Grand Palace Hotel in Cairo
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Description
In this hotel 36 rooms.
The distance to the nearest airport is 21 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Western, Continental A la carte [Mon - Sun] 08:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Check in time: 12:30. Check out time: 11:30.
Services and facilities
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Cable TV
- TV
- Mosquito net
- Slippers
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Coffee/tea for guests
- Breakfast
- Common kitchen
- Restaurant
- Free Wi-Fi
- Airport transportation
- Tour assistance
- Parking
- Pets Not Allowed
Street view
Video: Travel ЛТ Єгипет -країна контрастів.2021(Egypt, Hurghada, The Grand Palace Hotel 5*, Cairo, Luxor.)
Map
Reviews
Disadvantages: Slow internet speed, terrible soundproofing; the neighbors were chatting until midnight and even into the early morning.
Pre-check-in note: The hotel's door sign is not very noticeable, so pay close attention to it, as there are other hotels with similar signs nearby.
This hotel was a complete disaster, and I strongly believe it should not be listed on Trip.com.
First, the location felt very unsafe—especially for tourists. There were people sleeping in the hotel’s entryway, which immediately gave a bad impression. The photos shown on the booking site are extremely misleading. When we arrived by Uber, I was shocked by both the surrounding area and the condition of the hotel entrance. It was dirty and poorly maintained.
Second, the cleanliness was unacceptable. When we entered our room, the bed sheets were covered in hair, as if they had not been changed after the previous guest. It looked like someone simply pulled the covers over dirty sheets. We had to request new sheets, and even then, it seemed like service was only provided after giving a tip.
Additionally, there were virtually no amenities. The refrigerator in the room was filthy and unusable. Overall, the room did not meet even basic standards of hygiene or comfort.
We seriously considered checking out within five minutes of arriving.
I would not recommend this hotel to any traveler, especially tourists expecting a safe and clean stay this is the actual building of the hotel not what you see in the picture
The staff were all very welcoming, whether it was for check-in or preparing breakfast, they were all easygoing. Although breakfast was simple, it was acceptable during Ramadan. Even though it's next to the road, I stayed in a room further inside, which was very quiet.
Now for the cons, trying to be as objective as possible:
The room was quite old. The sound of doors closing nearby was very loud. There were no disposable slippers, no disposable toothbrushes, no shampoo or shower gel, no tissues, and no hairdryer in the room, only a bar of soap. Luckily, I had brought all my own. They don't provide bottled water in the room; you have to go to the restaurant to get water yourself. Although the location is near the old museum, it's fine during the day, but at night, traffic gets very bad, and it's difficult to find a taxi. Considering the price, I can only say it's up to individual discretion.
Finally, a complaint about Trip.com customer service. I found the building but didn't notice which floor it was on, and it wasn't written on the app. So I walked up several flights of stairs inside, getting more and more scared as I went. There was no one around, and it was so dilapidated. Frightened, I quickly contacted customer service to ask what floor it was on, explaining that I couldn't make calls with my data-only SIM card, the hotel wasn't registered on WhatsApp so I couldn't contact them, my phone was almost out of battery, and there were many stray dogs roaming around, and I was alone and very scared. What did Trip.com customer service do? They sent me the address and hotel phone number again and told me to contact them myself! Are you serious? Didn't you read what I just wrote? If I could contact them myself, why would I come to you? What kind of customer service is this? Can't you be more professional?
You can use the Egyptian-style elevator.
The room is spacious and clean.
There's plenty of hot water. The drainage is a little poor, but it was within acceptable limits.
Breakfast was bread, rice, and coffee, but it was simple and delicious.
The location was great. It was convenient that restaurants, sweet shops, a supermarket, and the subway station were all within walking distance.
I'd like to stay here again if I have the opportunity to visit Egypt.
Cafe and Restaurants near hotel
Frequently asked questions about Grand Palace Hotel
How much does it cost to stay at Grand Palace Hotel?
The cost of staying in Grand Palace Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 26 USD. Enter your dates to see the exact offer prices.
Which sights are located near Grand Palace Hotel?
The nearest sights are: Egyptian Museum (270 m), Mosque of Ibn Tulun (2.5 km) and Al-Azhar Mosque (2.4 km)
Which room categories are available in the Grand Palace Hotel?
You can book Run of House, Standard room, Standard room with city view, Standard room with view, 1 Bedroom Standard room, 1 Bedroom Standard room with city view, 2 Bedrooms Standard room with city view, Standard Single room, Standard Single room with city view, 1 Bedroom Standard Single room, 1 Bedroom Standard Single room with city view, Standard Triple room, Standard Double room, Standard Double room with city view, 1 Bedroom Standard Double room, 1 Bedroom Standard Double room with city view, 1 Bedroom Standard Double room with view, 1 Bedroom Standard Quadruple room with city view, 1 Bedroom Standard Triple room with city view, Standard Quadruple room, Standard Quadruple room with city view, 1 Bedroom Standard Quadruple room, Comfort room, 1 Bedroom Comfort Double room with city view, Superior room, Superior room with city view, Superior room with view, 1 Bedroom Superior room with city view, Superior Single room, Superior Single room with city view, 1 Bedroom Superior Single room with city view, Superior Double room, Superior Double room with city view, 1 Bedroom Superior Double room with city view, 1 Bedroom Superior Double room with view, Superior Triple room, Superior Quadruple room, Deluxe room, Deluxe room with city view, Deluxe Double room with city view, Suite, Suite with city view, Suite with view, 2 Bedrooms Suite, 2 Bedrooms Suite with city view, 2 Bedrooms Suite with river view, 2 Bedrooms Suite with view, Single Suite, Single Suite with city view, 2 Bedrooms Single Suite with city view, Triple Suite, Triple Suite with city view, 2 Bedrooms Triple Suite with city view, Quadruple Suite, Quadruple Suite with city view, Quadruple Suite with view, 2 Bedrooms Quadruple Suite with city view, Family Suite, 2 Bedrooms Family Suite, 2 Bedrooms Family Suite with city view, Triple Family Suite, Quadruple Family Suite, 2 Bedrooms Double Suite with city view, Double Family Suite, 2 Bedrooms Double Family Suite with city view, 2 Bedrooms Quadruple Family Suite with city view, Comfort Suite, 2 Bedrooms Comfort Double Suite with city view, Deluxe Suite, Deluxe Suite with city view, 2 Bedrooms Deluxe Suite, Deluxe Single Suite, 2 Bedrooms Deluxe Single Suite, Deluxe Triple Suite, 2 Bedrooms Deluxe Triple Suite, Deluxe Quadruple Suite, 2 Bedrooms Deluxe Quadruple Suite, Deluxe Family Suite, Deluxe Family Suite with city view, Deluxe Single Family Suite, Deluxe Triple Family Suite, Deluxe Quadruple Family Suite, Deluxe Double Suite, 2 Bedrooms Deluxe Double Suite, Deluxe Double Family Suite, Grand Suite, 2 Bedrooms Grand Quadruple Suite with city view, Luxury Suite, 2 Bedrooms Luxury Suite, 2 Bedrooms Luxury Single Suite, 2 Bedrooms Luxury Double Suite, Apartment, 1 Bedroom Apartment, 1 Bedroom Apartment with city view, Superior Apartment, 1 Bedroom Superior Apartment, Villa, 1 Bedroom Villa with view, 2 Bedrooms Villa with view, 2 Bedrooms Triple Villa with view, Double Villa with view, 1 Bedroom Double Villa with view, 2 Bedrooms Double Villa with view, 1 Bedroom Double Villa, Superior Villa, Superior Villa with view, 1 Bedroom Superior Villa with view, 1 Bedroom Superior Double Villa with view, Cottage, Cottage with city view, Cottage with view, Superior Cottage, Superior Cottage with city view, Superior Cottage with view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Grand Palace Hotel?
Check-in at Grand Palace Hotel is possible from 12:30, check-out is until 11:30.
Does Grand Palace Hotel have a pool?
No, Grand Palace Hotel does not have a pool for guests.
Are pets allowed at Grand Palace Hotel?
No, pets are not allowed at Grand Palace Hotel.
Does Grand Palace Hotel serve breakfast?
Yes, Grand Palace Hotel serves breakfast for guests. Breakfast options include Western, Continental style.
How to get to Grand Palace Hotel from the nearest airport?
The nearest airport is Cairo International Airport, located about 30 mins from hotel by car (19.5 km) away.
What’s the cancellation policy at Grand Palace Hotel?
The cancellation policy at Grand Palace Hotel depends on your room type and booking terms.
Does Grand Palace Hotel offer airport transfers?
Yes, Grand Palace Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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