9.6
Excellent
141 $
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Merchant Marco Hotel

🌍
China, Hangzhou, 38 Pmghai Road
● Center: 4 km
☎ Phone: +86 571 8701 8888Show
🧭 Coordinates
1009 CNY
Merchant Marco
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
European-Style Family Friendly Themed Family Suite
3 x + 45 sq.m.
European-Style Family Friendly Themed Family Suite
Air conditioning, minibar and bath
City View Queen Room
+ 25 sq.m.
City View Queen Room
Air conditioning, minibar and bath
Beds:
City View Twin Room
+ 25 sq.m.
City View Twin Room
Air conditioning, minibar and bath
Beds:
Boutique Executive Room - Lake-View (2 Beds)
+ 25 sq.m.
Boutique Executive Room - Lake-View (2 Beds)
Air conditioning, minibar and bath
Beds:
Premium Executive Lake-view Queen Room
+ 25 sq.m.
Premium Executive Lake-view Queen Room
Air conditioning, minibar and bath
Beds:
Premium Deluxe Twin Room
+ 25 sq.m.
Premium Deluxe Twin Room
Air conditioning, minibar and bath
Beds:
Premium Deluxe King Room
+ 25 sq.m.
Premium Deluxe King Room
Air conditioning, minibar and bath
Beds:
Business Deluxe Queen Room
+ 25 sq.m.
Business Deluxe Queen Room
Air conditioning, minibar and bath
Beds:
Executive Suite
+ 50 sq.m.
Executive Suite
Air conditioning, minibar and bath
Beds:
Business Deluxe Twin Room
+ 25 sq.m.
Business Deluxe Twin Room
Air conditioning, minibar and bath
Beds:
Family Suite
3 x + 45 sq.m.
Family Suite
Air conditioning, minibar and bath
Parent-child Suite
3 x + 25 sq.m.
Parent-child Suite
Air conditioning, minibar and bath
Selected Double Room
+ 20 sq.m.
Selected Double Room
Air conditioning, minibar and bath
Beds:
Selected Room (2 Beds)
+ 20 sq.m.
Selected Room (2 Beds)
Air conditioning, minibar and bath
Beds:
Deluxe Double Room
+ 20 sq.m.
Deluxe Double Room
Air conditioning, minibar and bath
Beds:
Deluxe Room (2 Beds)
+ 20 sq.m.
Deluxe Room (2 Beds)
Air conditioning, minibar and bath
Beds:
European suite of bunk bed
3 x + 45 sq.m.
European suite of bunk bed
Air conditioning, minibar and bath
Special Queen Room
+ 20 sq.m.
Special Queen Room
Air conditioning, minibar and bath
Beds:
Discount Twin Room
+ 20 sq.m.
Discount Twin Room
Air conditioning, minibar and bath
Beds:
City Room - Double Occupancy
+ 20 sq.m.
City Room - Double Occupancy
Air conditioning, minibar and bath
Beds:
Guestroom1
+ 25 sq.m.
Guestroom1
Air conditioning, minibar and bath
Beds:
Guestroom
20 sq.m.
Guestroom
Air conditioning, minibar and bath
Beds:
Merchant Marco Suite
4 x + 160 sq.m.
Merchant Marco Suite
Air conditioning, minibar and bath
Beds:
More rooms

Description

The Merchant Marco Hotel provides a great place for travelers to relax after a busy day. The Merchant Marco Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.

In this hotel 245 rooms.

Policies and conditions

  • Guests Accepted: Guests from all countries/regions are welcome at this property
  • Child Policies: Children can stay in some rooms of this hotel. Children between 0 and 16 years old can stay for free if no extra bed is needed.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: JSB, UnionPay, MasterCard, Visa, AmericanExpress, DinersClub
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

Internet
  • Wi-Fi in public areas
Parking
  • Public parking
  • Car charging facilities
  • Valet parking
Transportation
  • Car rentals
  • Taxi booking service
2 Restaurants
  • Restaurant 1
  • Restaurant 2
Business Services
  • Postal service
  • Multi-function room
  • Multimedia display system
  • Wedding service
  • Conference room
  • Business center
Front Desk Services
  • 24-hour front desk
  • Concierge service
  • Translation tools available
  • Express check-in and check-out
  • Safe at front desk
  • Bellhop
  • Luggage storage
  • Wake-up call
  • Currency exchange
  • Tour and ticket booking service
Languages Spoken
  • English
  • Chinese (Mandarin)
Food & Drink
  • Cafe
  • Bar
  • Lobby bar
  • Room service
Public Areas
  • Gift shop
  • Service robots
  • Shopping mall
  • PA and sound system
  • Executive floor
  • Non-smoking floor
  • Smoking area
  • ATM
  • Elevator
Health & Wellness
  • Gym
  • Hiking
Activities
  • Tea room
Cleaning Services
  • Dry cleaning
  • Ironing service
  • Laundry service (off-site)
  • Laundry service (on-site)
Facilities for Children
  • Stroller
  • Kids' board games/puzzles
  • Books and videos for kids
  • Children's meals available
  • Children's bathrobes
  • Children's slippers
  • Children's toys
  • Children's toothbrushes
Accessibility
  • Accessible rooms available
Safety & Security
  • Intruder alarm
  • Smoke detector
  • CCTV in public areas
  • Fire alarm
  • Keycard entry system
  • Fire extinguisher
  • Security personnel

Street view

Video: Hangzhou Merchant Marco Edgelake Hotel - Hangzhou - China

Map

Reviews

Cleanliness
Amenities
Location
Service
27.07.2025
Amazing hotel and good location, near west lake and metro line
25.07.2025
We had the best hotel stay of our lives. Every employee treated us with top-notch professionalism and politeness. Truly, this hotel provides excellent service in an exceptional location - in the heart of the city, within walking distance to West Lake (Hangzhou's premier geographic attraction) and In77 (the largest shopping mall, with stores for every demographic! Our stay was punctuated with utmost care, from bathrobes and slippers to a pristine building (floors gleaming and vents regularly cleaned) to a breakfast buffet with the most diverse spread of cuisine and nutrition imaginable, all at the top quality and scrumptious taste. This hotel is a key reason for our love for Hangzhou, and we will most certainly be returning here. We are especially grateful to Mr. Zhang, who provided us with professional and skillful assistance.
08.07.2025
Stayed here many times at this point, & pleased to say I like it just as much now as I did every other time. My absolute go-to hotel for Hangzhou. Decent price, decent rooms, very close to the West Lake, near the metro, & incredible views from the rooftop.

What's not to like?
07.07.2025
We have booked two rooms. We have arrived early and the rooms are not ready. The counter allowed us to use one room first. The rooms are big and clean, we upgraded to the top floor and can walk to the balcony for a good view of the city. Will visit again.
30.06.2025
The staff provides excellent service. Able to advise on nearby attractions. Walking distance to mrt station and West Lake. We have been upgraded to higher floor rooms. The rooms are clean and upgraded with modernised facilities. The breakfast buffet is also good.
29.06.2025
The hotel is ok, the location is bear to the lake and shopping area, but it’s not properly maintained and not what I would recognize as a 4 star hotel. the worst thing is that the windows are all very scratched and milky, therefore ruining the views.
19.06.2025
Excellent location, you are 5 minutes away from malls and all the nice restaurants. Our room had nice lake view. Our room is equipped with lots of amenities and is spacious. The furnitures of the room are a bit wearied down but overall okay. Overall we had a very enjoyable stay.
09.06.2025
Clean, good facilities, easy to get everywhere
03.06.2025
Centrally located, 5min walk to the metro. Near to the west lake and shopping areas. many small eateries nearby. Hotel staff friendly and helpful, upgraded our 3 rooms, had a great view of the lake from my room. Rooms are well maintained and look to be recently refurbished. Room had both separate shower and bath. Highly recommend this hotel.
24.04.2025
Rooms were spotless, cosy, and quiet, with super-comfy beds and stunning west lake views. A special shout out to the front counter 小盛 proactive assistance at checkout, ensuring everything was perfect before departure. Perfect mix of luxury and heartfelt service. Extended my stay from yesterday.
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Frequently asked questions about Merchant Marco Hotel

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book European-Style Family Friendly Themed Family Suite, City View Queen Room, City View Twin Room, Boutique Executive Room - Lake-View (2 Beds), Premium Executive Lake-view Queen Room, Premium Deluxe Twin Room, Premium Deluxe King Room, Business Deluxe Queen Room, Executive Suite, Business Deluxe Twin Room, Family Suite, Parent-child Suite, Selected Double Room, Selected Room (2 Beds), Deluxe Double Room, Deluxe Room (2 Beds), European suite of bunk bed, Special Queen Room, Discount Twin Room, City Room - Double Occupancy, Guestroom1, Guestroom, Merchant Marco Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Does Merchant Marco Hotel have a swimming pool?

No, Merchant Marco Hotel doesn't have a pool.

Are pets allowed at Merchant Marco Hotel?

No, pets are not allowed at Merchant Marco Hotel.

How to get from the closest airport to Merchant Marco Hotel?

The closest airport is Hangzhou Xiaoshan International Airport, and it is about 51 mins from hotel by car (28.2 km).

What is the cancellation policy for Merchant Marco Hotel?

The cancellation policy for Merchant Marco Hotel varies depending on the type of room and booking conditions.

Does Merchant Marco Hotel offer airport transfer services?

No, the Merchant Marco Hotel doesn't offer airport transfer services.

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