Ascott Raffles City Chengdu in Chengdu
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Description
Hotel opened in 2014. In this hotel 298 rooms, 1 floor.
The distance to the nearest airport is 18 km.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of CNY 1,000.00 (approx. US$144.82) is charged.
- Pets: Pets are allowed Types of pets allowed: dogs, cats, other pets (contact the property for details) Fee: CNY 150.00 (approx. US$21.73) per room per stay
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, Visa, AmericanExpress, DinersClub
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- English
- Japanese
- Chinese
- Library
- Sun Deck
- Offsite parking reservations required
- Garage
- Swimming pool
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Steam room
- Sauna
- Children swimming pool
- Family/Kid Friendly
- Kids' TV Networks
Street view
Video: Ascott Raffles City Chengdu l Studio Deluxe King
Map
Reviews
Room Type: Ascott Raffles City Chengdu Two-Bedroom Deluxe Suite
Family: 5 people (grandpa, grandma, dad, mom, daughter)
Whenever we travel as a family during summer or winter breaks, Ascott Group brands (Ascott, Somerset, Citadines) are always our top choice for hotels, and our trip to Chengdu and Chongqing was no exception.
The 114 sqm two-bedroom deluxe suite offered an absolutely fantastic experience! The layout, with 2 bedrooms, 2 living rooms, 2 bathrooms, and 2 walk-in closets, was incredibly spacious. The functional areas were clearly and logically divided, and all the kitchen and bathroom facilities (induction hob, range hood, refrigerator, washing machine, dryer) were fully equipped, making it especially suitable for family travel.
What was even more heartwarming was the hotel's service. Every staff member at the hotel was exceptionally warm and thoughtful.
Front Desk: Quickly processed check-in, arranged an extra set of children's toothbrushes and slippers, and reminded the elderly to use the anti-slip mat when showering.
Concierge: Fast luggage storage/retrieval and thoughtful guidance for getting around.
Housekeeping: Incredibly patient and responsive to any request. The daily tidying was clean and neat, showing great attention to detail.
Manager: A special thank you to the manager, who paid close attention to our stay experience throughout. Whenever we met, they would proactively greet us and ask if we were comfortable and if the facilities were working smoothly. Upon learning we were in Chengdu for sightseeing, they even thoughtfully recommended local tour routes and authentic regional dishes.
The hotel breakfast offered a rich variety and excellent taste, with the addition of local specialties like 'chaoshou' (Sichuan wontons) and 'dandan mian' (Sichuan noodles). After a hearty meal, we were energized and ready to start our day's itinerary.
The hotel is located in the core area of South Second Ring Road, making transportation incredibly convenient. Metro Line 1 and 3 are right next door, and ride-hailing services are quick to respond (arriving within 5 minutes). Downstairs is Raffles City Plaza, which combines shopping, dining, leisure, and entertainment. You can find everything from Sichuan cuisine, hotpot, Northeast Chinese cuisine, Cantonese cuisine, fast food, coffee, and milk tea – making dining, drinking, and entertainment super convenient.
We were extremely satisfied with our stay during this trip to Chengdu. We will continue to choose hotels under the Ascott Group in the future and highly recommend them to our friends!
**Amenities**: The room itself was very satisfying – incredibly spacious with complete facilities. While the furniture was a bit dated, all the appliances were top brands like Bose, Dyson, Electrolux, and Sony. The breakfast spread was comprehensive, offering both Chinese and Western options, and even some hot dishes. The hotel's location is downtown; although not as bustling as Chunxi Road, the apartment is inside Raffles City, and the subway station is just across the square. Simple shopping and getting around were quite convenient.
**Suggestions**: Recently, Raffles City switched the entrance and exit for motor vehicles, causing navigation systems to consistently misdirect us to the wrong apartment entrance, leading to a lot of unnecessary hassle. I suggest the apartment and various navigation systems update the new routes. One thing I absolutely have to complain about is that the cold air conditioning system in the room was completely shut off. The room was so hot that we didn't get any good rest during our stay. I've never encountered this issue at other brand hotels I've stayed at; guests have always been able to adjust the temperature to be warmer if they felt cold, or cooler if they felt hot. There was never a situation where the room 'decided' it was cold for the guest, and that was that. I don't know if this is an unwritten rule for all apartments, so I'll just consider it 'when in Rome' this time. I won't give a low rating (as other aspects were well done), but I must point this out in the review. If this policy doesn't change, I definitely won't consider staying at your apartment again in the same month, even though I'm very satisfied with the room type, value for money, and everything else. After all, a comfortable rest is the most important thing.
Finally, a piece of advice unrelated to the stay experience, for friends planning to visit Chengdu: If you have a choice, pick Shuangliu Airport over Tianfu. Shuangliu is very close to the city center. If you're flying into Tianfu, it's best to book your airport transfers in advance through Ctrip or other platforms.
My overall experience at the hotel during this trip far exceeded my expectations! The check-out service was incredibly thoughtful. I wanted to take a nap and requested a late check-out; throughout this period, there were no calls or knocks on the door urging me to leave, allowing me to enjoy a comfortable rest. After checking out, I even received a cute panda souvenir, and the luggage storage service was efficient and meticulous.
The hotel's atmosphere was exceptionally good. The guests were about half Chinese and half international, including friends from Western countries. Everyone was very well-behaved, and the public areas were quiet and orderly. Over the seven days, whether it was the front desk reception or daily service, the staff were patient and attentive, making for a truly excellent experience.
Whether for a business trip or a leisure vacation, this hotel is a great choice and I recommend it to all travelers!
Cafe and Restaurants near hotel
Frequently asked questions about Ascott Raffles City Chengdu
How much does it cost to stay at Ascott Raffles City Chengdu?
The cost of staying in Ascott Raffles City Chengdu depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 80 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Ascott Raffles City Chengdu?
You can book Run of House, Standard room, 3 Bedrooms Standard Penthouse room, Standard Single room, Standard Family room, Standard Double room, 3 Bedrooms Standard Sextuple Penthouse room, Business room, Business Double room, Deluxe room, Deluxe room with city view, 1 Bedroom Deluxe room, 1 Bedroom Deluxe room with city view, 2 Bedrooms Deluxe room, 2 Bedrooms Deluxe room with city view, Deluxe Single room, 1 Bedroom Deluxe Single room, 2 Bedrooms Deluxe Single room, 2 Bedrooms Deluxe Triple room, Deluxe Quadruple room, 2 Bedrooms Deluxe Quadruple room, Deluxe Double room, Deluxe Double room with city view, 1 Bedroom Deluxe Double room, 1 Bedroom Deluxe Double room with city view, 2 Bedrooms Deluxe Double room, 2 Bedrooms Deluxe Double room with city view, 2 Bedrooms Deluxe Sextuple room, Premier room, 1 Bedroom Premier room, 2 Bedrooms Premier room, 3 Bedrooms Premier room, Premier Single room, 1 Bedroom Premier Single room, 2 Bedrooms Premier Single room, 3 Bedrooms Premier Single room, 2 Bedrooms Premier Triple room, 3 Bedrooms Premier Triple room, Premier Quadruple room, 2 Bedrooms Premier Quadruple room, Premier Double room, 1 Bedroom Premier Double room, 1 Bedroom Premier Double room with city view, 2 Bedrooms Premier Double room, 3 Bedrooms Premier Double room, 3 Bedrooms Premier Double room with city view, 3 Bedrooms Premier Quadruple room, 3 Bedrooms Premier Sextuple room, Executive room, 1 Bedroom Executive room, 1 Bedroom Executive room with city view, 2 Bedrooms Executive room, 2 Bedrooms Executive room with city view, 3 Bedrooms Executive room, 3 Bedrooms Executive room with city view, Executive Single room, 1 Bedroom Executive Single room, 2 Bedrooms Executive Single room, 3 Bedrooms Executive Single room, 1 Bedroom Executive Triple room, 2 Bedrooms Executive Triple room, 3 Bedrooms Executive Triple room, 1 Bedroom Executive Quadruple room, 2 Bedrooms Executive Quadruple room, 3 Bedrooms Executive Quadruple room, Executive Double room, 1 Bedroom Executive Double room, 1 Bedroom Executive Double room with city view, 2 Bedrooms Executive Double room, 2 Bedrooms Executive Double room with city view, 3 Bedrooms Executive Double room, 3 Bedrooms Executive Double room with city view, Executive Double room with water view, Executive Quadruple room, Executive Sextuple room, 2 Bedrooms Executive Sextuple room, 3 Bedrooms Executive Sextuple room, Premium room, 1 Bedroom Premium room, 1 Bedroom Premium room with city view, 2 Bedrooms Premium room, 3 Bedrooms Premium room, Premium Single room, 1 Bedroom Premium Single room, 2 Bedrooms Premium Single room, 2 Bedrooms Premium Quadruple room, Premium Double room, 1 Bedroom Premium Double room, 2 Bedrooms Premium Double room, 3 Bedrooms Premium Double room, Suite, 1 Bedroom Suite, 2 Bedrooms Suite, Single Suite, Triple Suite, Family Suite, 3 Bedrooms Family Suite, Double Suite, 1 Bedroom Double Suite, Quadruple Suite, Triple Family Suite, Quadruple Family Suite, Standard Suite, Business Suite, Deluxe Suite, 1 Bedroom Deluxe Suite, 2 Bedrooms Deluxe Suite, 3 Bedrooms Deluxe Suite, Deluxe Single Suite, 2 Bedrooms Deluxe Single Suite, Deluxe Double Suite, 1 Bedroom Deluxe Double Suite, 2 Bedrooms Deluxe Double Suite, 2 Bedrooms Deluxe Double Suite with city view, 1 Bedroom Deluxe Quadruple Suite, 2 Bedrooms Deluxe Quadruple Suite, Premier Suite, 1 Bedroom Premier Suite, Premier Double Suite, 1 Bedroom Premier Double Suite, 3 Bedrooms Premier Double Suite, Executive Suite, 1 Bedroom Executive Suite, 2 Bedrooms Executive Suite, 3 Bedrooms Executive Suite, Executive Single Suite, Executive Triple Suite, Executive Double Suite, 1 Bedroom Executive Double Suite, 3 Bedrooms Executive Double Suite, 1 Bedroom Executive Double Family Suite, Executive Quadruple Suite, 2 Bedrooms Executive Quadruple Suite, 3 Bedrooms Executive Quadruple Suite, Executive Sextuple Suite, 3 Bedrooms Executive Sextuple Suite, Premium Suite, 1 Bedroom Premium Suite, 1 Bedroom Premium Double Suite, 1 Bedroom Premium Quadruple Suite, Luxury Suite, 1 Bedroom Luxury Suite, 2 Bedrooms Luxury Suite, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, 3 Bedrooms Apartment, Single Apartment, Double Apartment, Deluxe Apartment, 1 Bedroom Deluxe Apartment, 2 Bedrooms Deluxe Apartment, 2 Bedrooms Deluxe Apartment with view, 1 Bedroom Deluxe Double Apartment, Premier Apartment, 1 Bedroom Premier Apartment, 2 Bedrooms Premier Apartment, 3 Bedrooms Premier Apartment, Executive Apartment, 1 Bedroom Executive Apartment, 2 Bedrooms Executive Apartment, 3 Bedrooms Executive Apartment, 1 Bedroom Executive Double Apartment, Premium Apartment, 1 Bedroom Premium Apartment, 2 Bedrooms Premium Apartment, 3 Bedrooms Premium Apartment, Studio, Single Studio, Double Studio, Standard Studio, Business Studio, Deluxe Studio, Deluxe Studio with city view, Deluxe Single Studio, Deluxe Double Studio, Deluxe Double Studio with city view, Deluxe Double Studio with view, Deluxe Quadruple Studio, Deluxe Quadruple Studio with city view, Deluxe Sextuple Studio, Premier Studio, Premier Studio with city view, Premier Single Studio, Premier Double Studio, Premier Double Studio with city view, Executive Studio, Executive Studio with city view, Executive Studio with water view, Executive Single Studio, Executive Double Studio, Executive Double Studio with city view, Executive Quadruple Studio, Executive Quadruple Studio with city view, Executive Sextuple Studio, Premium Studio, Premium Studio with city view, Premium Single Studio, Premium Double Studio, Premium Quadruple Studio, Luxury Studio, Luxury Studio with water view, Luxury Double Studio with water view, Cottage, Deluxe Cottage, Deluxe Cottage with city view, Deluxe Single Cottage, Family Camping, Tent in the hotel. Please check room availability by choosing your dates
Does Ascott Raffles City Chengdu have a pool?
Yes, Ascott Raffles City Chengdu has a swimming pool for guests.
Are pets allowed at Ascott Raffles City Chengdu?
Yes, pets are welcome at Ascott Raffles City Chengdu, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Ascott Raffles City Chengdu from the nearest airport?
The nearest airport is Chengdu Shuangliu International Airport, located about 41 mins from hotel by car (15.7 km) away.
What’s the cancellation policy at Ascott Raffles City Chengdu?
The cancellation policy at Ascott Raffles City Chengdu depends on your room type and booking terms.
Does Ascott Raffles City Chengdu offer airport transfers?
Yes, Ascott Raffles City Chengdu provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 84 USD The best time to book is June 2, with rates starting from 80 USD































































































































































































































