Impressive Premium Punta Cana in Punta Cana
✅ Friendly and helpful staff, including attentive butlers like Jose Tema and Maximo who enhance guest experience ✅ Well-kept grounds with clean pools and a spacious, private beach with free loungers and towels ✅ Variety of dining options including multiple a la carte restaurants, buffets, and late-night snack bars ✅ Good range of free activities such as gym, table tennis, and beach volleyball, plus children’s entertainment ✅ Spacious and clean rooms with balconies and nice views, especially premium and ocean-facing rooms ❌ Inconsistent air conditioning in rooms leading to discomfort reported by several guests ❌ Difficulties with restaurant reservations and limited availability during busy periods ❌ Reports of subpar food quality in buffet restaurants and occasional food safety concerns ❌ Transportation issues including lack of hotel shuttle and confusing airport transfers ❌ Service problems such as delayed crib delivery, poor communication, and pressure from excursion sellers inside the hotel
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Description
Impressive Premium Punta Cana is a modern 4-star resort built in 2019, located directly on the sandy El Cortecito beach. The hotel features 255 rooms across 19 buildings of two to four floors, offering room types such as Pool View Double, Ocean View Double, Tropical View Double, and Family rooms. Guests can enjoy four outdoor pools, five a la carte restaurants, and three snack bars, plus amenities like a lobby bar, disco bar, and pizza place. The resort provides a range of free activities including a gym, table tennis, mini football, and beach volleyball, alongside paid services like canoe rental and spa treatments. Kids have access to a mini club, playground, and animation programs, with babysitting available on request. Free Wi-Fi, 24-hour security, and facilities for disabled guests add to the convenience. While the hotel receives generally positive feedback for its friendly staff, spacious grounds, and beach access, there have been mixed reviews about room maintenance and service consistency.
Location
Impressive Premium Punta Cana is situated on Avenida Alemania, about 160 meters from Playa Arena Gorda beach. The hotel’s private sandy beach is equipped with free sun loungers and towels, and has a special access ramp for guests with disabilities. It lies roughly 15 kilometers from Punta Cana International Airport (PUJ), though the hotel does not provide shuttle service. Nearby dining options include Habibi Restaurant Bavaro (230 m), Canoa Beach Restaurant (264 m), and Posada De Gladys (293 m). Within walking distance is a dolphinarium, enhancing the local attractions. The hotel’s location offers easy beach access and proximity to local eateries, but transportation logistics may require self-arrangement.
Tips
- Book restaurant reservations as early as possible to avoid availability issues, especially if you have premium access.
- Arrange airport transportation independently since the hotel does not provide shuttle service.
- If traveling with children, confirm crib availability ahead of time and consider bringing your own just in case of delays.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Garden
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Room service
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Safe-deposit box
- Concierge services
- Luggage storage
- Bar
- Coffee/tea for guests
- Cafe
- Restaurant
- Snack bar
- Free Wi-Fi
- Internet
- Shuttle
- Tour assistance
- Karaoke
- Nightclub
- Parking
- Swimming pool
- Private beach
- Transfer to the beach (free)
- Event facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Steam room
- Spa
- Playroom
- Babysitting and childcare
- Children's playground
The nearest beach is located on the distance of 160 m. It takes 2 minutes To the beach!
Street view
Video: Impressive Resort & SPA Punta Cana in Summer 2022 - Hotel Beach Review, Seaweeds, Entertainment
Map
Reviews
We were pleasantly surprised with an upgrade to a beautiful beach-facing room. The variety of food options and daily activities was excellent, and the shows each night were definitely worth both the time and money. The drinks at the Premium Beach were fantastic, and the bartenders were amazing with a bit of swagger to their service which added personality.
Special recognition to the kitchen, service, and housekeeping teams — you can tell they take real pride in their work. A very special thank-you to our butler, Jose Tema, who checked in with us daily to ensure we were enjoying our honeymoon and continuously offered ways to make it even better. Jose and the team went above and beyond by decorating our room and turning it into a truly special occasion. That kind of world-class service is something we’ll never forget.
We’d also like to mention Luis Vega, our destination service representative, who clearly explained the transportation process to ensure we didn't miss our flight and gave us great advice to make the most of our trip.
While the resort was undergoing some construction during our stay, it didn’t take away from the overall experience. It’s an amazing place to visit, and we loved all the different restaurant options that they had, enough for us to try a different style of restaurant each night. I’d highly recommend this resort to anyone — especially if you’re lucky enough to have Jose as your butler!. An amazingly friendly guy who was very humble to his core.
The biggest negative point was transportation, especially to and from the airport. The hotel does not offer a shuttle service and provides no real assistance for arrival or departure. Transportation was chaotic when we arrived at the airport, and we almost got left behind. You really have to figure everything out on your own. If you’re stuck at the airport or trying to leave, the hotel does not help — you’re basically on your own.
Another serious issue was the excursion sellers inside the hotel. Prices appeared to vary depending on the guest, and in some cases were significantly inflated. There was a lot of pressure to pay immediately, including rushing guests to the ATM, which was extremely uncomfortable.
In my case, the seller stood next to me at the ATM, attempted to handle my bank card, and tried to select a savings withdrawal himself. He withdrew 12,000 Dominican pesos, saying he would return with change, but never did, even after we asked for it.
While this kind of behavior might unfortunately be expected outside the resort, it is completely unacceptable from people operating inside the hotel. This experience seriously affected our sense of safety and trust.
Service: terrible. Like really really terrible. We told them we needed a crib three times before arriving and reserved a room with two beds so our other child had a bed. We arrived, mentioned it again during check-in. Got to our room, only a king bed in it. Called and told them again. Then called again. And again. And again. Three hours later we found a housekeeper in the hallway, she radioed another housekeeper, then five minutes later we had both. Everytime we asked, they said "it's on the way". This type of experience happened over and over again in many different ways.
Food: it's bad. No way around it. The Japanese place on site is the only one that is ok but that's because they use soy sauce to season. We didn't get sick but I talked to people who did.
Price: it's the cost of a four star but it's a three star hotel, maybe two.
The room: we had bugs in the bathroom and the air conditioner couldn't get the room below 78 degrees. The sheets smelled damp the whole trip. And there was a period of four hours with no water in the whole resort. We didn't want to move rooms because of how hard it was to get in our room in the first place.
The view: incredible!!! Our room was next to the beach and pool and drinks. Super convenient.
The grounds: incredible!!! Kept very clean and nice.
The activities: really good for our two kids.
Overall: I'd never ever ever go back.
The pools are great, warm and they have activities in the pool to keep you entertained during the day. Though the floor is very crumbly and paint chipped everywhere but doesn’t ruin the overall experience of the pool. The beach is stunning that the hotel owns, like a little paradise there’s a bar on the beach as well just before you go onto it. All the drinks are exceptional for an all inclusive hotel (I’ve stayed in all inclusive and they’ve always been really crappy) but these ones are nice, they do slushy pina coladas and daiquiris and whole menu of inclusive cocktails, rums, tequilas, gin and tonic and so on.
There’s reps everywhere selling excursions and you can get them cheaper to what you’ve found on GetYourGuide.
The food is delicious that they have here, breakfast was my favourite there are so many options for food plenty of fresh fruits and different food every night and they also do freshly stone baked pizza every day.
The rooms are okay, the thing is the rooms are decent nothing amazing but beds are comfy you get a little balcony but the bedroom smells musty especially when you turn on the air con.
Also if you miss dinner there’s a snack bar open till 2am near the pool! This was very handy for us as we arrived at midnight and was really hungry it was a saviour!!
Service: The staff were very respectful, always responded quickly and politely. Many of them speak English, which made everything easier.
Food & Drinks: The buffet and snack areas are open for 3–4 hours in the morning, at lunch, and in the evening. Water in the room was free of charge. There are plenty of restaurants and shops available.
Cleanliness & Facilities: Everything was spotless. The bathrooms are new and shining, and the beach is clean and beautiful.
Gratitude: Honestly, I didn’t find any weaknesses; everything was well organized and professional.
Suggestion: If the hotel could offer halal meat, it would be perfect for Muslim guests from Toronto, the US, and around the world. This would bring even more guests and an excellent future for the hotel.
I am very thankful for my stay at Impressive Hotel and highly recommend it.
POIs near hotel
Cafe and Restaurants near hotel
Prices are very low compared to all the other places in the area - for 2 portions of rice+beans+chicken we payed 400 DOP.
Ps. It is the only place I visited in Punta Cana that shows final price in the menu :)
Frequently asked questions about Impressive Premium Punta Cana
What types of rooms are available at Impressive Premium Punta Cana?
The hotel offers Pool View Double rooms, Ocean View Double rooms, Tropical View Double rooms, and Family rooms.
Is there a private beach at the hotel and what facilities does it offer?
Yes, the hotel has a private sandy beach 200 meters from the main buildings, with free sun loungers and towels, and a special access ramp for guests with disabilities.
Are there facilities and activities for children at the hotel?
Yes, the hotel offers a kids' mini club, children's playground, animation programs, and a children’s pool. Babysitting services are available for an additional fee upon request.
Does the hotel provide shuttle service to the airport?
No, the hotel does not offer shuttle service to or from Punta Cana International Airport.
Are pets allowed at Impressive Premium Punta Cana?
No, pets and service animals are not allowed at the hotel.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 243 USD The best time to book is August 13, with rates starting from 239 USD




































































































