Residence Hotel in Zagreb
✅ Guests frequently mention the hotel's cleanliness and spacious, modern rooms. ✅ The staff receives praise for being friendly, helpful, and professional, especially the receptionist Allan. ✅ Breakfast is often described as good or very good, offering a comfortable dining environment. ✅ The location is appreciated for its proximity to tram stops with direct access to central Zagreb. ✅ The spa and sauna facilities are highlighted as attractive features by multiple reviewers. ✅ Secure on-site parking is a convenience noted by several guests. ❌ Several reviews mention the air conditioning system is centrally controlled and often not working, causing rooms to become too hot. ❌ Some guests report small issues with bathroom maintenance, such as limescale on shower fixtures and poor lighting. ❌ Noise from traffic is a problem for rooms facing the busy road at the front of the hotel. ❌ A few guests found the breakfast selection limited despite decent taste. ❌ Complaints about WiFi connectivity and lack of in-room coffee/tea facilities appear in some reviews. ❌ One review mentioned rude staff and poor housekeeping with torn sheets, though this contrasts with the majority of positive staff comments.
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Description
Residence Hotel in Zagreb is a 4-star property offering a wide range of room types from Standard Single rooms to Luxury Suites and even Deluxe Cottages. Guests will find amenities such as a spa and wellness centre with sauna and massage services, a restaurant and bar, free parking, and 24-hour front desk service. The hotel emphasizes cleanliness and comfort, reflected in its 8.9 overall rating and high scores in cleanliness, amenities, location, and service. Rooms are modern and spacious, with some suites praised for their beds and comfort. While the hotel provides free WiFi and meeting facilities, pets are not allowed. The property caters to families with family rooms and offers express check-in/out. A few guests noted issues with air conditioning and bathroom maintenance, but most reviews highlight helpful staff, a good breakfast, and convenient transport connections.
Location
Located at Avenija Dubrava 70, Residence Hotel is about 10 km from Zagreb Airport (Pleso). It sits close to tram stops that provide direct routes to the city centre, including Ban Jelačić Square and the railroad station. Guests appreciate the easy access to public transportation, with tram stops just 2-3 minutes on foot. Nearby conveniences include a Lidl supermarket and an Italian restaurant. The hotel is approximately 20 minutes by tram from central Zagreb, making it a practical base for visitors who want quieter surroundings but still want to reach the Old City quickly.
Tips
- If you are sensitive to noise, request a room away from the busy road to avoid traffic sounds.
- Bring a personal coffee or tea set, as rooms do not have these facilities by default.
- Use the tram stop near the hotel for quick and cost-effective access to Zagreb’s city center.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, MasterCard, Visa
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Room service
- Family room
- Laundry
- Safe-deposit box
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Free Wi-Fi
- Area shuttle
- Airport transportation
- Transfer services
- English
- Tour assistance
- Parking
- Free parking nearby
- Conference Hall
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Pets Not Allowed
Video: Hotel Residence | Zagreb, Croatia | Hotel Review 🌟
Map
Reviews
Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests.
Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English.
The rooms were very nice, spacious and clean.
The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
Breakfast options were very good.
Property in a great location for easy access to the Old city via the tram system which is cheap and easy to use. If staying in a room at the front of the hotel (which we were) it is noisy on and during the night from all of the traffic on the busy road outside.
Our room was clean and spacious. We did not use the spa facility.
POIs near hotel
Frequently asked questions about Residence Hotel
What types of rooms are available at Residence Hotel?
Residence Hotel offers a variety of rooms including Standard, Business, Superior, Deluxe, Premium, and Luxury categories, with single, double, triple, and quadruple occupancy options, plus several suites and a Deluxe Cottage.
Is parking available at the hotel?
Yes, secure free parking is available on site for guests.
Are pets allowed at Residence Hotel?
No, pets are not allowed according to the hotel policies.
How accessible is the city center from the hotel?
The hotel is approximately 20 minutes from Zagreb’s central square by tram, with tram stops located just a short walk from the hotel entrance.
Does the hotel provide air conditioning in rooms?
The hotel has a centrally controlled air conditioning system, but some reviews note it may not always be fully functional.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 139 USD The best time to book is June 13, with rates starting from 139 USD






















































































