Leonardo Jerusalem in Jerusalem
✅ Great location close to the Old City and public transport, mentioned in multiple reviews ✅ Staff praised for friendliness and helpfulness, particularly customer service agent Yael ✅ Breakfast described as huge, excellent, and delicious by several guests ✅ Rooms are spacious and comfortable according to many guests ✅ The hotel has a quiet atmosphere with solid walls reducing noise ❌ Several reviews mention outdated rooms and facilities needing renovation ❌ Complaints about slow or poor service response times and housekeeping issues ❌ Pool hours are limited and poorly communicated, leading to guest frustration ❌ Some guests experienced problems with room readiness, towels, and maintenance issues like noisy toilets and faulty appliances ❌ Wi-Fi quality is reported as poor, especially slow upload speeds
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Leonardo Jerusalem is an 8-floor hotel built in 2000 and renovated in 2015, offering 397 rooms with various configurations from standard to deluxe suites. Located in the heart of Jerusalem, it serves both leisure and business travelers with 3 conference halls for up to 500 guests and 5 meeting rooms. The hotel features two restaurants including an à la carte option, a bar, a spa with sauna and massage services (paid), and an open-air swimming pool. Families will appreciate children’s facilities such as high chairs and cribs upon request. Practical services include a business center, free parking, laundry, concierge, and doctor on call. Wi-Fi is available in the lobby for an additional fee. The hotel’s overall rating is 7.5/10, reflecting a solid option with modern amenities in a historic city, though some guests note aging infrastructure and inconsistent service.
Location
Leonardo Jerusalem is located at 9 St Georges Street, in central Jerusalem. The hotel is approximately 40 km from Ben Gurion International Airport (TLV) and about 60 km from Tel Aviv. It offers easy access to the Old City, including an 8-minute walk to the Damascus Gate entrance. Public transport options such as the nearby light rail allow convenient travel around Jerusalem. Nearby, guests will find a cluster of restaurants roughly 7 minutes away on foot, providing various dining options outside the hotel.
Tips
- If you plan to swim, check pool hours early as it closes at 5 PM with limited flexibility.
- Request a room with balcony if you want better views, as noted by several guests.
- For families, confirm your room is fully prepared with enough towels and bedding since some experienced shortages initially.
Policies and conditions
- Child policies: Children 2 year old and over are permitted to stay in some room types at this hotel Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Asian, Continental, Gluten-free, Halal, Kosher, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Russian
- English
- Arabic
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
Hotel virtual tour
Video: Leonardo Plaza Jerusalem Hotel 360° Tour in 3D Virtual Reality Experience
Map
Reviews
The room has not been prepared for all members. We were 4 and it included only 2 towels and no sofa for children.
On our second day the staff didn't clean the room, only after we came in the evening and told them to clean. We were left with no clean towels and bedding until the late evening. The staff who came to clean the room took blanket from children sofa and forgot to return.
The hotel is quite old, and the service is not good as it's supposed to be for 5-star hotel.
Overall, our experience was bad.
POIs near hotel
Frequently asked questions about Leonardo Jerusalem
What types of rooms are available at Leonardo Jerusalem?
Room types include Run of House; Bed in Dorm; Standard room; Standard Single room; Standard Triple room; Standard Triple room with balcony; Standard Quadruple room; Standard Family room; Standard Single Family room; Standard Triple Family room; Standard Double room; Standard Double room with balcony; Standard Double Family room; Standard Quadruple room with balcony; Standard Quadruple Family room; Superior room; Superior room with balcony; Superior Single room; Superior Single room with balcony; Superior Triple room; Superior Triple room with balcony; Superior Family room; Superior Family room with balcony; Superior Single Family room with balcony; Superior Double room; Superior Double room with balcony; Superior Double Family room; Superior Double Family room with balcony; Superior Quadruple room; Deluxe room; Deluxe Single room; Deluxe Family room; Deluxe Double room; Executive room; Executive Double room; Junior Suite; Double Junior Suite; Suite; Single Suite; Double Suite; Business Suite; Deluxe Suite; Deluxe Single Suite; Deluxe Double Suite; Deluxe Quadruple Suite; Executive Single Suite; Superior Cottage.
Are pets allowed at Leonardo Jerusalem?
Pets are not allowed at the hotel. Service animals are permitted.
Does the hotel have a swimming pool and what are its hours?
The hotel has an open-air swimming pool. However, some guests reported the pool closes at 5:00 PM and that pool hours are not clearly posted.
What dining options are available on site?
There are two restaurants including one à la carte, a buffet restaurant, and a bar. Breakfast is offered with various options including American, Asian, Continental, Gluten-free, Halal, Kosher, and Vegetarian buffet styles.
Is there parking available at Leonardo Jerusalem?
Yes, the hotel offers free parking for guests.
Hotels you might also like
Hotel prices for: May - June 2026 calendar
The average hotel price this month is 357 USD The best time to book is May 3, with rates starting from 253 USD



































































































