Conrad Hangzhou 5*, Hangzhou (China): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Deluxe room

Wireless internet, air conditioning and minibar

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Deluxe Twin room

Air conditioning, minibar and private bathroom

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Deluxe Double room

Wireless internet, air conditioning and minibar

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Standard Quadruple Family room

Family room with bathroom

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Premium Twin room

Air conditioning, minibar and private bathroom

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Premium Double room

Private bathroom

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Standard Double room

Wireless internet, air conditioning and minibar

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Deluxe Twin room with river view

Wireless internet, air conditioning and minibar

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Executive Quadruple room

Private bathroom

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Executive Double room

Wireless internet, air conditioning and minibar

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Executive Quadruple room with river view

Private bathroom

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Executive Double room with river view

Air conditioning, minibar and private bathroom

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Deluxe Double Suite

Wireless internet, air conditioning and minibar

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Double Suite

Wireless internet and private bathroom

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Standard Quadruple room with river view

Private bathroom

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Deluxe Double room with view

Private bathroom

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More rooms

Description

Hotel opened in 2019. In this hotel 306 rooms.

Policies and conditions

Guests Accepted: Guests from all countries/regions are welcome at this property
Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Option: Buffet Opening hours: [Sat - Sun] 06:30-10:30 Open
[Mon - Fri] 06:30-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. US$224.00) per night. This property accepts cash, credit cards, third party payment services and debit cards The deposit will be returned to the original account of payment on the day of check-out.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: UnionPay, JSB, Visa, MasterCard, DinersClub, AmericanExpress
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Newspapers
Ticket assistance
Express check-in/check-out
Television in lobby
Terrace
Fire Extinguisher

Rooms

Non-smoking rooms
Room service
Cable TV
TV
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Ironing
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service

Meals

Bar
Breakfast
Restaurant

Internet

Free Wi-Fi
Internet

Languages Spoken

Multi-language staff

Tourist services

Tour assistance

Parking

Parking

Pool and beach

Swimming pool

Business

Business center
Conference Hall

Sports

Fitness facilities
Gym

Beauty and wellness

Spa

Pets

Pets Not Allowed

Street view

Video: VL#149 | Conrad Hotel Hangzhou | Zhejiang | China | Kabir Khan Afridi

Map

Reviews

Cleanliness

Amenities

Location

Service

08.06.2026 Guest

The room facilities are very new, and the location is excellent, right next to MixC shopping mall. The Chinese restaurant's food is of high quality, and since we were there for a concert, the service was very fast. Most importantly, the food was delicious, highly recommended!

08.06.2026 Lantby_202511

This hotel is always my go-to! It's so conveniently located with plenty of shopping options nearby. The light lunch buffet is an absolute steal for hotel guests – incredible value for money!

07.06.2026 Guest

The service was incredibly attentive, and the front desk staff were warm and thoughtful, proactively upgrading our room. It was an amazing experience from start to finish, with everyone being consistently kind and polite. Special thanks to Thome from Concierge and Irene at the front desk for their exceptional dedication. A truly great stay.

07.06.2026 NaNabb_333

Every time I visit Hangzhou, I stay at the Conrad. Its location is simply fantastic! Raffles City is right next door, and MixC is just a 5-minute walk away, perfect for some shopping. 🥰 Jared at the front desk and Thome the concierge were both incredibly friendly. Thome even helped me carry my luggage to my taxi, making me feel right at home. I'll definitely be back!

07.06.2026 Anonymous

Had a wonderful stay! The room attendant, May, was incredibly kind and helpful. The concierge, Thome, provided excellent service and was a great help with everything. It was a fantastic experience, and I'll definitely be staying here again.

06.06.2026 Qichuangdoudizhu

Our stay was incredibly comfortable and delightful. Cecilia was very warm and attentive, arranging our room in advance, and the birthday decorations were a lovely touch. Irene was also quick to respond to any requests and was very thoughtful. The environment was clean and tidy, and the service throughout our stay was excellent and heartwarming. Overall, a fantastic experience.

02.06.2026 Zhangzhouya

Great location, right above Raffles City and next to MixC. Jared and Anna arranged the room perfectly. I'll definitely come back next time.

01.06.2026 Guest

We arrived at the hotel a little after 3 PM, and our room wasn't ready yet. The staff kindly directed us to the executive lounge to wait and enjoy some afternoon tea. Initially, we called for water, and it took a while to arrive, but after mentioning it to Cecilia, the issue was quickly resolved. The breakfast selection wasn't extensive; I ordered beef noodles, which were just okay – the noodles weren't very springy. However, the service staff were very enthusiastic. The location is excellent, making it super convenient for shopping nearby.

26.05.2026 Harricane.

My stay here was a wonderful surprise! When I checked in, I received a handwritten welcome card from Cecilia, which was so thoughtful and instantly warmed my heart. Irene was incredibly helpful throughout my stay, always responding quickly and patiently. The room was clean and comfortable.

25.05.2026 Guest

Conrad Hotel is an internationally renowned brand. All facilities and services are excellent. The breakfast offers a great view and a wide variety of options. It's a highly recommended hotel for a stay in Hangzhou.

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Cafe and Restaurants near hotel

Restaurant «Shanli Home» (3 min)

Shunfu Rd, XinCheng ShangQuan, Jianggan Qu

Frequently asked questions about Conrad Hangzhou

How much does it cost to stay at Conrad Hangzhou?

The cost of staying in Conrad Hangzhou depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 198 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Conrad Hangzhou?

You can book Standard Quadruple room with river view, Standard Quadruple Family room, Standard Double room, Deluxe room, Deluxe Double room, Deluxe Double room with view, Deluxe Twin room, Deluxe Twin room with river view, Executive Quadruple room, Executive Quadruple room with river view, Executive Double room, Executive Double room with river view, Premium Double room, Premium Twin room, Double Suite, Deluxe Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Conrad Hangzhou?

Check-in at Conrad Hangzhou is possible from 15:00, check-out is until 12:00.

Does Conrad Hangzhou have a pool?

Yes, Conrad Hangzhou has a swimming pool for guests.

Does Conrad Hangzhou allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Conrad Hangzhou.

How to get to Conrad Hangzhou from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 38 mins from hotel by car (23.7 km) away.

What’s the cancellation policy at Conrad Hangzhou?

The cancellation policy at Conrad Hangzhou depends on your room type and booking terms.

Does Conrad Hangzhou offer airport transfers?

No, Conrad Hangzhou does not provide airport transfers for guests.