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625 USD
Four Seasons Hotel Hangzhou at West Lake in Hangzhou
🌍 China, Hangzhou, 5 Lingyin Road
● Center: 5 km
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Rooms and prices
2 guests
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Premier Double room with garden view
Wireless internet, air conditioning and minibar
Beds:
731 USD
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Garden Terrace Double room
Wireless internet, air conditioning and minibar
Beds:
775 USD
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Double room with garden view
Wireless internet, air conditioning and minibar
Beds:
810 USD
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Courtyard Double room
Wireless internet, air conditioning and minibar
Beds:
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Panorama Double room with garden view
Wireless internet, air conditioning and minibar
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1 Bedroom Pool Villa
Private bathroom
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3 Bedrooms Ambassador Pool Villa
Private bathroom
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Courtyard Suite
Private bathroom
Beds:
1 463 USD
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Lotus Suite
Wireless internet, air conditioning and minibar
Beds:
1 522 USD
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Lagoon Suite
Wireless internet, air conditioning and minibar
Beds:
1 872 USD
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West Lake Suite
Wireless internet, air conditioning and minibar
Beds:
1 930 USD
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Royal West Lake Suite
Wireless internet, air conditioning and minibar
Beds:
2 047 USD
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Description
Hotel opened in 2010. In this hotel 81 room, 2 floors.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Chinese Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard, UnionPay, JSB
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Reception desk
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Coffeemaker
- Bottled water
- Kettle
Internet
- Free Wi-Fi
- Internet
Transfer
- Car rental
- Airport transportation
- Taxi booking
Languages Spoken
- German
- English
- French
- Korean
- Multi-language staff
- Japanese
- Chinese
Tourist services
- Tour assistance
Recreation
- Free bicycle rental
- Bike rental
- Barbecue grill(s)
- Karaoke
- Hiking
- Fishing
- Sun Deck
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Cycling
- Fitness facilities
- Golf course (within 3 km)
- Gym
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Kids
- Playroom
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids' TV Networks
Pets
- Pets Not Allowed
Street view
Video: Four Seasons Hotel Hangzhou At West Lake.
Map
Reviews
23.02.2026
Never disappoints, I always love it, especially the young man at guest room reservations, he's incredibly attentive.
21.02.2026
I've stayed at this hotel multiple times, and the environment is always elegant and pleasant. The front desk staff are incredibly warm and welcoming. The room decor is cozy and refined, and there's a plum blossom tree in full bloom right outside the window. It instantly calms my mind, and I just happily stare at it 🌼. The breakfast is absolutely delicious and unbeatable.
16.02.2026
The best hotel in Hangzhou, bar none. It's super convenient to dine at Jin Sha restaurant when staying here, and I'll definitely choose this hotel again next time. While it's a bit older, it's impeccably maintained and much more comfortable than many of the newer hotels. I absolutely love their breakfast – it's exquisite and delicious, hands down better than any other in the city.
03.02.2026
Great room with a view and excellent hotel service! The hotel's breakfast buffet offers a wide variety of high-quality ingredients, and the in-house spa is elegant and comfortable.
31.01.2026
The Four Seasons Hotel Hangzhou at West Lake offers a comfortable and serene environment with beautiful, secluded courtyard views. The guest rooms are quiet and cozy, with meticulous details showcasing quality. The service is professional and efficient, down to the last detail. The hotel even offers a complimentary travel photoshoot package, complete with makeup, styling, and disinfected period costumes, perfect for couples looking for a romantic, ancient-style experience. The photographer was professional and patient, capturing incredibly surprising moments that will be treasured as happy and precious memories. Definitely worth a visit!
11.01.2026
First time staying at Four Seasons Hangzhou at West Lake this past weekend and I'm officially a fan! The hotel is tucked away by the West Lake, offering a tranquil and serene environment – perfect for a relaxing getaway. The facilities are super comprehensive, with a fully equipped gym, and the spa experience was incredibly rejuvenating. The biggest surprise was the travel photography service; you can choose from Hanfu, Qipao, or New Chinese styles, which totally fulfilled my dream of getting some beautiful photos. From service to experience, everything was impeccable. This is definitely a hidden gem that I'll be revisiting!
19.12.2025
5 star hotel with great location overlooking the West Lake. Excellent WL Bistro restaurant with wide variety of breakfast buffet and a la carte. One of the most beautiful hotel gardens. Direct access to West Lake pathway.
15.12.2025
The hotel's location is good, and while it's not as sprawling as West Lake State Guest House or Wang Zhuang Xi Zi Hotel, their service and dining are excellent. The breakfast buffet, although not extensive, offers fresh and delicious food. Jin Sha Restaurant is also a top-tier dining spot in Hangzhou. The hotel staff are incredibly helpful; any request I had was promptly addressed. I would definitely stay here again if I have the chance.
28.10.2025
Everything is perfect!! The dishes at Jin Sha restaurant was so impressive that we paid a second visit during our 3D2N stay. The staff were so helpful and should all be praised for their hospitality, including but not limited to reception and room keeper. I would highly recommend the photoshooting service inside the hotel as well as we both managed to take a lot of gorgeous photos. Overall, I would definitely recommend this hotel to others!!
14.10.2025
This hotel, boasting a private garden, is practically flawless except for the high humidity due to its proximity to West Lake. From the moment you step in, it feels like coming home. In your free time, you can wander through the meandering Jiangnan-style gardens, with a new picturesque view at every turn, leaving a lasting impression. The hotel's unique location offers excellent connectivity to nearby attractions, making sightseeing incredibly convenient. For guests who appreciate peace and quiet, it's an ideal retreat.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
Cafe and Restaurants near hotel
Restaurant «桃花园烧烤» (2 min)
1 Taoyuanling, Xihu Qu
Shanwaishan Restaurant (3 min)
8 Yuquan Rd, Xihu Qu
Frequently asked questions about Four Seasons Hotel Hangzhou at West Lake
How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?
The cost of staying in Four Seasons Hotel Hangzhou at West Lake depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 625 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Four Seasons Hotel Hangzhou at West Lake?
You can book Double room with garden view, Premier Double room with garden view, Garden Terrace Double room, Courtyard Double room, Panorama Double room with garden view, Lotus Suite, Lagoon Suite, West Lake Suite, Courtyard Suite, Royal West Lake Suite, 1 Bedroom Pool Villa, 3 Bedrooms Ambassador Pool Villa in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?
Check-in at Four Seasons Hotel Hangzhou at West Lake is possible from 15:00, check-out is until 12:00.
Does Four Seasons Hotel Hangzhou at West Lake have a pool?
Yes, Four Seasons Hotel Hangzhou at West Lake has a swimming pool for guests.
Are pets allowed at Four Seasons Hotel Hangzhou at West Lake?
No, pets are not allowed at Four Seasons Hotel Hangzhou at West Lake.
Does Four Seasons Hotel Hangzhou at West Lake serve breakfast?
Yes, Four Seasons Hotel Hangzhou at West Lake serves breakfast for guests. Breakfast options include Western, Chinese style.
How to get to Four Seasons Hotel Hangzhou at West Lake from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about 55 mins from hotel by car (32.5 km) away.
What’s the cancellation policy at Four Seasons Hotel Hangzhou at West Lake?
The cancellation policy at Four Seasons Hotel Hangzhou at West Lake depends on your room type and booking terms.
Does Four Seasons Hotel Hangzhou at West Lake offer airport transfers?
Yes, Four Seasons Hotel Hangzhou at West Lake offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 716 USD The best time to book is August 30, with rates starting from 694 USD
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