center and beauty salon offer paid services like sauna, Turkish bath, and massages. Business travelers can access a business center and eight conference halls. The hotel’s large green grounds and comprehensive entertainment programs make it suitable for a relaxed stay combining beach and wellness experiences.

Location

Melia Grand Hermitage is located in the Primorski district of Golden Sands, Bulgaria, just 270 meters from the sandy Golden Sands Beach. The hotel is about 18 kilometers from Varna International Airport (VAR) and 200 meters from the resort center. Nearby dining options include M'c Donald's and Black Pearl Fish&Meat restaurants, both approximately 295 meters away. The hotel lies on the first coastline with a public sandy beach accessible via a promenade between the hotel and the sea. Guests should expect paid sunbeds and umbrellas on the beach, but complimentary towels at the pool.

Tips

Book The Level category rooms for a quieter dining experience, exclusive pool access, and better amenities.
Be prepared for a short walk to the beach and consider bringing comfortable shoes for the uphill return.
Reserve sunbeds early as pools and beach areas can get crowded, especially during peak season.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Chapel
Garden
Television in lobby
Terrace
Private check-in/check-out
Fire Extinguisher
Outdoor furniture
Electric car charging

Rooms

Bridal suite
Non-smoking rooms
Room service
Family room
VIP room amenities
Smoke Detector
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Shoe shine
Luggage storage

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Snack bar
Poolside bar
Kettle

Internet

Free Wi-Fi
Internet access

Transfer

Shuttle
Car rental
Airport transportation
Transfer services

Languages Spoken

Spanish
German
Russian
English
French
Multi-language staff

Tourist services

Tour assistance

Recreation

Library
Billiards
Sun Deck
Ping-Pong

Parking

Parking
Parking nearby
Garage

Pool and beach

Water park
Swimming pool
Spa tub
Indoor Pool
Outdoor pool
Beach facilities
Water fun
Seasonal outdoor swimming pool
Private beach
Pool facilities
Beach/pool towels
Next to the beach

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Darts
Table Tennis
Fitness facilities
Gym

Beauty and wellness

Doctor
Massage
Steam room
Beauty services
Sauna
Spa
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Family/Kid Friendly
Kids club

Pets

Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 270 m. It takes 4 minutes To the beach!

The distance to the sea is 320 meters

Street view

Video: Melia Grand Hermitage All Inclusive & Private Beach Access, Golden Sands

Map

Reviews

Breakfast

Location

Cleanliness

WiFi

Price

24.01.2026 Guest

I am in disbelief that this hotel is part of Melia?! The service, facilities and location have nothing to do with Melia standards. Only the price was consistent with Melia standards. There is no beach access. 15 min walk from the hotel you get a free sunbed on a horrible dirty overcrowded public beach. The beach in front of of Melia is part of another hotel?!!! The hotel management are definitely in their early twenties with absolutely no clue about hotel management and customer service. There response to issue I have raised, was shocking. We stayed in a Level apartment which costs more than a stay in the Maldives and I didn’t even get basic toiletries such as shampoo. No coffee either although the room is advertised as including coffee making facilities. The management response was that coffee making facilities doesn’t mean that coffee will be included. In departure and checkout after settling a bill for thousands of euros, the manager did not even ask how was my stay and did not even bother to say goodbye I am shocked!!!!! I am originally from Varna and my family holiday in golden sands ever year. I should have listened to all locals warning me not to book at Melia.

23.01.2026 juliacZ1989KJ

15.10.2025 A

In September I had 10 days at The Melia Grande Hermitage and the staff are what made it a great holiday. Yes, the rooms are spotless and the food is great, but that is what you would expect from a Melia, but the quality of places always comes down to people. So after several reviews here diminishing the staff, I wanted to share my experience. I found the staff to be not just warm and friendly but one of the managers, Nina Neshkova, could not have been more kind and she made me feel cared for, truly impressive for a hotel of this size. While it is exceptional to find one person as good as Nina, I found two. The manager of the Spa, Maia Ivanova, also deserves special mention. She was warm, welcoming, incredibly helpful and extremely efficient and she guided me to the right members of her team to get the sessions I needed and loved. I heard hardly any English voices in the hotel, or in Varna generally. So perhaps people have been too quick to take staff not being fluent English speakers for rudeness, and have forgotten to consider they may just need a moment to get their heads around what you’re saying. I found even those with no English very happy to help. This is a great hotel with a great team.

13.10.2025 davellalen

I had reservation for 3 sea view rooms, 6 guests.We were accomodated in 2 sea view rooms and 1 pool view room. At the reception we were promised that next day they will change the pool view room with another, with sea view, but no change was made, even a sea view room next to us was available. The staff was not interested in helping us and to see us pleased as their guests. The hotel not a beachhotel as it written/seen on the site. The beach is not so far, but the hotel is not next to the beach. The beach bar has a poor offer. Just coffee, tea, water, local tapped wine and beer, icecream and that's all, no cocktails at all, or some better quality drink as expectable at a 5* all inclusive hotel. The entertainment was poor too, something at the pool area during the day, at evening at the stage. The staff not so kind, smiling (just very few exception) as we experienced at other Melia hotels. The main restaurant does not have a wide variety of meals, has shortages, like no spices, no olive oil, no croutons, etc. At the lobby bar, or pool bar no midnight snacks at all. The tapped wine, the juices, soft drinks, all local, had very low quality. They stored and served us the local sparkling wine at room temperature, not chilled. We had to pay at check out some international whiskey, that we have had as welcome drink at the lobby bar. We were told when we ordered the whiskey, that it costs 40 leva, but at the check out they've changed it to 40 euros.It was an uncomfortable situation, after a long discussion with the staff, which told us, that they tell the prices sometimes in euro, sometimes in leva (unacceptable explanation), we were offered a 20% discount on 40 euros, the final price. Finally I would like to express my disappointment about this hotel, which is definitely not a 5* hotel, I will not recommend it, never. Just to have Rituals toiletry and bidet in bathrooms do not make it a 5* hotel. I have been accomodated at 4* Melia hotels and I was very satisfied each time, they have been much, much better than this far undeserved 5* star Melia Grand Hermitage hotel, which does not represent Melia hotels standards.

27.09.2025 lorraine

This was a lovely hotel with friendly staff and good food. We have just returned from ten days here. The animation team were good fun and never missed an opportunity for a chat. The room was big and spacious with the best views! We did think that housekeeping of the room was not very good. I think the only thing I actually did in the 10 days we were there was change the towels every day, the beds maybe twice I don’t take the bins. The 2 cups and two glasses were never changed. One day we had to cool down to reception for toilet paper – has now had been left! Nothing was too much trouble for any of the staff we dealt with. The grounds and facilities were very good. The beach facilities were good too. The only downside for us was if you went down to the promenade for a walk after dinner in the evening there was nothing. A few supermarkets overpriced shoe shops and a lot of cheap rubbish gift shops. The locals didn’t seem keen on you being there and could appear stern faced and often rude.

19.09.2025 Saripa

The service was excellent, the food was amazing! But what disappointed us most was how the manager humiliated her employees right in the middle of the room, making them cry, humiliating them, putting herself above them - how inhumane and arrogant. It was truly sad!Menedzher iz Spa ona sumasshedshaya !!

07.09.2025 Shakhnoza

I had a very disappointing experience during my stay at Grand Hermitage Varna. One afternoon, I was feeling unwell and called reception asking for medical assistance. I was initially told a doctor would come to my room. Shortly after, they called again and instructed me to go to a medical center because the doctors were “busy.” I was not informed that this was a private medical center. Upon arrival, the doctor administered an IV drip and recommended additional tests, including blood analysis and an ultrasound, which were performed at yet another location. At no point was I informed about the costs beforehand. After treatment, I was shocked to discover a bill exceeding €1,100 for services, supposedly covering three days of treatment. I did not consent to additional days of treatment, and when I raised this issue, I was told I had been “informed beforehand,” which was not true. Attempts to clarify or dispute the charges were met with excuses about government tax and private center policies. Furthermore, when I asked the hotel why there is no in-house medical service, I was told that all nearby hotels operate in this way. Yet the hotel itself does not take responsibility or provide clear information to guests regarding private medical services. This experience felt misleading, unfair, and highly unprofessional. Guests should be fully informed if medical services are outsourced to private centers with separate fees. The lack of transparency and accountability from the hotel is deeply concerning. I cannot recommend this hotel under these circumstances.

02.09.2025 Joanna

The hotel is very lovely with various restaurants that you can reserve. The pools are spacious and nice.
The beach is a little walk down the hill which can be a challenge with children to climb back up.
In general, the location is nice because you can walk along the beach walk.
The animation team was the best, with great entertainment and activities through-out the day as well as in the evening. They make your stay pleasant and full of excitement.

16.08.2025 Cristi

A hotel that didn't impress me. A few years ago, I had a better experience at the Melia in Sunny Beach. If I hadn't chosen the "Level" option, I think I would have left extremely disappointed. The food was okay but quite repetitive. The restaurant at the Level was much quieter than the standard one. The standard restaurant was incredibly noisy. The alcoholic drinks were of poor quality, with the exception of the coffee. The beach bar is ugly and crowded, and the beach itself is chaotic. You can't find a spot if you arrive at 8 AM. All the sun loungers are occupied with towels, but no one is on them until 11 AM. My only comforts were the garden at the Level (unfortunately, they have a small pool there) and the bar on the 8th floor. There's a bartender named Ozge who is very nice and helpful. Luckily, at that bar, you can also find international drinks.

15.08.2025 Teodor

Nice place, right next to the center of town. The hotel is big, with many facilities and a good balance between money spend ans services available. I do recommend it (keep in mind that it is not a 5 stars hotel overall)

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Cafe and Restaurants near hotel

Restaurant «M'c Donald's» (4 min)

Златни Пясъци

Restaurant Black Pearl Fish&Meat (4 min)

9007 Золотые пески, Варна

Restaurant "The Old House" (5 min)

Golden Sands, 9007 Zlatni pyasatsi, Varna

Frequently asked questions about Melia Grand Hermitage

What types of rooms are available at Melia Grand Hermitage?

Room types include Standard Double room with park view; The Level Double room with sea or park view; Classic Double room with sea or park view; The Level Junior Suite; The Level Romance Double Suite; The Level Suite; and The Level Grand Double Suite.

Is the beach directly accessible from the hotel?

No, the hotel is about 270 meters from the Golden Sands public sandy beach. Guests must walk downhill and cross a promenade to reach the beach.

What facilities are available for children at the hotel?

There is one outdoor pool with a water slide, a mini-club for ages 4-12, babysitting services upon request, a children's playground, kids' entertainment programs, a kids' menu, and child seats in the restaurant.

Are there any exclusive benefits for The Level guests?

Yes, The Level guests have access to a separate restaurant with personalized meals, an exclusive lounge on the 8th floor with free drinks and tea, extended breakfast until 11:30, free sauna and Turkish bath, a private garden and spa area, and late checkout upon availability.

Does the hotel provide medical services onsite?

Medical services are outsourced to a private medical center nearby. Guests should be aware that costs for these services can be high and are not included in the room price.

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Hotel prices for: May - June 2026 calendar

The average hotel price this month is 232 USD The best time to book is May 26, with rates starting from 152 USD

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