Mercure Hotel Dusseldorf - Ratingen in Ratingen
✅ Staff frequently described as very friendly and helpful, with one guest noting a receptionist's professional and welcoming attitude ✅ Rooms praised for cleanliness, comfort, and quietness, ideal for restful nights ✅ Breakfast buffet described as varied and fresh, with good coffee ✅ Good location near highway with free parking and easy access to Düsseldorf Airport ✅ Facilities like fitness centre, sauna, and restaurant appreciated by many ❌ Several guests mentioned the absence or poor performance of air conditioning, leading to discomfort on hot days ❌ Some negative experiences with housekeeping staff pressing guests to leave rooms early before check-out ❌ Restaurant closure in the evening forced guests to seek food outside, often at the nearby McDonald's ❌ Some rooms showed signs of dated furnishings and minor maintenance issues, such as noisy bathroom exhaust fans ❌ One guest reported incorrect room allocation regarding bed type and lack of extra pillows
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Description
Mercure Hotel Dusseldorf - Ratingen is a four-star hotel built in 1994 and renovated in 2008, offering a range of room types from Standard Single rooms to Privilege Quadruple rooms with garden views and suites. Guests consistently highlight the cleanliness and well-equipped rooms, with a rating of 9/10 for both cleanliness and amenities. The hotel features soundproof rooms, air conditioning, free WiFi, and facilities such as a fitness centre, sauna, solarium, and a restaurant serving varied meals. Its 24-hour front desk and security ensure convenience and safety. Parking is free on-site, and pets are allowed, making it adaptable for different travelers. Although the décor shows some wear, many guests find the beds comfortable and the atmosphere quiet, suitable for restful nights. The hotel also offers business facilities and car hire services, supporting both leisure and business stays.
Location
Located at An der Pont 50 in Ratingen, Mercure Hotel Dusseldorf - Ratingen is approximately 11 km from Düsseldorf International Airport (DUS). It is close to the highway, facilitating easy access without entering low-emission zones. Nearby dining options include Restaurant Kost.Bar GmbH at 71 meters and Marcus Prünte Restaurant Prünte Systemgastronomie at 106 meters. The Upper Silesian Museum, which showcases regional history and culture, is 2.9 km away. The hotel’s position suits travelers needing quick airport access or those passing through by car, with convenient free parking available on-site.
Tips
- For a comfortable stay, especially in warmer months, consider requesting a room with confirmed air conditioning or bring a personal fan.
- Arrive before 9 pm if you plan to dine at the hotel restaurant to avoid closure times.
- Utilize the free parking and proximity to Düsseldorf Airport to ease your travel logistics.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, MasterCard, AmericanExpress, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Indoor Fireplace
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Alarm clock
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Kitchen
- Packed Lunches
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Spanish
- German
- English
- French
- Multi-language staff
- Portuguese
- Arabic
- Turkish
- Tour assistance
- Library
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Solarium
- Sauna
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
Video: Mercure Hotel Düsseldorf Ratingen, Germany | Travel Facts
Map
Reviews
Update: had 3 times dinner in het hotel. Greetings to the restaurant/bar staff, many thanks for the hot water for my medication, and quickly adding that the dishes were really good!
To begin with, the staff responsible for cleaning the rooms was extremely problematic. Starting two hours before the official check-out time, she came to our adjacent rooms six times to ask when we would leave. We told her the check-out time was 12:00, but she insisted she needed to clean the room before that. Eventually, she told us we had to leave the room and spoke to my wife in a very disrespectful and rude manner.
I won't even go into the fact that there was no air conditioning in the rooms, water was not complimentary, and the hotel itself was quite dirty. The incident with the staff truly upset us and made this the worst accommodation experience of our lives.
I recently stayed at the Mercure Hotel Düsseldorf Ratingen and was very satisfied overall. The room was clean, well-equipped, and quietly located – ideal for a restful night. The staff was friendly and helpful, especially during check-in and breakfast service.
The breakfast buffet was varied and fresh, with a good selection of hot and cold dishes. I particularly enjoyed the coffee. The hotel's location is also convenient – both for business trips and excursions in the surrounding area.
One minor drawback was the slightly dated furnishings in the bathroom, but this hardly detracted from the positive overall impression.
Overall, a very pleasant stay – I give it 4 out of 5 stars.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mercure Hotel Dusseldorf - Ratingen
Does Mercure Hotel Dusseldorf - Ratingen have air conditioning in the rooms?
The hotel lists air conditioning among its services, but some guests have reported no air conditioning in certain rooms and discomfort during hot weather.
Are pets allowed at Mercure Hotel Dusseldorf - Ratingen?
Yes, pets are allowed at this hotel.
What types of rooms are available at Mercure Hotel Dusseldorf - Ratingen?
Room types include Run of House, Standard rooms (Single, Double, Triple, Quadruple), Comfort rooms, Superior rooms, Deluxe rooms, Premium rooms, Luxury rooms, Prestige room, Privilege rooms (Single, Double, Quadruple, with garden view), Suite, and Double Suite.
Is there parking available at Mercure Hotel Dusseldorf - Ratingen?
Yes, free parking is available on-site.
What dining options does the hotel offer and what should guests know about restaurant hours?
The hotel has a restaurant and a bar. However, some guests reported the restaurant being closed in the evening after 9 pm, so alternative dining options nearby include a McDonald's across the street.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 60 USD The best time to book is August 1, with rates starting from 60 USD























































































