Nefeles Luxury Suites in Fira

Very nice , perfect location, very good breakfast , helpful staff.
High recommendation.

Excellent service, stunning views, very pretty hotel, highly recommended!

The most handsome manager contacted us before our arrival to arrange a pick-up service. When we landed at the airport, George the driver was already waiting for us with a name sign — so convenient and stress-free. He drove us to the nearest drop-off point near McDonald's, and from there, handsome manager and Edward the porter was already there waiting for us. it was just a 5-minute walk to the hotel. Edward helped carry our luggage from the roadside all the way to the room, and did the same when we checked out. Such thoughtful service!
During check in, handsome manager was incredibly attentive and thoughtful, taking the time to explain the nearby attractions and facilities in detail. It was clear that he genuinely cares about his guests.

Our room was on the higher floor of the building, offering exceptional privacy. The space was absolutely beautiful — a two-level unit with a breathtaking view of the caldera and the volcano island.

The hot tub was a highlight. The water was wonderfully warm, and since March was a bit chilly, soaking in the tub became the most relaxing part of each day. We spent hours in there, enjoying the panoramic volcano view — absolutely perfect.

The unit itself was spacious and well-equipped with everything we needed. The toiletries — shampoo, body lotion, and so on — were from a lovely brand with such a rich, elegant fragrance. As soon as we walked into the room, we were greeted by that beautiful scent. It felt fresh, special, and incredibly romantic.

Breakfast was served with a sheet where you could tick your choices, and you could select different items each day — a lovely touch. The breakfast itself was generous and delicious.

The hotel is run by a small, dedicated team. The same gentleman Mr Edward who helped carry our luggage also took care of breakfast, room maintenance,, and more. Everyone we met was always smiling, warm, and genuinely welcoming. Their hospitality made our stay truly special — honestly one of the very best experiences I've ever had.

As for the stairs — yes, there are some steps to reach the hotel, but this is Santorini. If you're expecting a flat walk everywhere, this probably isn't the right island for you. In the context of Santorini, the stairs here are absolutely nothing to worry about. The location is actually very convenient — you can walk along the cliffside path or head down to the old port, and take the cable car back up, which is fun and easy.

Overall, we had a wonderful stay and would highly recommend this place to anyone visiting Santorini.

We enjoyed our four nights days here. It was nice having our own space and the views are absolutely stunning, it made it hard to go anywhere else.

We stayed in the Grand Suite which had its own pool/ hot tub (not that hot but worked for the outdoor temperate as we were end of season), which was amazing. It should be noted they are not super private as the staircase opens to each balcony, but since it’s an adults only resort this is perfectly fine as everyone respects privacy and their own space.

As far as Santorini goes it is very walkable, but there are a lot of stairs and as it is built into a cliffside so be aware.

Panos was a great host and you can tell he is very good at what he does. I imagine whoever you encounter will offer the same high standard of service, making you feel you are a very important guest regardless.

Overall a great choice and if we went back to Santorini we would probably stay here again. It would be hard to top.

Service: I want to give a huge shout-out to the handsome Greek gentleman at the front desk. His service was meticulous and attentive; he helped us book a rental car, recommended boat tours, and suggested sightseeing routes. He also pre-ordered breakfast based on our preferences and even helped us load our luggage into the car when we left, as there was a rocky path that was difficult to navigate. Extremely professional! On the island, you have to drink bottled water, and the hotel provided a bottle daily, which was a great touch for guests.
Environment: It's very close to the Mediterranean Sea, so you can lie back and gaze at the blue sky. Right outside, you can access the Fira cliffside walkway, perfect for seeing the blue-domed churches.
Facilities: Quite new, and comes with toiletries and disposable slippers.
Cleanliness: Generally good, cleaned daily, very spotless.

The hotel has a great location, and the view from the room is beautiful! The staff were friendly, and the breakfast was decent.

However, the showerhead had a weak water flow, and it took a long time to get hot water. Also, there were two power outages during our stay.

It's really great. The front desk is very patient and the waiters are also very enthusiastic. The scenery is even better. You can choose your own breakfast and it's delivered to the room. It's nice. Highly recommended. Most importantly, it's very quiet and the bedding is very comfortable.

Let me start off by saying, Mike will go above and beyond to make sure your stay is special. Our room was beautiful, the view was breathtaking, the food was amazing. Mike was our favorite part though. My fiance proposed to me while on our stay and unfortunately could not find a photographer. Mike went out of his way to take quality photos of us for our special moment. We are so grateful and hope to see him again in the future.

The location was great. Mike and his staffs are very helpful and friendly. The place is surrounded with restaurants and shopping areas. I was pleased with our stayed , I liked that breakfast is served just in our deck with the beautiful view of the Aegean Sea.

Views were amazing and staff was exceptional with very helpful tips and recommendations. Would highly recommend for a few days in Santorini.

Breakfast on your own private balcony was a great complimentary feature.

Sunset from your balcony is all you need.

Very good hotel, the customer service is amazing, the suite on the rooftop is fantastic. I’m in love with this hotel.