Akureyri Hostel in Akureyri

Unfortunately the apartment we were allocated is directly above a fast food restaurant that is open into the early hours and the customers are very noisy both inside and outside so we got very little sleep. There was also a group of 4 families who were staying above and opposite our apartment whom were extremely noisy with their doors all propped open so all the children could play in the corridor and constantly going up and down the stairs. They did approach us and say to let them know if it was too much noise but they should have been more respectful. Onto the apartment, this is not luxury, the beds are extremely uncomfortable and we woke with back ache and neck ache every morning. The sofa bed in the lounge is very uncomfortable to sit on. The bathroom had a shower curtain which was quite tatty. The bathroom is very basic, certainly not luxury. The floors were not very clean as could be seen by the state of our socks. The location is central but its a good 20 to 30 minute walk to the nearest supermarket. We were there over the New Year period and most of the cafes, restaurants and the bakery were all closed, cafe Berlin where we planned to have breakfast each day was closed the entire period and the Backpackers cafe does not start serving food until 11:30am. The apartment is very close to the Town Square so also lots of noise in the early hours of the morning from groups of teenagers every night. Unfortunately we did not enjoy our stay here with our little boy.

Disgusting property. Have to climb 8 flights of stairs to access unit, not possible with any mobility issues, not to mention not ideal with suitcases. Beer bottles outside the door, dirty towels in the bathroom, the patio door lock was busted and door was wide open. Not safe to sleep in Tried to talk to lady answering the phone but she was rude and not helpful. Explained that the stairs were a problem due to mobility issues and she said “so what”… literally. Getting to the unit looks like scenes from a horror movie. DO NOT STAY HERE!

Bad customer service from Acco Staff, literally forced to check out at 1am (Even though 11am checkout is standard). Broken door lock for bathroom on one of the apartments I rented.

The pictures online about the apartment are misleading.. sewer smell in bathroom, shower curtain was stinky.. they use the term luxury very lightly... great location and proximity to dining and shopping... this also made it noisy till late..

It is clean but no elevator, no shampoo, no body wash. This is very basic apartment not luxury.