Jerusalem Gate Hotel in Jerusalem
✅ Great location next to the central bus station, very central and convenient ✅ Rooms described as clean, newly renovated, and in good condition ✅ Staff generally friendly and professional with helpful front desk personnel ✅ Breakfast buffet praised by some guests as generous and delicious ✅ Hotel offers family-friendly amenities such as babysitting, children's menu, and cots ❌ Several mentions of poor cleanliness including stains, mold smell, and unclean washrooms ❌ Noise levels were frequently mentioned as high, both day and night ❌ Some guests reported poor customer service and unhelpful or disrespectful staff ❌ Issues with slow elevators and occasional maintenance problems such as blocked drains and air conditioning leaks ❌ Shabbat service limitations: no meals or elevator service during Shabbat were not always communicated in advance
Rooms and prices
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Description
Jerusalem Gate Hotel, established in 1982 and renovated in 2010, offers 298 rooms across a 10-story building. Located at the entrance of Jerusalem, it provides views of the Judean Hills and is a five-minute walk from the Center shopping complex and various restaurants. Guests can choose from a wide range of room types including Standard, Comfort, Superior, Deluxe, Executive, Luxury, and multiple Suite options, some with city or lake views. The hotel features amenities such as a restaurant with buffet breakfast, one bar, five conference halls accommodating up to 250 people, two meeting rooms, a beauty salon, medical services, laundry, and paid Wi-Fi. Family travelers will find services like babysitting (on request and for a fee), children's menus, high chairs, and cots available. The staff is experienced and generally praised for professionalism, although some reviews note inconsistent service. The hotel operates with a 24-hour security service and provides free parking and a safe at reception.
Location
The hotel is located at 43 Yirmiyahu Street in Jerusalem, near the central bus station, which makes it convenient for public transport users. It is 38 km from Ben Gurion International Airport (TLV). Nearby attractions include the abandoned Palestinian village Lifta, approximately 810 meters away. Dining options close to the hotel include Korus Steak House just 41 meters away, a local cafe 227 meters away, and a McDonald's at 243 meters. The central location offers easy access to shopping and dining, with the Center mall within a five-minute walk.
Tips
- Book your room well in advance if traveling with a large group to avoid check-in complications.
- Consider requesting a room away from busy areas to reduce noise disturbances.
- If you plan to stay during Shabbat, check the hotel's policy on service availability in advance to avoid surprises.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of ILS 350.00 (approx. US$114.12) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Chapel
- Television in lobby
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Kettle
- Free Wi-Fi
- Internet
- Airport transportation
- Car rental
- Spanish
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Parking
- Parking nearby
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Babysitting and childcare
- Pets Not Allowed
Street view
Video: Hevenu Shalom from Jerusalem Gate Hotel with Jewish people
Map
Reviews
Missing bedsheet between comforter and mattress cover.
Location is ideal. Very central.
Room was clean. Bedroom manager very polite.
At check-in the reception guy didn't find my booking and refused letting me in even after I showed him the order confirmation that was sent to me from the hotel few days before.
I was forced by him to creat another booking in higher price. That was big mass. The hotel didn't take respinsibility for their mistake, didn't appoligies, and no any comansation for the very bad welcome.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Jerusalem Gate Hotel
What types of rooms are available at Jerusalem Gate Hotel?
The hotel offers a wide range of room types including Run of House, Standard rooms, Comfort rooms, Superior rooms, Deluxe rooms, Executive rooms, Luxury rooms, and various Suites such as Single Suite, Family Suite, Business Suite, and Grand Suite, with options for city or lake views and balconies.
Is breakfast included with the room rate?
Breakfast is served buffet style from 07:00 to 10:00 daily but is not included in the room rate and must be paid separately at the hotel.
Are pets allowed at Jerusalem Gate Hotel?
Pets and service animals are not allowed at this hotel.
Does the hotel provide facilities for families with children?
Yes, the hotel offers babysitting services on request for a fee, children's menus, high chairs in the restaurant, and cots available on request.
Are there any special considerations for Shabbat at this hotel?
There is no service during Shabbat, including no meals and no elevator operation; guests should be informed in advance.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 210 USD The best time to book is May 25, with rates starting from 174 USD






























































































































