Hotel Corona Rodier in Paris

This was unfortunately a terrible experience. We were a group of five women – myself, my sister, my mom, my grandmother, and my grandmother’s sister – so not exactly a group of young party girls. We arrived late in the evening (around 10–11 PM). At first, the older man at the reception seemed polite, but then he started asking irrelevant questions, which made the check-in take forever. At the end, he asked if we were going into the city and when we would return. I said I didn’t know, maybe late, and he insisted that he needed to know “so the hotel would be open.” I pointed out that the Booking.com listing clearly said the reception is open 24/7 (and it was even written on a sign right next to me), but he kept insisting. When I repeated that I had no idea what time we’d be back, he finally said he was “just joking” – which was not funny at all.

The next day, the morning receptionist was a younger guy who was very friendly and helpful – no problems at all. But in the evening, the same older man from the night before was back. My sister and I went out for a short walk, while the other three stayed in the room. When we returned about 15 minutes later, the hotel door was locked, and there was no one at reception. We knocked, waited, nothing. I had to call my mom in the room to tell her we couldn’t get in. About five minutes later, the man finally came down the stairs and unlocked the door for us.

When I got back to the room, my mom told me that during this time, the man had actually gone upstairs to their room, saying the door wasn’t fully closed. You had to push the door hard to close it properly, and apparently, I hadn’t pushed hard enough when leaving, so it stayed slightly open. But here’s the thing – how could he have possibly known this from downstairs at reception? And honestly, why was it even his business? To me, this seemed like just an excuse to go upstairs and snoop around our rooms. I truly believe he didn’t expect anyone to be inside.

Overall – creepy, unprofessional, and extremely uncomfortable. I have never experienced anything like this before, and I would never, ever stay here again.

Extremely disappointing and heartless customer service

I’m shocked and deeply disappointed by how this hotel treated me as a returning guest. I accidentally booked a 4-night stay for August when I had meant to reserve for September. As soon as I noticed the mistake, I contacted the hotel directly and also asked my travel agent from Expedia to speak with them on my behalf.

All I requested was to move my reservation one month ahead or, at the very least, offer me a partial credit or discount — even paying for 2 nights out of 4 would have been understandable. But instead of any empathy or flexibility, I was met with rude and unprofessional behavior from the hotel staff over the phone. One of them actually told me they didn’t care about a bad reputation, and that since they had no guests in August, they “needed money now.”

So now my fully paid room — nearly $800 — is sitting empty, and they seem to think I’ll ever return? The only reason I booked again was because I had stayed here 5 years ago and enjoyed it. But this recent experience showed me that this place is run by people who clearly care more about squeezing money out of customers than creating a loyal, happy guest experience.

This hotel has made it very clear: profit comes before people. If that’s the kind of place you want to support, go ahead. But I certainly won’t be back.

Front desk was rude, and did not compensate for when our flight was late and could not get to Paris on time due to natural disasters. When leaving the morning of flight, the front desk would not assist or let us go when our uber was there even though we made previous arrangements with staff to leave early. Overall not a pleasant experience as 5 young female travelers

My husband and i stayed for 2 nights.
The good: Location was very walkable to all attractions. Reverse cycle worked great. Spacious room. Very large room for price and Paris.
The bad: next to a bar and we were on the ground floor (next to toilets) which meant noisy nights. Shower in our room did not have proper seal on the floor= water leaks with each shower. Not a lot of cupboard space despite large room. Receptionist was not very friendly (but i work in customer service) and not available 24/7.

Definately more a 2 star hotel. Only visit if you want a basic and cheap stay. Note: would never recommend to friends that i like.