The Royal Senses Resort Crete, Curio Collection by Hilton in Panormos
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Description
Hotel opened in 2020. In this hotel 178 rooms.
The distance to the nearest airport is 60 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is €50.00 (approx. US$56.89) per night. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Room service
- Family room
- Indoor Fireplace
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Free Wi-Fi
- Internet
- Car rental
- German
- Russian
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Billiards
- Nightclub
- Hiking
- Sun Deck
- Parking
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Water fun
- Seasonal outdoor swimming pool
- Private beach
- Pool facilities
- Beach/pool towels
- Public beach
- Event facilities
- Fax and copy machine
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 1080 m. It takes 16 minutes To the beach!
Video: The Royal Senses Resort & Spa Crete Curio Collection by Hilton
Map
Reviews
Unfortunately, the negative aspects outweighed the positives. Our room regularly smelled of sewage — something completely unacceptable for a hotel of this category.
The food (both breakfast and dinner) was at best lukewarm, lacked variety, and the overall quality was disappointing.
The staff were often inattentive and at times unfriendly. For example, when we ordered hot water for breakfast, we were served milk instead.
After housekeeping, the entire floor was left wet and leaving a musty smell of damp cloths.
Overall, this is definitely not five-star standard. The current high ratings do not reflect our experience.
So, here it is: arrival at a wonderful hotel, praised by 1,000 reviews. Of course, they greet you with a smile and tell you that as a compliment, they've upgraded your room to two categories higher and are providing you with a villa with its own parking space. Then, behind the screen, it turns out that this particular villa is located right next to the shared outdoor air conditioning unit and the cable car service center! It's good that they noticed the noise right away and immediately requested a replacement, but apparently all the villas were occupied beforehand, along with full booking and so on. It's good that they were smart enough to demand the room they booked. Hurray, they gave it to you, but an hour and a half had already passed, and naturally, dinner was missed. Now about the service. A solid 4 stars here, everyone is smiling and willing to help, and the breakfast is a 5+. The spa at this hotel is overrated.
If you're planning a hotel for relaxation and massages, this isn't the place. The a la carte restaurants are 4 stars.
The food selection isn't great, and the staff doesn't even know what it means to keep an eye on a full glass. Room service is helpful, but the selection is disappointing, so we give it a 3. The room with a private pool is okay; we used it once, but the water was freezing. Overall, it's akin to a luxury hotel, but it's actually comfortable and twice as expensive. Definitely not this hotel on my next trip!
Service was lacking. We were switched into a different room “equivalent” than what was booked. Need to have a car rented or you will be stuck in the property.
Value for the money was not there.
The rooms are spacious, impeccably clean, and offer breathtaking views of the sea, especially during sunset. Every detail, from the comfortable beds to the high-end amenities, was thoughtfully curated for maximum comfort. I especially loved the private pool, which added an extra layer of relaxation to my stay.
Dining at the hotel was a highlight, with a variety of restaurants offering fresh, delicious, and locally sourced dishes. The Cretan cuisine was outstanding, and the service was attentive and professional. There’s something for every palate, and I never had a meal that wasn’t top-notch.
The resort’s amenities are equally impressive, with a spa that provides indulgent treatments, a well-equipped fitness center, and multiple pools perfect for lounging. Whether you’re looking for a relaxing retreat or a base to explore Crete, The Royal Senses delivers on every front.
The hotel’s location is ideal for exploring the island, with easy access to nearby beaches, charming villages, and historical sites. The staff also went above and beyond to offer recommendations and assist with arranging excursions.
Overall, The Royal Senses Hotel is a perfect blend of luxury, comfort, and authentic Cretan hospitality. I would highly recommend it to anyone seeking a memorable stay in Crete.
This review highlights the hotel’s luxury, location, and excellent service, appealing to travelers seeking a high-end experience.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Royal Senses Resort Crete, Curio Collection by Hilton
How much does it cost to stay at The Royal Senses Resort Crete, Curio Collection by Hilton?
The cost of staying in The Royal Senses Resort Crete, Curio Collection by Hilton depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 272 USD. Enter your dates to see the exact offer prices.
Is it far from The Royal Senses Resort Crete, Curio Collection by Hilton to the nearest beach?
It takes 16 minutes to reach to the nearest beach.
Is there anything special for children in The Royal Senses Resort Crete, Curio Collection by Hilton?
The Royal Senses Resort Crete, Curio Collection by Hilton offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at The Royal Senses Resort Crete, Curio Collection by Hilton?
Check-in at The Royal Senses Resort Crete, Curio Collection by Hilton is possible from 15:00, check-out is until 11:00.
Does The Royal Senses Resort Crete, Curio Collection by Hilton have a pool?
Yes, The Royal Senses Resort Crete, Curio Collection by Hilton has a swimming pool for guests.
Are pets allowed at The Royal Senses Resort Crete, Curio Collection by Hilton?
No, pets are not allowed at The Royal Senses Resort Crete, Curio Collection by Hilton.
What’s the cancellation policy at The Royal Senses Resort Crete, Curio Collection by Hilton?
The cancellation policy at The Royal Senses Resort Crete, Curio Collection by Hilton depends on your room type and booking terms.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 591 USD The best time to book is August 5, with rates starting from 454 USD






















































































































