Hotel Krivan in Karlovy Vary

As of July 31, 2025, the russian flag is still on the building. What's the hotel's message?
Please boycott this property. If you are staying there, please take a stance and ask the management to take the agressor's flag down.

We went for lunch as a group with a set menu… the food was awful… the worst possible… even dogs wouldn't eat the soup they served us… the waitresses were unprofessional, had no attitude, and had habits like… rudely eating dessert right there, leaning against a piece of furniture while the rest of us ate… it felt like we were eating in a dive, and they looked so disheveled they wouldn't even fit to be at home. If you go to this beautiful city, don't even think about eating there.

Reasons not to come here: 1. If you have good hearing and you don't want to hear people's conversations and music all the time. 2. If you really care about your health and you don't want to ingest ambient lung cancer every time you enter and exit the building. 3. If you have mobility issues. 4. You don’t want to rush to eat dinner by 18:30. Explanations: 1. I was first in building number three and I could hear the conversations and television of the person next to me. Unfortunately the facility insists on having music everywhere, including the hallways and treatment areas. I could hear the music from the hallway and the people next to me all at the same time it was impossible to relax. After one terrible night with a lot of noise, I was moved to another building or otherwise I was going to ask for my money back and go to another hotel. I was moved to building #1 which supposedly has thicker walls and it has an entryway between the front door and the bedroom. When I closed the door to the entryway, I heard less of the music outside but I could still hear the loud conversation by the person next door. Most of the people who come to this hotel are elderly and probably have hearing issues. They probably are not bothered by the music and they don't realize that they're being really loud and disturbing other people. 2. Even though there's a no smoking sign by one side of the entry doors, people smoke on the other side of the entry doors, including the staff who are supposed to enforce the “non smoking” policy. When the staff come back into the building, their clothes smell of cigarette smoke and it smells terrible. One of the elevators had a terrible odor of cigarette smoke. I think it's because of the employee who was going up and down the elevator who had cigarette smoke all over his clothes. People come to the sanatorium to improve their health, not to ingest lung cancer when they come in and out of the building. It would be better if the hotel strictly forbade smoking in front of the hotel. 3. The sign next to the restaurant says that dinner is served from 17:30 to 19:15. But the staff is in a rush to finish by 19:00 so they can get to the bus station and take their bus home. If you get there anytime past 18:30, a lot of the food is missing. I sometimes had to eat even when I wasn’t hungry because otherwise, there would be nothing to eat. 4. Even though there are elevators in each of the three buildings that are connected to each other, you still have to go up steps to go from one building to another. There's no way to avoid going up those steps. I saw a woman really struggle going up and down the steps with her walker. She needed help each time. One time she couldn't even get to her water exercise class in the pool because the elevator didn't work. Ironically there's an electric wheelchair on display for people to buy. But I can't imagine anybody who needs a wheelchair staying in this facility. —- The treatments are very good