Novotel Aachen City in Aachen

Description

Novotel Aachen City is a four-star hotel built and renovated in 2012, offering a variety of room types from Run of House to Executive Quadruple rooms. The hotel features modern amenities such as air conditioning, soundproof rooms, a fitness centre, sauna, spa, and wellness centre, as well as a restaurant and bar on site. Guests benefit from 24-hour front desk service with express check-in and check-out, although check-in via machine is only possible between 3 pm and 5 pm. The hotel provides free parking, luggage storage, and facilities for disabled guests. Family rooms and pet-friendly accommodations are also available, with an additional fee for pets. The rooms are clean and equipped with heating, but some guests note the absence of in-room refrigerators and phones. Overall, the hotel has a solid reputation for cleanliness and location but has mixed reviews regarding service and room comfort.

Location

Located at Peterstr. 66 in Aachen, the hotel is in the city center, within walking distance to key landmarks like the Aachen Cathedral and a busy shopping street. Nearby dining options include Restaurant Sultans of Kebap (120 m) and Curry-Palast (271 m), both rated 8/10, and a café just 342 m away. The hotel is approximately 69 km from QDU Station, the nearest airport. Its central location makes it easy to explore the historic city center and access public transport, though some guests caution about the neighborhood’s safety due to nearby homeless and drug-affected individuals.

Tips

• Bring your own pillow if you prefer a softer one, as some guests found the hotel pillows too thin.
• Since there is no in-room refrigerator or phone, plan accordingly for food storage and contacting the front desk.
• Use the check-in machine only between 3 pm and 5 pm and note that early check-in is not possible.

Policies and conditions

• Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
• Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
• Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
  [Sat - Sun] Closed Additional breakfast fees are not included in the total and need to be paid at the property.
• Deposit Policy: Deposit required A fixed amount of €200.00 (approx. US$238.13) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
• Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €19.00 (approx. US$22.63) per pet per night
• Service animals: Service animals are allowed on request
• Age Requirements: The main guest checking in must be at least 18 years old
• Paying at the hotel: DinersClub, Visa, AmericanExpress, MasterCard
• Check in time: 15:00. Check out time: 12:00.