Lafayette Hotel in Paris

Horrible experience in this hotel. As soon as we arrived at 11:20 p.m., we were confronted with the presence of a cat roaming freely in the establishment, including in the guest rooms. My partner is phobic of cats and we are both allergic, which we immediately reported to the caretaker. Result: 15 minutes of waiting outside, because the cat was upstairs. The caretaker, instead of helping us, openly mocked us, and even made a bad joke by saying "Watch out, it's here!", as if the cat was coming back. This behavior is unacceptable and very disrespectful. Another big problem: the soundproofing is catastrophic. You can hear everything the neighbors are doing in the rooms: discussions, laughter, movement... No privacy, no peace. Finally, the staff is unpleasant, especially on the phone: they answer loudly on speakerphone, and you can hear everything in the hallways as well as in the rooms. In short, between the stress, the lack of respect, the noisy environment and the health problems triggered by the presence of an unreported animal (while the information sheet indicates "animals not allowed"), I absolutely do not recommend this establishment.

Avoid at All Costs – A Disappointing Stay I rarely leave negative reviews, but this stay was truly unpleasant from start to finish. The man who checked us in was completely uninterested and borderline rude, setting the tone for what was to come. That night, when we asked the night staff for a lighter, we were told to “go see what you can find on the street.” Not exactly the service you’d expect from any hotel. The room itself was a nightmare: dirty, uncomfortably small, and poorly maintained. The bed linen felt cheap and almost plastic-like, making it impossible to sleep comfortably due to overheating. There was no air conditioning, no fan available, and leaving the window open was out of the question due to unbearable noise from the street below. On top of that, the walls were paper thin — we heard everything from surrounding rooms, including full conversations and intimate moments. The bathroom was a joke — the shower space could barely fit a human, making it awkward and uncomfortable to use. To top it all off, the woman who handled our early check-out was rude, dismissive, and made no attempt to listen to or resolve our concerns. She clearly wasn’t interested in any kind of customer service or in salvaging us as future guests. Overall, a terrible experience. I would never return and absolutely do not recommend this place to anyone. We booked 3 nights. We stayed for 1 before booking another hotel. They wouldn’t return a single penny to us despite our complaint. They have also so far refused to return the tourist taxes for the 2 nights that we wasn’t even staying! Taking this up further

I chose the hotel for its proximity to the Gare du Nord and Gare de l'Est: indeed a 10-minute walk! The price is reasonable and the cleanliness is there... However, if you like immersive experiences in hostile territory, go for it! We didn't have toilet paper in the room, the bed didn't have a duvet or blanket, we had to ask... that's 2 oversights for the same room! In short, a rough camping experience that I didn't suspect at the start! A matter of taste, but if you like sleeping at right angles, the pillows will delight you... if you prefer less thick and padded cushioning, you'll have trouble sleeping. By the way, it's difficult to sleep with the noise from the street and the noise from the upstairs bedroom doors. Too bad

Hello Attention staff at the reception not friendly at all limit no hello I have to repeat for someone to answer me I do not recommend at all I would never go there again there are much better in the surrounding area. Paris, city of light, some people should put light in their heads or their lives