8.6
Excellent
222 USD
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Spa Hotel Ulrika in Karlovy Vary

🌍
Czech, Karlovy Vary, Sadova 16
● Center: 810 m

✅ Consistently noted for exceptional cleanliness across rooms, pools, and dining areas. ✅ Spacious rooms with large windows and strong water pressure in showers. ✅ Varied and home-style quality food with multiple daily protein options. ✅ Polite and helpful staff providing good customer service without excessive formality. ✅ Well-equipped spa with new pools, saunas, and professional medical treatments. ❌ Free Wi-Fi is unreliable and often does not work in guest rooms. ❌ Limited coffee availability outside breakfast hours, with no coffee service at lunch. ❌ Occasional technical issues with wet sauna and some gym equipment. ❌ Some guests noted minimal room cleaning frequency, only every three days during short stays. ❌ Spa booking can be difficult for non-Czech speakers, with limited staff availability in the afternoons.
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Economy room
Economy room
Air conditioning, minibar and shower
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Economy Single room
Economy Single room
Air conditioning, minibar and shower
Beds:
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Standard room
Standard room
Air conditioning, minibar and shower
Beds:
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Standard Family room with view
Standard Family room with view
Family room with air conditioner, mini-bar and shower
Beds:
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Standard Double room with view
Standard Double room with view
Air conditioning, minibar and shower
Beds:
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Comfort room
Comfort room
Air conditioning, minibar and shower
Beds:
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Comfort Double room
Comfort Double room
Air conditioning, minibar and shower
Beds:
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Suite
Suite
Air conditioning, minibar and bath
Beds:
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Suite with view
Suite with view
Air conditioning, minibar and bath
Beds:
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Apartment
Apartment
Air conditioning, minibar and bath
Beds:
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Apartment with balcony
Apartment with balcony
Air conditioning, minibar and bath
Beds:
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Description

Spa Hotel Ulrika is a four-star sanatorium complex located in the heart of Karlovy Vary, just 20 meters from mineral springs. Renovated in 1997, the hotel has 82 rooms ranging from Economy to Apartments with balconies. It features a fully equipped balneological department offering a broad spectrum of treatments including laser therapy, hydrotherapy, massages, and inhalation of mineral water. The hotel includes amenities such as a restaurant, bar, indoor pool, sauna, solarium, fitness center, and bike rental, all designed to support wellness stays. Medical check-ups and up to 15 therapeutic procedures per week are included in classic treatment packages. Free Wi-Fi and currency exchange services are available on site. Children of all ages are welcome with additional beds on request, though pets are not allowed. The hotel combines medical health services with comfortable lodging and is praised for its cleanliness and well-maintained facilities.

Location

Spa Hotel Ulrika is centrally positioned in Karlovy Vary's spa zone, just 20 meters from the mineral springs that define the town's reputation. The Karlovy Vary railway station is 1.5 km away, making it easy to reach by train. The hotel is 10 km from Karlovy Vary airport and 120 km from Prague airport. Nearby dining options include Restaurant Vila Ahlan (230 meters) and several other eateries within a 300-meter radius. The location offers a quiet street setting while keeping the main spa galleries and town center within a 5 to 7-minute walk, convenient for sightseeing and accessing local attractions.

Tips

  • Bring personal coffee supplies or plan to visit nearby cafes since coffee service at the hotel is limited.
  • Book spa treatments early in the day to avoid language barriers and limited afternoon hours.
  • Expect Wi-Fi signal to be weak in rooms; using mobile data may be more reliable.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for cribs are not included in the total price. For details, please contact the property.
  • Breakfast: Option: Buffet Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa
  • Check in time: 14:00. Check out time: 11:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • All Spaces Non-Smoking (public and private)
Rooms
  • Family room
  • TV
Services and amenities
  • Ironing
  • Laundry
  • Iron
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Cafe
  • Restaurant
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
Languages Spoken
  • German
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Billiards
Parking
  • Offsite parking reservations required
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
Business
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Solarium
  • Massage
  • Beauty services
  • Sauna
  • Hammam
  • Doctor on call
Kids
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

Street view

Video: Spa Hotel Ulrika. Pool

Map

Reviews

Cleanliness
Amenities
Location
Service
20.07.2025 Guest
Great stay, I would give 4.5 stars but since that wasn't possible I'm more leaning towards 5 than a 4. The main things: 1. Everything is spotless. Absolute cleanliness everywhere: rooms, hallways, pools, cafe, etc. I don't think I've ever seen a hotel this clean. 2. Rooms are very nice. Large, great showers with great water pressure, large windows. 3. Food was fantastic. Large variety day over day. Over our week long stay we had chicken, beef, turkey, pork, chicken liver, deer, fish, duck. Multiple daily protein choices. Sides were really good as well. Honestly it felt more like home cooked food than something you'd get in a hotel. 4. Everyone was really nice. Yea don't expect Egypt type of "butt kissing" but hotel staff was very polite and friendly. Helped us with all our inquiries. 5. Services were on point. 6. Location. Tucked a way but 3-5 min walk to everything. Small negatives: 1. Wifi is a joke. It barely worked when I tried it a few different times and didn't work in the room at all. Luckily my phone signal was VERY strong so I didn't really mind. 2. Coffee is only available during breakfast or you can purchase it after 4pm at the bar. No coffee for lunch(why?). You could get tea for lunch though. Plenty of coffee shops within 5 minute walk. 3. Issues with wet sauna not turning on. Multiple people experienced it. I'm sure it's something they'll fix but still worth it to bring up.
10.07.2023 Guest
I can't say enough about a well-kept, clean hotel with an excellent medical center. The swimming pools, the roof terrace, all usable even after hours thanks to the exquisite courtesy of all the reception staff. I underline the courtesy of all the people at the reception and in the breakfast room. The hotel is in an excellent location, central, but nevertheless in a very quiet street.
12.04.2023 Guest
A very disappointing stay and not at all what we expected for the amount paid. The staff were very rude and unhelpful, the manager nowhere to be found and no information or help available anywhere. The spa is inaccessible and an appointment impossible unless you speak Czech - upon arrival at the spa hotel, we were told that there was no one available to book treatments with and no one works past 3.30pm on a Friday even though the website says open until 5pm. We were told, rudely, we had to go to the spa at 9am the next morning to book something. 9am the next day, we go down to the spa and wait for 30 minutes are taken into a small office and huffily asked what we want. We want a massage but all that’s left is two 30 minute slots – we have the massages which last only 20 minutes. Czech radio is blasting throughout the whole thing. There are so many facilities at the spa but no one can explain them or offer access to them - it didn't make any sense. A number of machines in the gym were broken. The breakfast isn’t even close to what is described or shown on the website – few options. The buffet dinner also leaves a lot to be desired. The rooms are not made up on a daily basis – only the bins are changed. We called down and asked that someone come and tidy the room but were told that only happens every 3 days – we were only staying 3 days. No facilities in the room - not even a coffee machine. This is not a 4* service – this was not a cheap hotel/ None of the staff were interested in helping us – the lady on reception, Michaela, even laughed in our faces, when we tried to speak with her.
07.04.2023 Guest
I like this hotel ,I ,ve visited it several times !The new swimming pool is the best in Karlovy Vary,the rooms are comfy ,the stuff is polite. BUT the big problem is the food!Before 2018 it was nice but now I was very dissappointed! For dinner there are only 2 kinds of meat dishes,once there was fish but instead of “trout” it was some cheap kind,for dessert you have one day pie or ice- cream the other day! If you want to have coffe at the bar you have to ask the waitress in the dinning area! I presume that there are some finansial problems of the menagment!
25.07.2021 Paddy
I made a booking through a 3rd party website, without the option of free cancellation. Despite this, I contacted the hotel direct and they agreed to a full cancellation without any penalty. This is really generous and is great customer service. I will definitely book again once Covid is over. Thank you.
17.07.2021 Woterbool
A large, separate, new, clean pool with a hydromassage jet on the first floor (included with the spa as a complimentary feature in your stay). A nice, new spa on the third floor (small, clean pool, 2 hammams, 2 saunas, a jacuzzi, and an ice maker). A varied and delicious breakfast in the restaurant. A cozy, clean, superior room (4th floor). The main drinking galleries are 5-7 minutes away, the Diana funicular is 15 minutes away, and the airport is 14 minutes away (12 euros).
30.05.2020 Reinhard
Beautifully refurbished. Spacious rooms, state of the art medical spa equipment, large luxurious pools. Very friendly staff speaks multiple languages
22.05.2020 Yulianna
Cute cozy hotel. All the staff speak Russian, very friendly and welcoming. You can order half Board, full Board or Breakfast only. You can not eat at the hotel at all, but it is in vain, because here are prepared well. Breakfast - buffet. I recommend the local cheese is delicious as it is simple and natural. For lunch and dinner must be ordered in advance soup and hot and the choice of side dishes and salads will be the same on the buffet. The hotel - sanatorium, here is the doctor will recommend you treatments and water from what source you should drink. But the atmosphere of peace and goodwill already has a beneficial impact exhausted by the stresses of daily life in Russia a man and you will return home a different. Do not deny yourself the pleasure just to relax.
21.05.2020 mila
Very Convenient Location To the Sources ,good treatment ,good food .Recommend.
11.01.2020 Agnes
A really nice small hotel with wonderful atmosphere close to the town Centre.
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POIs near hotel

monument
Victims of Nazism Memorial (1 min)
A monument commemorating the victims of Nazism.
memorial
Antonín Dvořák Memorial (2 min)
Memorial honoring Antonín Dvořák, famous Czech composer.
memorial
Karl Marx Memorial (5 min)
A metal memorial dedicated to Karl Marx, established in 1986.
memorial
Anna Politkovskaya (7 min)
Memorial honoring journalist Anna Politkovskaya, known for her human rights work.
memorial
Holy Trinity Column (7 min)
Sandstone column memorial symbolizing the Holy Trinity, located in Karlovy Vary.

Cafe and Restaurants near hotel

restaurant
Restaurant «Vila Ahlan» (3 min)
Sadová 1075/53, 360 01 Karlovy Vary
restaurant
Restaurant «карловы вары санаторий, карловы вары отель» (4 min)
Krále Jiřího 1096/7, 360 01 Karlovy Vary
restaurant
Cafe «Spa Hotel Thermal» (4 min)
Ivana Petroviče Pavlova 2001/11, 360 01 Karlovy Vary
Reviews
31.10.2021 Juan
Good room and good hotel but some things could be better like insolate rooms BCS I could hear my neighbors and they do not have thermal , you should pay.
11.09.2020 Richard
Old and Dated .
september 2020 renovations outside balcony at 8am jack hammering and working . Very noisy and annoying .
Breakfast 4/10
Beds 8/10
Noise and broken lifts - Terrible
28.12.2019 Albert
Great hotel. Highly recommended.
03.10.2019 Vanessa
唔好住呢間酒店,枕頭超薄,2手床褥咁
個升盤塞既, 空氣唔流通。 唔好過夜。

The hotel is very old & already out of standard its worse than the hostel. Excluding the facilities.

Photos shown are totally different from the reality.

TV size is smaller then my notebook.
When you are lying on bed I'm sure you can't enjoy at all.

Swimming pool or Spa facilities opening time at 13:00 to 20:30 what the xxxxx?!

Inside the room there are no freah air.
Window or balcony have to be opened during the rainy day.
The bed is like second hand bed, the pillow is bad.

Also in the morning, the chief in omelets section is avoiding to cook...

Im so confused but the local people helps
08.08.2019 E
Witnessed a altercation between some Asian tourists and hotel staff at breakfast. The hotel staff shouted at the tourist who tried to open the door to restaurant as they were apparently early and breakfast wasn't ready... Was shocked at the rudeness of the staff but also the shouting match so early in the morning. Sure woke me up even without caffeine! Don't think I'd stay here again despite it's great location. Many other hotels in Karlovy Vary.

Frequently asked questions about Spa Hotel Ulrika

What types of rooms are available at Spa Hotel Ulrika?

The hotel offers Economy room, Economy Single room, Standard room, Standard Family room with view, Standard Double room with view, Comfort room, Comfort Double room, Suite, Suite with view, Apartment, and Apartment with balcony.

Are children allowed and what facilities are provided for them?

Children of all ages are welcome. Additional beds are not available but cribs can be added upon request with additional fees.

Is the spa accessible for guests who do not speak Czech?

Some guests have reported difficulties booking spa treatments unless speaking Czech and limited staff availability after 3:30 pm. It is advisable to book spa appointments early.

Does the hotel provide free Wi-Fi throughout the property?

Free Wi-Fi is available but guests have reported it as unreliable and often not working in rooms.

What medical treatments are included in the classic treatment package?

The classic treatment includes accommodation, meals, medical examinations, and 15 therapeutic procedures weekly, such as laser therapy, hydrotherapy, massages, inhalation of mineral water, and various physiotherapy treatments.

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